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Digital Payments: The Cashless Shift

The document presents two texts discussing the decline of cash payments in favor of digital transactions. Text A highlights the growing trend of cashless payments, the potential exclusion of low-income individuals, and the resistance from older demographics, while Text B reflects on the author's personal experiences with cash usage and the challenges faced when trying to use cash in a predominantly cashless society. Together, they illustrate the implications of a shift towards digital payments on various societal groups.

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Shiela Romallosa
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0% found this document useful (0 votes)
27 views5 pages

Digital Payments: The Cashless Shift

The document presents two texts discussing the decline of cash payments in favor of digital transactions. Text A highlights the growing trend of cashless payments, the potential exclusion of low-income individuals, and the resistance from older demographics, while Text B reflects on the author's personal experiences with cash usage and the challenges faced when trying to use cash in a predominantly cashless society. Together, they illustrate the implications of a shift towards digital payments on various societal groups.

Uploaded by

Shiela Romallosa
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

FIRST LANGUAGE ENGLISH

Paper 2 Directed Writing and Composition

INSERT

INFORMATION
● This insert contains the reading texts.
● You may annotate this insert and use the blank spaces for planning. Do not write your
answers on the insert.
2

Read both texts and then answer Question 1 on the question paper.

Text A: Paying digitally – will paying by cash soon be a thing of the past?

As more retail outlets, festivals and transport networks adapt to contactless cards
and tap-and-go digital technology, fewer people are paying by cash. In some UK
cities, buses and cafés simply refuse to handle notes or coins. Many shops
worldwide, from health-food stores to local bakers, already only accept payment by
cards and other digital technology, with retailers describing going
cash-free as ‘cleaner’ or ‘safer’. From Seattle to Singapore, cities are spearheading a
global 5
drive to go digital. Cash is a dinosaur, it seems.

Many people are happy to tap cards or phones to hop on a bus, buy a coffee or pay
for groceries and no longer need to carry cash at all. But what might the rise of the
cashless city mean for street vendors and market traders, street performers,
waiters or any charity relying on people
donating their spare change? 10

People on the lowest incomes often can’t get a bank account and may become
excluded from mainstream commercial life by their dependence on traditional forms
of currency. There’s also little enthusiasm for abandoning cash, mostly along
demographic lines: older people in rural areas are the least tech-savvy and resent
the emergence of entirely cash-free urban zones. ‘The
beauty of cash is that it’s a simple, direct transaction between all kinds of different people
– rich, 15
poor, old or young,’ explains financial writer Damien Geales. ‘If society goes cash-free,
there’s a real danger of exclusion.’

Big businesses, equipped with the latest online technology, increasingly insist that bills are
paid electronically. Some offer discounts for services purchased digitally, like train tickets.
Some banks
offer training on payment technology for independent traders, though considerable
running costs 20
remain for small businesses that need to accept payment from customers keen to do
everything digitally.

The defence for pushing everyone into using digital payments is that a clear trail can be
followed whenever a payment for goods or services is made, but some cultures are
deeply reluctant to
give up cash. In some countries, according to recent surveys, most consumers believe
that using 25
cash gives them better control over their spending.

‘It’s senseless to try to make everyone go cash-free,’ argues Geales. ‘But big stores
see younger customers using payment apps on their phones to buy everything. The
ease of electronic payments is simply too attractive.’
3

Text B: Do you still use cash?

This passage is a blog about the writer’s spending habits.

Scrolling through my online bank statements recently, I was surprised to find that I
hadn’t removed cash from a cash machine for months. Had I not been spending? I
wish. No, it just seems that thanks to technology, it’s become increasingly easy to
glide around restaurants, shops and cafés dispensing my personal wealth.

Driving my son back from school yesterday, I realised another consequence of my pay-
by-card

5 habit. I needed to buy fuel from the garage and as ever the pressure was on me to
add that tempting bag of his favourite sweets to my bill. Negotiations complete, we
decided he could use
his pocket money for the purchase. I like my son to develop a responsible attitude to
spending; going up to the counter himself to pay and check his change is an
important way to reinforce
both maths skills and the value of hard-earned cash. However, further examination
revealed I’d 10
no cash in my wallet to give him his allowance. Once back home, I could find only
the crumpled bank note I keep in my running shorts, a safety precaution when
heading out for a run. Eventually, I raided my ‘emergency’ fund, a bottle in my
kitchen where I save small change, to pay my debts.

Today, tucking my bank card firmly away, I decide to see how far real cash will get me.
Not far.
Any high-priced items it seems are strictly cashless affairs: my rent and telephone bill
among 15
them. I meet with baffled expressions and some resistance from the assistant at the
agency I rent my apartment from. ‘I can’t remember the last time we received a
cash payment,’ she says. ‘We don’t like keeping cash in the office, we don’t have a
safe, and banks charge you for depositing cash.’ I see her point. Later, as my
daughter cracks open her money box and counts out her
small stash of coins, I realise that the cost of depositing her savings into her bank
account this 20
month will wipe them out.
4

BLANK PAGE

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possible. Every reasonable effort has been made by the publisher (UCLES) to trace copyright holders, but if any items requiring clearance
have unwittingly been included, the publisher will be pleased to make amends at the earliest possible opportunity.

To avoid the issue of disclosure of answer-related information to candidates, all copyright acknowledgements are reproduced online in the
Cambridge Assessment International Education Copyright Acknowledgements Booklet. This is produced for each series of examinations and
is freely available to download at [Link] after the live examination series.

Cambridge Assessment International Education is part of Cambridge Assessment. Cambridge Assessment is the brand name of the
University of Cambridge Local Examinations Syndicate (UCLES), which is a department of the University of Cambridge.

Common questions

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Businesses generally view the shift to cashless transactions positively because of the operational efficiency and the ability to create a clear financial trail for transactions . However, small businesses face challenges such as the substantial cost of implementing and maintaining digital payment systems, which can be a burden when customers prefer cashless methods . Additionally, there is the logistical challenge for businesses that are not equipped to handle cash, as they need to adapt quickly to avoid financial and operational disadvantages .

Transitioning to a cashless society can lead to significant social implications, particularly for low-income individuals who may not have access to banking services. These individuals could be excluded from mainstream commercial activities due to their reliance on traditional currency forms . Additionally, the drive towards cashless payments may disadvantage older demographics in rural areas who may not be familiar with or have access to digital payment technologies . The risk here is a societal division where certain groups face barriers to participating in everyday economic transactions, potentially exacerbating existing inequalities .

The convenience of digital payment methods often results in less financial awareness, as individuals like the writer in the personal blog realize they haven't withdrawn cash for months, facilitating frictionless transactions in daily life . Despite the ease of transactions, this convenience can inadvertently lessen individuals' tactile interaction with money, which plays a critical role in understanding spending habits, particularly for children learning the value of money. The anecdote about using a son’s pocket money highlights the educational aspect of cash in developing a responsible spending attitude that might be overlooked in cashless transactions .

The current banking system's handling of cash deposits can have several negative implications for individuals, particularly if there are fees associated with depositing cash. For example, individuals with modest savings, like the writer’s daughter, might find that the costs of depositing cash exceed the value of their savings, effectively discouraging them from using bank accounts . This can also reduce the incentive for saving among young people, affecting their financial literacy and propensity to save into adulthood, while also reducing their engagement with formal banking structures.

According to recent surveys, many consumers believe that cash provides better control over their spending, suggesting a perception that handling physical money makes individuals more aware of their financial habits . Conversely, digital payments are often seen as more convenient, leading to increased ease in carrying out transactions, which might make consumers less mindful of their spending . This dichotomy underscores a behavioral distinction where physical cash may encourage more deliberate spending compared to the fluidity and convenience of digital transactions.

Some cultures resist abandoning cash despite technological advancements due to several factors. Firstly, using cash is perceived to offer better spending control and privacy since it doesn't leave a digital trail . In addition, there is a significant reliance on cash in informal economies and traditional lifestyles, where digital infrastructure may not be available or trusted. Cultural practices and habits deeply rooted in cash-based transactions also contribute to this resistance. Furthermore, older demographics in certain cultures may not have the same comfort with technological devices, which can hinder the complete adoption of cashless systems .

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