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Exness Deposit and Withdrawal Guide

The document is a conversation between a user and the Exness Virtual Assistant, providing information about deposit and withdrawal processes. The assistant outlines steps for withdrawing funds and explains that transactions are generally instant, depending on the payment method. The user later interacts with a live support agent regarding the processing times for a withdrawal made after business hours.

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zanoxolonoble
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0% found this document useful (0 votes)
30 views3 pages

Exness Deposit and Withdrawal Guide

The document is a conversation between a user and the Exness Virtual Assistant, providing information about deposit and withdrawal processes. The assistant outlines steps for withdrawing funds and explains that transactions are generally instant, depending on the payment method. The user later interacts with a live support agent regarding the processing times for a withdrawal made after business hours.

Uploaded by

zanoxolonoble
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd

Exness Assistant (13/10/2022, 17:40:59): Hi, ZANOXOLO NOBLE MTHENJANE.

I'm the
Exness Virtual Assistant 👋
Exness Assistant (13/10/2022, 17:41:00): I'm here for any questions you may have
about trading with Exness.
Exness Assistant (13/10/2022, 17:41:03): What can I help you with today?
Exness Assistant (13/10/2022, 17:41:07): Menu Options:
Deposit and Withdrawal
Document Verification
Change Passwords and Settings
Platforms
Trading Conditions
Exness Premier
More Options
Change Language
null (13/10/2022, 17:41:10): Deposit and Withdrawal
Exness Assistant (13/10/2022, 17:41:22): Deposits and withdrawals are quick,
convenient, and simple with Exness. Transactions can be carried out using bank
cards, electronic payment systems such as Neteller, and even your Bitcoin wallet,
as long as they are performed proportionately.
Exness Assistant (13/10/2022, 17:41:23): What would you like to know about deposit
and withdrawal?
Exness Assistant (13/10/2022, 17:41:26): Menu Options:
How to Deposit
Deposit Issue
How to Withdraw
Withdrawal Issue
Payment Options
More Options
Main Menu
null (13/10/2022, 17:42:12): How to Withdraw
Exness Assistant (13/10/2022, 17:42:16): To withdraw funds from your account,
follow these steps:
1. Log in to your Personal Area
2. Click on the ‘Withdrawal’ tab
3. Select the payment method you wish to use
Exness Assistant (13/10/2022, 17:42:19): 4. Fill in details of the account number,
payment method, and the amount you wish to withdraw
5. Confirm the transaction by entering the verification code sent to your security
type (Email/SMS)
Exness Assistant (13/10/2022, 17:42:23): lwc:html: Learn more about withdrawing
funds at our <a href="[Link] Help
Center.</a>
Exness Assistant (13/10/2022, 17:42:25): Button Selections:
Withdrawals using Multiple Payment Methods
Payment Options
Main Menu
null (13/10/2022, 17:44:02): Main Menu
Exness Assistant (13/10/2022, 17:44:06): What can I help you with today?
Exness Assistant (13/10/2022, 17:44:10): Menu Options:
Deposit and Withdrawal
Document Verification
Change Passwords and Settings
Platforms
Trading Conditions
Exness Premier
More Options
Change Language
null (13/10/2022, 17:44:17): Deposit and Withdrawal
Exness Assistant (13/10/2022, 17:44:20): Deposits and withdrawals are quick,
convenient, and simple with Exness. Transactions can be carried out using bank
cards, electronic payment systems such as Neteller, and even your Bitcoin wallet,
as long as they are performed proportionately.
Exness Assistant (13/10/2022, 17:44:23): What would you like to know about deposit
and withdrawal?
Exness Assistant (13/10/2022, 17:44:27): Menu Options:
How to Deposit
Deposit Issue
How to Withdraw
Withdrawal Issue
Payment Options
More Options
Main Menu
null (13/10/2022, 17:44:38): More Options
Exness Assistant (13/10/2022, 17:44:42): Please choose an option below:
Exness Assistant (13/10/2022, 17:44:46): Menu Options:
Depositing with a Different Email from My Registered Exness Email
Finding Conversion Rates
Withdrawing Funds via Payment System used to Deposit in Other Trading
Accounts
Processing Time for Deposits and Withdrawals
Minimum Deposit to Start Trading
Choosing a Currency for Deposits
Checking the Status of Deposits, Withdrawals or Internal Transfer
Transactions
Quick Deposit and Withdrawal Methods
Missing Preferred Payment System in the Personal Area
Withdrawing using a Different Payment Method
More Options
Main Menu
null (13/10/2022, 17:45:21): Processing Time for Deposits and Withdrawals
Exness Assistant (13/10/2022, 17:45:25): Generally, deposits and withdrawals are
instant. Instant means that a transaction is carried out within a few seconds
without manual processing by our financial department specialists.
Exness Assistant (13/10/2022, 17:45:29): lwc:html: However, the processing time for
deposits and withdrawals may vary depending on your chosen transaction method. For
more information on processing times, visit our<a
href="[Link] Help Center.</a>
Exness Assistant (13/10/2022, 17:45:30): Was this link helpful?
Exness Assistant (13/10/2022, 17:45:34): Button Selections:
Yes, that was helpful
No, please transfer me to Live Support
Previous Menu
Main Menu
null (13/10/2022, 17:46:15): No, please transfer me to Live Support
Exness Assistant (13/10/2022, 17:46:20): I'm transferring you to our Live Support.
Please give me a moment.
null (13/10/2022, 17:48:13): Hello, I would like to know the action times for the
finance office. Are they gonna process my payment tomorrow if 5PM already passed?
Ibrahim C (13/10/2022, 17:49:39): Hello, Thank you for contacting Exness. My name
is Ibrahim. I am here to assist you.
Ibrahim C (13/10/2022, 17:49:59): I will check that for you
Ibrahim C (13/10/2022, 17:50:34): may i please know if you made a withdrawal or
deposit ?
null (13/10/2022, 17:51:42): Withdrawal today using internet banking as it is my
saved method. I'm in Republic south Africa
Ibrahim C (13/10/2022, 17:54:11): Thank you for the detail
Ibrahim C (13/10/2022, 17:54:19): Please note that before we proceed, I need to
verify you with the following information:
Ibrahim C (13/10/2022, 17:54:19): Your trading account number
null (13/10/2022, 17:56:03): 53109025
Ibrahim C (13/10/2022, 17:57:10): Please give me a moment to look over your
information.

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