Nitro Pro 9
[Link] Guide
Nitro Pro 9 - [Link] Guide
About This Tool
The [Link] tool is used to gather information about the machines that have Nitro Pro installed.
Running the tool will return the computer name and unique installation ID. This installation ID is a
unique hardware identification number derived from the computer's physical components and is
generated by our licensing service to track activations. This file can then be provided to Nitro Support to
be analyzed for specific license activation statuses.
Before Using the Tool
The [Link] tool and the [Link] library from the Nitro Pro installation must be located in
the same directory. The [Link] library will be in the same directory in which Nitro Pro is installed (i.e.
C:\Program Files (x86)\Nitro\Pro 9). The location where these files ([Link] and [Link]) are
placed is up to the user, however it is suggested that for Enterprise Users, the files are located on a
shared drive so that it is easier for multiple users to access them.
Using the Tool
The tool can be run using a simple command line operation.
Single Users
1. Open a command prompt.
2. Enter the following into the command prompt and hit Enter.
[Path to [Link]]\[Link] > [Path to Save Log File]\[Link]
Example:
C:\Users\Username\Documents\[Link] > C:\Users\Username\Desktop\[Link]
3. Email the log file to Nitro Support
Enterprise Users
1. Create a batch file or script for users to execute the tool. This could look something like:
[Path to [Link]]\[Link] >> [Path to Save Log File]\[Link]
Example:
S:\SharedFolder\[Link] > S:\SharedFolder\[Link]
Where [Path to [Link]] should be a shared location. The >> operator serves to append to
the [Link] file every time the script is run so that one file will contain the information
for all users.
2. Deploy the batch file or script to all users and have them execute the tool.
3. Email the log file to Nitro Support
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Nitro Pro 9 - [Link] Guide
Results from the Tool
The [Link] tool creates a log file that includes the Computer Name, IP Address,
Installation ID, and Activation Status of all machines that have run the tool. The log file should look
something like this:
Please send the log file to the Nitro Support Team ([Link]
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