MODULE

13
PROPERTY SYSTEMS
13A – Information Technology Infrastructure
13B – Telecommunications
13C – Audio/ Visual

HOTEL
DESIGN STANDARDS
January 2012
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MODULE

13A
INFORMATION TECHNOLOGY
INFRASTRUCTURE

HOTEL
DESIGN STANDARDS
January 2012

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Table of Contents

13A.1 Engagement Process ................................................ 1

13A.2 Wired LAN .................................................................. 4
13A.3 Wireless LAN ............................................................. 6
13A.4 Cellular Phone Coverage .......................................... 9
13A.5 Convergence ............................................................ 10
13A.6 Network Components ............................................. 11
13A.7 Cable Termination Points ....................................... 11
13A.8 Computer / Telecom Room ..................................... 14
13A.9 Intermediate Disribution Frame (IDF) .................... 21
13A.10 Property Facilities .................................................. 23
13A.11 Property Systems ................................................... 31
13A.12 Continental Contacts ............................................. 33

Revised : January 2012

Supersedes: January 2011 and all previous versions

Module Organization
• This Module is a part of an integrated series of 17 Modules.
• Coordination with information from other Modules is required.
• The reference symbol <XX> is used to indicate a Module
reference that includes additional information.

Marriott Confidential and Proprietary Information

The contents of the Design Standards are confidential and
proprietary to Marriott International, Inc. and may not be
reproduced, disclosed, distributed or used without the express
permission of an authorized representative of Marriott.
Copyright, Marriott International, Inc., unpublished material. All rights
Reserved.

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13A.1 Engagement Process

A. Project Contact : Marriott International - “MI” - is the
corporate entity that manages this Brand and all MI
hospitality Brands. Contact the MI Design Manager for
the project specific manager referenced by the term “MI”
throughout this Module. MI Continental Technology
Representatives (CTR) are assigned to projects by the
Continental Vice President Information Resources.
1. The CTR is the primary contact regarding technology,
providing interpretation and additional information for
clarification of the technology design direction.
2. Contact information is located at the end of this
Module.
B. Brand Essentials: This Module defines the essential
requirements and recommendations for computer based
integrated technology required to operate a MI property.
Brand Operational Standards provide governance for
Brand specific technologies.
C. IR Continental Supplement: In order to concisely
address continental conditions, project variables and the
fast pace of technology change, an IR Continental
Supplement and detailed network requirements
document are provided to define MI requirements for
physical infrastructure, cabling, system specifications
and related criteria. MI provides the current edition of the
IR Continental Supplement and assists with customizing
the continental requirements to the project.
D. IR Updates: The technology requirements are current at
of the publication date. However, due to the length of
project design and construction schedules and the fast
pace of technology change, updates are required. Verify
that the project conforms to the then current brand and
technology standards to avoid procurement of obsolete
or inappropriate equipment and systems that are unable
to support the property opening.
E. Multi Use Projects: This Module defines systems for a
single use, stand alone project such as a hotel or
residence. When the project includes more than one
building type and ownership, consult with CTR to
determine the appropriate degree of technology
integration or separation.
F. Design Review: In order to verify compliance with
Standards and design intent, establish a review
schedule with CTR. Review the proposed cabling,
network equipment, power and space planning design
documents during the design phases prior to
construction contract award in order to minimize
changes.

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G. Industry Standards:

[Link]: Materials and equipment utilized in the

property’s cable plant are manufactured, installed and
tested as specified in the latest editions of applicable
publications, standards, rulings and determinations of
the following industry standards.

2. Testing / Labeling: Standards for post-installation

inspection and testing of cabling plant, cable labeling
standards and documentation are covered in the IR
Continental Supplement and the ClearSkyNet –
Hotel Technical Network Specifications.

3. Standard Priority: Conflicts between data in Tables 1 &

2 and the industry standards; the industry standards
govern.

4. Reference Standards:
a. American National Standards Institute (ANSI)
[Link] Industry Association /
Electronics Industry Alliance (TIA / EIA)
•TIA / EIA-568-A-B, Commercial Building
Telecommunications Cabling Standard
•TIA / EIA-568-B.3-1, Optical Fiber Cabling
Components Standard: Addendum 1 - Additional
Transmission Performance Specifications for 50 /
125 micron Optical Fiber Cables
• TIA-492AAAC, Detail Specification for 850-nm Laser
Optimized, 50-micron Cladding Diameter Class Ia
Graded-Index Multimode Optical Fibers
• TIA / EIA-569-A, Commercial Building Standard for
Telecommunications Pathways and Spaces
• TIA / EIA-606 The Administration Standards for the
Telecommunications Infrastructure of Commercial
Building

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• TIA / EIA-607 Commercial Building Grounding and

Bonding Requirements for Telecommunications
c. American Society for Testing and Materials (ASTM)
d. Building Industry Consulting Services International
(BICSI)
e. Federal Communications Commission (FCC)
• FCC Part 15 (addresses electromagnetic radiation).
• FCC Part 68 (connection of premise equipment and
wiring to the network)
f. Insulated Cable Engineers Association (ICEA)
g. Institute of Electrical and Electronic Engineers (IEEE)
802.3ae, Media Access Control (MAC) Parameters,
Physical Layer and Management Parameters for
10Gb / s Operation
h. National Electric Code (NEC)
i. National Electrical Manufacturers Association (NEMA)
j. National Fire Protection Association (NFPA 70) m.
Underwriters Lab (UL) n. Governing Building Codes

H. Payment Card Industry (PCI): The PCI Data Security

Standard is a mandatory global set of requirements for
any organization that takes credit cards as a form of
payment. Failure to comply may lead to financial
penalties. Many of the 200+ requirements dictate the
functionality required of infrastructure and how it is
installed, configured and maintained and the details
pertaining to physical security and access to external
networks.

I. Physical:
1. Future Planning: MI strongly recommends discussing
methods of future proofing the property’s network
installation with CTR to reduce future retrofit cost.
2. As-Built Assessment: CTR reviews “as-built”
conditions versus documented design plans and
identifies corrective measures necessary if IT
requirements are not resolved.

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13A.2 Wired LAN

A. Cable Types: Two general cable types are utilized for

data and voice networking:
1. Copper
2. Fiber
B. Cable Selection: The commonly used cable types
utilized at MI Branded hotels and associated distance
limitations are outlined in Table 1.
1. Questions regarding the appropriate use of cable types
for horizontal or vertical, backbone cabling, etc. are
addressed during the design review process.
2. Computers, access points, P.O.S. and other networked
equipment are typically supported by copper Ethernet
cabling. See Tables 2 & 3.
C. Cable Design & Management
1. Certification: Registered Communications Distribution
Designer (RCDD) certifies cabling designs. Proof of
design certification is presented to CTR when
submitted for design review during the construction
document phase.
2. Approval: CTR approves the final design and
placement of cable.
3. Provide twisted pair patch cables complying with the
same standard as the station cabling.
4. Patch Panels:
a. At IDF locations, provide a CTR approved
horizontal
and vertical wire management system.
b. Avoid installations with more than two patch panels
in succession.
• Leave room in the rack immediately following the
two patch panels for network switches.
• When provided in twos, provide a wire manager,
one on each end, to border both.
c. Terminate cables at patch panels in an orderly and
logical fashion.
d. Provide cable labeling scheme consistent with the
ClearSkyNet – Hotel Technical Network
specifications.
• Guestroom Room Patch Panel Labeling Scheme :
( Room #) ( Sequential Ethernet port within room)
Example : 500 02 ( Room 500, 2nd Ethernet port in
room).
• Wall Plate Labeling Scheme : ( Floor # and IDF
letter) ( Sequential Ethernet port in room) Example :
4A 02 ( IDF 4A, 2nd Ethernet port in room) .,
[Link]: Place copies of connecting
documentation within each distribution closet on wall
mounted slot for easy access and protection.
Provide master documentation ( soft and hard copy)
for all locations to CTR for future reference and filing.

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6. Cable Management: Provide Velcro type tie wraps

(preferred), screws, cross-connect cable, support
hardware, etc. and necessary components for
complete cable management.
7. Cable Length Calculations: When estimating cable
lengths and limitations, make certain that the vertical
(floor-to-floor) component of the distance is included.

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13A.3 Wireless LAN

A. General: Wireless LANs are required to provide
guestrooms with Internet access in guestroom rooms,
public areas (Function Areas, F&B Lobby, Pools, Fitness,
etc.) and employees with access to business
applications in public and back of house areas required
to support business applications. Contact your CTR for
project guidance. LAN engineering is required for VoIP
access to business applications.
B. Site Survey:
1. Conduct two mandatory wireless site surveys by a
qualified personnel, CTR approved, wireless
integrator to ensure adequate signal throughout the
project coverage area. Depending upon the size of
the property, the initial desktop survey can be
performed using a passive ( application generated)
survey of signal and noise statistics. The second
physical survey of signal must be conducted
following the completion of the wireless installation.
a. Initial Desktop Survey :
• Conduct the initial survey by computer modeling
based on construction documents.
• Identify architectural and structural elements that
obstruct or diminish wireless signal strength.
• Conduct survey prior to completion of the low
voltage drawing.
b. Physical Survey :
• Conduct the second survey on site following
substantial completion of the exterior building
envelope (roof and walls) and interior partitions to
account for the impact of building materials
(drywall and windows) and sources of EMI / RFI
signal strength.
• Provide details on items not yet installed
involving water and large metal objects.
• Consider the presence of special coating or
materials ( e.g. UV) on windows if the interior
wireless access points are intended to provide
coverage of exterior areas.
• Physical Survey Report : Include the following
information :
• Map of signal, noise and user performance
• Coverage by SSID
• Power level by access point
• The physical survey provides frame data rates
packet retried and error rates.

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C. Power Over Ethernet (POE): Power can be provided to

the wireless access points through the use of POE
[IEEE standard 802.3af] or power injectors.
1. The current standard for POE is outlined in the IEEE
802.3at standard.
2. When POE is utilized, there is an impact on the LAN
switch models / modules used and therefore on the
LAN switch infrastructure cost.
3. The use of POE may impact power and cooling
requirements for the IDF / MDF where POE switches
are located.
4. If POE is not used, installation of additional power
outlets in the vicinity of each wireless access point is
required and increases construction costs. Consult the
CTR for more details.
D. Wireless Access Point Antennas: There are many types
of antennas used with wireless access points. Use
appropriate antenna types (e.g., wireless access points
located outside utilize antennas designed for exterior use).
Ensure that the Design team is aware of the antenna
dimensions used and accounts for appropriate allocation
in the design. Contact the CTR for specifications of
approved Wireless Access Point Antennas in accordance
with ClearSkyNet requirements. Generic APs are not
acceptable.
E. Wireless Standards: Summarized in Table 2. Wireless
access points at MI properties support 802.11a / b / g / n.
Detail wireless standards are defined in the current
version of ClearSkyNet 802.11 Wireless Requirements.
F. Wireless Access Points Installation / Configuration:
Wireless access points that carry associate back office
traffic must be installed, configured and operated in
accordance with MI Policy. Please refer to the CTR for
configuration requirements.
1. Install wireless coverage on guestroom room floors with
a ratio of one traditional wireless access point for a
maximum of 6 guestroom rooms.
2. Where dense construction materials are used, install
one traditional access point per 4 guestroom rooms.
3. Ideally, locate access points centered in the guestroom
room corridors, on ceilings or walls.
4. When the access point is incorporated into a wallplate
network switch (Motorola 6511, Ruckus 7025 or equal),
provide wireless coverage access point in each
guestroom room.
5. Wireless access points that carry Associate back office
traffic are installed, configured and operated in
accordance with MI Policy. Please refer to the CTR for
configuration requirements.

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G. Wireless Connectivity to Outlying Buildings: Wireless

alternatives to wired connections to outlying buildings
(golf shops, beach bars, pool side, food outlets,
maintenance buildings etc.) can be explored with CTR on
a case by case basis.
H. Approved Wireless Vendors: Approved vendors are
defined in the current version of the ClearSkyNet – Hotel
Network Technical Specification.

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13A.4 Cell Phone Coverage

A. General: Multi- carrier cellular service coverage is

required in all public areas, administrative areas,
guestrooms, meeting areas, and residences. Good
cellular phone coverage is frequently a consideration
when meeting planners and guestrooms select a
property. Lack of good coverage is costly in terms of
lost revenues from discerning corporate clients.
B. Distributed Antenna System (DAS): (or similar
alternative) Provide DAS in properties where in-building
cellular coverage from one or more of the major cellular
carriers servicing the hotel’s geographic area is
marginal or there is a strong desire to consolidate
wireless technology used by property staff (e.g., utilize
a single handheld device for two-way radio, paging,
cellular and wireless computer services).
1. Reference: For a high-level overview of the DAS
technology, space / power / HVAC requirements,
other considerations, and case studies, consult the
Hotel Technology Next Generation document “A
Hotelier’s Guide to Converged Wireless Systems
using DAS Technologies”. This document can be
obtained from the CTR.
2. Impact of Installation Timing on Cost: The cost to
install DAS technology during initial construction is
10 to 15% less than retrofitting an existing building
with DAS. Since each property is unique, each
property must be assessed by a CTR approved,
qualified wireless integrator to provide accurate
capital costs

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13A.5 Convergence

A. General: MI’s converged network services offers owners

an opportunity to implement a more streamlined low
voltage cable plant and potentially eliminate various
cables. Technologies that support converged services
are changing rapidly and individual network solutions
vary from supplier to supplier, and may vary by specific
application. The MI program is known as ClearSkyNet
and is fully outlined in Marriott’s Hotel Technical
Networking Specification documentation available by
contacting your CTR.

B. Advantages: Deploying converged networks provides:

1. Simplified network and vendor management
2. Improved network security
3. Greater flexibility
C. Implications: The deployment of a converged network
impacts the following:
• Switch functionality
• Switch model selection
• Switch module selection
• Switch / switch module quantities
• Switch configuration
• Cabling types and quantities
• Power requirements in computer room / MDF / IDF
• Cooling requirements in computer room / MDF / IDF
• Generator / UPS requirements
•Increased technical knowledge of IT personnel
supporting infrastructure

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13A.6 Network Components

A. Router: MI provides a router that meets PCI Data

Security Standards and MI Standards.
1. The router provides the property with a connection to
MI’s data center and is managed by MI or a MI
assigned entity.
2. The router is installed in the Computer / Telecom
Room.
B. Switches: Obtain switch standards from the CTR. The
owner is responsible for purchasing switches that
comply with MI specified Standards. Do not procure
non-approved switch models. The approved network
provider or property systems manager is responsible for
installing, configuring and maintaining switches.
1. LAN Switches: Comply with MI Standards. Discuss
switch functionality requirements with the CTR and
verify that funds are budgeted in compliance with
Section 13A.5: Convergence.
2. Source: Purchase network switches through approved
network providers. Obtain an approved supplier list
from the CTR.

13A.7 Cable Termination Points

A. General: Table 3 provides information on the minimum

number of cabling access point or “drops” needed per
area to meet current IT infrastructure requirements.
This table serves as a guideline based on general IT
demand and usage by area. The CTR assists in
determining the actual number of points necessary
based on projected usage or utilization of each area.
B. Growth: It is extremely important to ensure that
sufficient cabling is installed to permit growth,
particularly in back office and administrative areas. A
growth factor of 20% is required for the cabling
backbone (MDF to IDF connections). Installing
sufficient cabling for growth during initial construction is
a minimum of 50% less expensive than installing
additional cabling at a later date (the “pay as you go”
model). Locations vary based on project design,
construction and equipment layouts. The following are
typical cabling locations. Contact the CTR to clarify
property specifics and required cabling locations not
listed.

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13A.8 Computer / Telecom Room

A. General: The Computer / Telecom Room design
revolves around the care and maintenance of the
service equipment.
B. Functional Requirements: Provide the following:
1. Safe and secure location for server, PBX, computer
and networking devices.
2. Stable and uninterrupted power required to maintain
equipment.
3. A temperature and humidity controlled environment
within the parameters indicated to operate the
equipment.
4. Connectivity to other devices inside and outside of the
Computer / Telecom Room.
5. Secure Storage : Provide a safe and secure area, 2.5
m X 3 m ( 8 X 10 ft ) for equipment storage.
C. Location:
1. Avoid locating Computer / Telecom Room against
outside wall and exterior windows to avoid
unauthorized access.
2. Account for Flooding and locate above the flood plain
or storm surge level, always above the building
ground floor.
3. Avoid locations under housekeeping, kitchens,
guestroom room water pipes and areas that are prone
to water flooding.
4. Avoid locating utility plumbing, heating sources and
systems adjacent to this room that present a risk to
the normal operations of a Computer / Telecom Room.
5. Avoid locations within 10 m (33 feet) of water pipes,
except for fire sprinklers.
6. Locate away from sources of electromagnetic
interference (EMI) and radio frequency interference
(RFI) such as electrical transformers, copiers, radio
transmitters, sources of microwave transmissions,
electrical motors, electronic ballasts, etc.
D. Room Design:
1. The preferred design is a single room with two main
sections; one section for computer equipment and one
section for vendor supported equipment such as
MATV, DAS, etc. This arrangement simplifies
operational maintenance and provides ease of use in
converged networks.
2. Standards listed in this Module apply to Computer /
Telecom Room, regardless of room design.
3. The telecom equipment and property computer
equipment are secured in the following ways:
a. Connectivity: If it is not possible to locate the
telecom and computer equipment in the same
room, provisions for connectivity between the
rooms, via conduit, are required. Provide
accessible conduit end points of sufficient size to

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allow for future additional cabling..

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b. Segregation: Some local jurisdictions require the

telecom equipment separate from the primary
guestroom systems. If the property’s computer
equipment and telecom equipment are located in the
same room contact your CTR for local segregation
requirements.
c. Security / Access Control:
• Provide access doors to the Computer / Telecom
Rooms with a interrogative lock system (see
Module <17>) with audit trail (i.e. magnet stripe
type lock, able to provide access records). PCI
standards require audit logs for 90 days. If locks
with a 90 day log cannot be procured, then
purchase locks with audit logs that are
downloadable to a PC.
• Provide Video Surveillance System (VSS) camera;
Module <17>. Place camera such that it has a
clear view of individuals accessing and working in
the facility. If interrogative lock systems cannot be
procured, then purchase VSS camera with 90
days video storage. Position camera so video can
clearly identify a person entering and exiting the
computer room and install the camera so it is
tamper proof.
• Avoid unnecessary ceiling and floor penetrations
into the Computer / Telecom Room. When cable
runs are complete, fire stop penetrations through
fire rated wall and floor assemblies and through
acoustic rated walls and floors.

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d. Doors:
• Width: Use 1.1 m (3’-6”) door to allow for equipment.
Do not use split doors.
• Provide with swing action, self closing mechanism,
and hinged on the interior.
• Provide with perimeter dust seals to maintain a dust
free environment.
e. Floors, Walls & Roof:
• PCI Standard : Provide solid walls, concrete or
masonry on all four perimeter walls extending
continuous from floor slab structure above and
sealed to avoid unauthorized access to room. If
room includes an exterior wall, an additional wall
may be required.
• Do not permit floor and roof openings that could
provide computer room access or circumvent
security systems and access controls.
f. Window & Wall Openings: No external windows and
other openings are permitted within Computer /
Telecom Room unless governing codes require
natural daylight or ventilation.
g. Ramp: Provide ramp if raised floor grade change is
required.
4. System Manager’s / Information Resources Field
Associate’s (IRFA’s) Office:
a. Provide space for four standard work stations with
continuous counter and accessible overhead
storage cabinets.
b. If System Manager’s / IRFA’s office is adjacent to
Computer / Telecom Room, it is separated from
equipment by soundproof window and door that
limits office noise exposure to 90 dB. Discuss
details with the CTR.
E. Size / Area:
1. Raised floor to ceiling requires at least 2.4 m (8 feet) to
allow for the standard 42U racks.
2. Provide adequate space and access clearance for
equipment and personnel. Verify area and location
during design programming phase.
3. The example layout of the Computer / Telecom Room
is shown in Figure 4 and Figure 8.
F. Features:
1. Flooring:

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a. Provide a raised floor with antistatic removable tiles

tightly installed to avoid dust penetration [20 cm (8
inches) above sealed concrete slab].
b. Prior to installing the raised floor system, paint the
concrete subfloor with epoxy paint or quality deck
paint to reduce concrete dusting and flaking.
c. If a raised floor is not possible, cover floor with
antistatic tile.
d. Provide adequate drains below raised floor and non
raised floor areas. Slope floor to allow proper
drainage and avoid standing water.
2. Rack Systems:
a. Racks securing property systems are locked at all
times. Computing equipment is located in lockable
racks.
b. The minimum distance between rack rows is 1.2 m
(4'-0″) and in front and back of doors at least 0.9 m
(3'-0″) free space. Racks allow for free-flow of air
from front to back.
c. Place computer and telecom equipment in separate
racks.
d. If a raised floor is not possible, install ladder racks
for cable management within the room.
3. Walls:
a. Design and provide exterior, above and below grade
wall construction that prevents moisture penetration.
b. Paint all interior walls.
c. Cover telecom portion of the room with 19 mm (¾
inch) thick fire retardant plywood for:
• the Telephone Company (Telco) Network / PTT
(Post, Telephone, & Telegraph)
• Minimum Point of Entry (MPOE)
• Private Branch Exchange (PBX)
• Main Distribution Frame (MDF)
G. HVAC System Requirements: Room HVAC is
designed per Module <15>.
1. Provide air conditioning to maintain room at constant
temperature of 21° C (70° F) ± and a humidity of 50%
or less.
2. Air conditioning system is dedicated to the Computer /
Telecom Room and is separate from other building
systems.
3. Design: Provide 2 air conditioning units sized to
handle 65% of the peak load so that the maintenance
or short term failure of one unit will not affect
equipment performance.

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4. Controls: Provide air conditioning system with a

humidity and temperature gauge connected to the
Building Automation System (BAS).
5. Air conditioning is designed so the airflow flows from
the front of the rack to the back. See Figure .9.
6. Detector: Provide moisture detection sensors
connected to the BAS.
7. Backup Power: <15C> Connect air conditioning
system to backup power, separate from Computer /
Telecom Room power.
H. Electrical:
1. Provide high and low voltage power for racks. Contact
the CTR for specifics.
2. Power for the Computer / Telecom Room is a
dedicated feed from the emergency distribution
switchboard through one of more UPS units,
treating and backing up the feed for 15 to 20
minutes. This feeds a circuit breaker panel board
within the Computer / Telecom Room. Optional
“ whole room” UPS is recommended.
3. Provide a separate power circuit for utility appliances.
Provide three to four convenience outlets for
appliances (i.e. vacuum cleaners, fans, etc.) and
label accordingly.
4. Refer to the IR Continental Supplement and contact
the CTR for additional specifications on power
receptacle deployment for:
• Raised floor design
• Aerial cabling design
5. Provide dedicated power with an isolated ground.
6. Circuit breaker panel for Computer / Telecom Room
is dedicated to the room.

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7. Provide the Telephone Utility demarcation point with a

ground for network facilities. Install an accessible route
between the external demarcation point and the
Computer / Telecom Room to allow for additions.
I. Grounding:
1. Provide proper grounding in accordance with TIA /
EIA-607 Telecommunications Bonding and Grounding
Standard, the current National Electrical Code and
applicable governing codes.
2. Grounding is required for racks, cabinets, raceways,
cable trays and associated hardware that have the
potential to act as a current carrying conductor.
J. Lighting: Provide rooms with emergency lighting
systems. See Module <15C>.
K. Fire Protection & Life Safety:
1. For Fire Protection & Life Safety measures, see
Module <14>.
2. Provide wire basket guards over fire sprinklers
to avoid accidental contact and discharge.
3. At larger Computer / Telecom Room, consider
providing an approved, a dedicated water mist
sprinkler system to minimize water damage to
equipment.
13A.9 Intermediate Distribution Frame (IDF)
A. General: IDF Closets house the wiring and electronic
equipment used to connect user work stations to the MI
communications network.
• These closets are designed and intended for the intra
building distribution of centrally managed telephone,
data communications and video services and are not
used to support other building utilities. Locate closets
so station wiring adheres to the distance limitations
imposed by the Ethernet standards
• Locate IDF Closets with direct access from public or
back of house areas and not in guestrooms or other
areas where access might disturb guestrooms.
• Locate closets away from dust producing areas such
as laundry, linen closets and other potential areas of
towel lint and fibers.
• Secure room with a mortise, electronic lock compatible
with the guestroom room system <17>
B. Dimensions:
1. Size: IDF Closets serving up to 100 outlet locations
are 1.8 x 2.4 m (6 x 8 ft.) minimum.
2. If more than 100 outlet locations are anticipated, the
IDF Closet is sized on a case by case basis.

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3. Ceilings: 2.7 m (9 ft.) minimum in height; false ceilings

not allowed.
4. Door: 0.9 m (3 ft.) wide and 2 m (6′-8″) high minimum,
open outward, with an electronic lock.
C. Interior Finishes:
1. Dust: Provide interior finishes to minimize dust.
2. Light: Provide light colored finishes to enhance lighting.
3. Walls: Install C Grade 19 mm (¾ inch) fire rated
plywood on 3 walls.
D. Lighting:
1. Minimum: 550 Lux (50 foot-candles), measured 0.9 m
(3 ft.) above the floor.
2. Location: Install at 2.6 m (8′-6″) above floor at ceiling.
Avoid wall mounted fixtures.
E. Electric Power:
1. Power is rack mounted.
2. Electric circuits for network switches are supported by
the UPS and property standby generator. Consult with
the CTR for local / continental specifics.
3. Labeling: Clearly mark service panel location and
breaker positions.
4. Grounding: Provide access to the main building
grounding electrode.
5. Backup Power: Supplied by building standby power
system. See Module <15C>.
6. Additional Electric Power: May be required; determine
in the review process.

F. Environment:
1. Temperature and Humidity: Maintain temperature
between 10° C and 27° C (50° F and 80° F) with 30%
to 75% relative humidity, non condensing.
2. Continuous Operation: The ventilation system for the
IDF Closet operates continuously and is monitored by
the Building Automation System (BAS).
3. Ventilation: Provide exhaust ventilation to dissipate
heat generated by the equipment. An IDF serving 32
guestrooms may produce 5,000 BTU / hr. Actual
requirements wary depending on the project. Contact
the CTR for specific network design.
4. Capacity: If the IDF Closet serves a large number of
rooms, more than one floor or additional equipment, a
corresponding increase of ventilation or cooling
capacity is required.

G. Closet Penetrations:
1. Floor: For vertically stacked closets, provide a
minimum of two 100 mm (4 inches) penetrations per
closet.

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2. Bushed Sleeve: Provide at each penetration. Bushed

sleeve extends 25 mm (1 inch) above floor.
3. Location: Penetrations are clustered in the specified
closet stack.
4. Conduit: Penetrations for horizontal conduit or cable tray
runs that use ceiling pathways are near ceiling level.
5. Additional Penetrations: May be needed depending on
the density of network devices required.

H. Closet Linkage:
1. Multiple IDF Closets: Closets are interconnected by
horizontal cable pathways when multiple IDF Closets are
on a single floor.
2. Drop Ceiling: If used, the IDF Closets are linked using
cable ladder that is 300 mm (12 inches) wide and 100
mm (4 inches) deep.
3. Conduit Radius: Conduits entering the closet through a
90 degree bend from either floor or ceiling have a bend
radius of 0.46 m (18 inch) for 50 mm (2 inch) inside
diameter (ID) or less.
4. Conduits with greater than a 50 mm (2 inches) ID have a
radius ten times the conduit ID.
5. Pull Cords: Provide in all conduits.

I. Fire Protection & Life Safety: See Module <14>. Provide

wire basket guards over fire sprinklers to avoid accidental
contact and discharge.

13A.10 Property Facilities

A. Main Lobby: The central meeting area of the property.

Based on the design of the space, when the lobby or
adjacent lounges have guest seating areas, provide ample
power outlets at each seating space for guests to ‘plug in’
their equipment. Install power outlets out of direct sight of the
guest, but easily accessible as well. In addition, provide
wireless Property Internet (PI) throughout the entire space.
B. Guestroom Layout: A generic guestroom cabling guide
follows; contact the CTR for Brand specific requirements.
1. Cabling:
a. Category 5e or higher cabling supports the following
systems:
• Voice Services - 1 RJ45 termination per telephone
(desk, bedside, bathroom, suite)
• PI connectivity - consult CTR for project requirements.
• Digital TV / IP TV - consult CTR for project
requirements.
• Wireless Internet Access Point
• Mini bar controls (option)
• Environmental controls (option)
b. Provide COAX and Ethernet cable for TV
• Guestroom

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• Suite
• Bathroom (option)
c. Guestroom cable specifications follows the generic
building cabling outlined in Section 13A.2: Wired LAN.
• Guestroom Generic Cabling: Class Category 5e or
higher.
• Guestroom outlets home run from the Intermediate
Distribution Frame (IDF).
• Cables terminate in Category 5e or higher RJ45
jacks with connections to follow the TIA / EIA-568-A
Standards.
2. Connectivity Panel (option): Consult with the CTR and
see Module <7> to verify the criteria for providing
optional guestroom Connectivity Panels as defined by
the Brand and property location. The Connectivity
Panel is a device that enhances the guest in room
experience by providing a consolidated connection
between guests’ electronic devices and the property’s
in-room facilities in a visibly stylish and presentable
way, thus enhancing the perceived facility
sophistication in the room.

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a. Connectivity Elements on the Connectivity Panel are:

• Power (based on individual country laws, provide multi
adapter where allowed by law)
• Audio / Video (A / V): Audio is stereo PC RGB
MP3 connectivity (MP3 / 4 / x player, iPod)
• HDMI (High Definition Multimedia Interface) -
enhanced solution: Recommended
• USB - enhanced solution: Recommended
• Data : Recommended
• For availability of some elements, refer to
Continental Supplement for specifications.
b. Location at Desk:
• Place the Connectivity Panel on the desk or wall
in proximity to the desk where the guestroom has easy
access to the Connectivity Panel components.
• Consider placement so that it is not obtrusive, but
easily located and usable by guestroom.
c. Installation:
• Deep flush box required to accommodate the cable
and connector with a minimum depth of 5 cm (2 inch).
• Installation must not compromise cable bending radius.
• Wall Rating: Verify and maintain wall fire and
acoustical rating at wall penetrations between the TV
and desk.
• Specifications: Contact the CTR for installation
specifications and details.

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• Cable Length: Verify maximum cable length for

solutions deployed. Provide 0.61 m (2 ft.) service
cable loop at the TV for easy and flexible
connections.
d. Cabling Planning:
• Ensure the length does not exceed manufacturer’s
stated maximum dimensions - especially for USB /
HDMI cables.
• Provide the appropriate cable type.
• The conduit in the wall accommodates the cables (in
some cases multiple conduits are be installed).
e. Connectivity Panel Planning: Configure power outlet
access to allow for simultaneous usage of large
electronic accessories and transformers.
C. Front Desk, Concierge & Bellstand: Because of the
different computer equipment design and constantly
changing form factor of computers, printers and
peripherals, contact the CTR for the current millwork
document for equipment sizes before finalizing
dimensions and the desk design.
1. Provide locations for the following technology related
components. See Module <2>
• Computer
• Keyboard & mouse
• LCD screen monitor
• Printer
• Key encoder
• Credit card terminal
• Credit card printer
• Phone ( Depends on PBX hardware vendor. Contact
the CTR)
• Other (such as parking equipment)
b. Locate the equipment out of sight from the guestroom,
but easy accessible and in a good workable location
for employees.
c. Monitor: Provide a 45 degree viewing angle for the
LCD screen.
d. Ventilation: Provide ample airflow around the following
components:
• LCD screen
• Printer
•Computer (most computer designs utilize front to back
or side to side equipment cooling)

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5. Design: Provide ample, dedicated space (to prevent

overheating and to allow for installation) and appropriate
locations for the following:
• Keyboard: Locate with ample adjacent space for left as
well as right handed mouse operations.
• Monitor: Standard LCD (space used accommodates a
minimum 19 inch standard LCD screen).
• Station: One computer per station.
• Equipment: Space to accommodate CTR specified PC.
• Cables: Accommodate ample space at the back of the
connected equipment. Locate for easy access and
connection point that is integrated into millwork.
• Standby Power: Local UPS connected to the computer,
monitor and other critical equipment. Review with CTR
for requirement based on country situation.
• Printer: Large laser printer per station utilizing printers
with 2 paper trays added with access to front and back
to change paper and toner and clear paper jams.

6. Cable Tube: Provide a cable tube from the top of the

desk (monitor, keyboard, mouse) to the computer
equipment, UPS location in the lower desk to properly
arrange cables.

7. Power: Provide a minimum of 7 power outlets above the

work counter of the desk for all devices (monitor, key
encoder, credit card terminal and others) and at the
computer location (computer, UPS).

8. Dot Matrix Printers: Provide an additional location for

dot matrix printers in locations where fiscal facturas /
Fapio are a governmental requirement.

9. RJ45 Cable Termination Points: Provide per station as

outlined in Section 13A.7: Cable Termination Points.
• Locate termination points at the upper half of the desk,
out of guestroom sight, and located where the cables
can be connected to key card encoder, credit card
terminals, phones and other devices.
• Termination points are also located at the lower half of
the desk for computer and printer access.

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D. P.O.S. Restaurant:
1. Provide location for the following technology related
components. Discuss with CTR for details.
• P.O.S. Terminal
• LCD Touch Screen
• P.O.S. Slip Printer
• P.O.S. Fiscal Printer
• Credit Card Terminal (option)
• Cash Drawer (option)
• Phone

2. Locate the equipment out of guestroom sight, but

easily accessible and in a good workable location for
the employees. Locate away from heat and moisture
sources.
3. Ensure ample airflow or cooling around the computer.
Most computer designs utilize front to back or side to
side equipment cooling.
4. Provide ample space for cables at the back of the
connected equipment.
5. Provide a cable tube from the top of the desk (monitor,
keyboard, mouse) to the computer equipment, UPS
location in the lower desk to properly arrange cables.
6. Provide a minimum of 6 power outlets above the work
counter of the desk for various devices (monitor, key
encoder, credit card terminal, etc.) and at the
computer location (computer, UPS).
7. Provide space for a local UPS to be connected to the
computer, monitor and other critical equipment.
8. Provide RJ45 cable termination points per station as
outlined in Section 13A.7: Cable Termination Points.
9. Locate termination points out of guestroom sight and
at a location where the cables are connected to P.O.S.
terminal, credit card terminals, phones and other
devices without being visible to the guestroom.
E. Property Internet (PI) :
1. PI: A property system service that provides
guestroom with PI connectivity from their personal
computer equipment to access the Internet from the
guestroom or public spaces. Obtain an MI approved
guest PI service provider from the CTR’s approved
provider list.
2. Network Connections: The CTR provides detailed
network documentation for active network
components and software and requirements for wired

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and wireless connections.

a. Module <13> addresses low voltage cabling
requirements in order to support the active
components.
b. Design low voltage cable plant considering all
Ethernet network systems for guests, employees,
telephones, wireless access points, cellular signal
enhancement equipment and building systems.

3. Standards & Resources:

a. CTR Representative: Consult with the CTR

representative to obtain the IR Design Supplements
(Property Internet Brand Strategy Standard) that
include relevant project documentation, active
networking equipment standards and current approved
vendor list.
• IR Design Supplements include relevant information
specifically for MI’s low voltage cabling requirements.
• The CTR assists with design, budget estimating, and
procurement of the active network system
components.

b. Building Industry Consulting Service International, Inc

(BICSI): Comply with the design principles, design and
implementation for the in-building Ethernet service
network.

c. Consultant: MI recommends engaging a qualified

hospitality industry technical design specialist who is a
Registered Communications Distribution Designer
(RCDD) with BICSI.

F. Audio / Visual Facilities: See Module <13C>

G. Loss Prevention: See Module <17>

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13A.11 Property Systems

A. Systems Matrix: The following Property Systems Matrix,
indicates systems required or recommended for MI
properties. Equipment size, location, power
requirements and BTUs are current as of the publication
of this document. Check with the CTR to ensure
information is current and appropriate to meet property
IT specifications.

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13A.12 Continental Contacts

Marriott International Continental Technology Representatives
(CTR) are assigned to projects by the Continental Vice
Presidents of Global Information Resources. The contact
information for the Continental Vice President of Global
Information Resources is as follows:

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