Centre Name Mubarak Complex College

Learners Name Annie Thom

ABE Membership number 7 0 7 0 2 4

Unit Name Employability and self-development

Word count 3175

Learners statement

All work that learners submit as part of ABE assessment requirements must be expressed in
their own words and incorporate their own judgment. Direct quotations from the published or
unpublished work of others, including that of tutors or employers, must be appropriately
referenced. Authors of images used in reports and audio visual presentations must be
acknowledged.

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 By checking Miss A. Thom
this box, I

Annie Thom

Am confirming the work I am submitting is my own and

I have acknowledge ALL the sources of reference I have
used in constructing my assignment.

Date

Day Month Year

ABE MARK ABE 2nd MARK- (IF APPLICABLE)

FOR ABE USE ONLY

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VACANCY ANNOUNCEMENT FOR SOLAR AID LIMITED

SOURCE: LikedIn

DEADLINE FOR APPLICATION: 28th February, 2025

POSITION: BUSINESS DEVELOPMENT OFFICER

LOCATION: NKHATA BAY, NKHOTAKOTA & RUMPHI

JOB DESCRIPTION

Join solar aid and make a difference. As a Business development officer, you will play a critical
role in expanding solar aid’s network and business partnership. You will identify growth
opportunities, develop marketing strategies and build a strong networks of sales agents.

DUTIES AND RESPONSIBILITIES

 Sales network management

 Educate communities about the benefits of solar products through outreach campaigns
 Conduct meeting with school officials, traditional leader techniques and after-sales
services
 Develop and monitor sales activity plans and budgets
 Marketing and customer engagement
 Introduce new promotions, products and sales strategies
 Performance and risk management
 Tract and analyze sales agent performance
 Ensure compliance with stock management policies
 Monitor business cash flow and management of delinquency issues

REQUIREMENTS

 Advanced Diploma in business management or Administration (degree preferred)

 2 years of experience in sales, marketing or business development
 Strong communication, organizational and problem solving skills

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HOW TO APPLY

Send an email and attach files for curriculum vitae and cover letter to recruitment Malawi
[Link]@[Link] with the subject line, your name, business development officer.

BACKGROUND

Solar Aid Limited is a branch of the international charity Solar Aid, established in 2006. Its main
aim is to help people in villages get safe and clean lights through a group called sunny money.
Also, it provides solar power to village homes and schools so that, people can pay for it as loans.
Since launching in Malawi, it has reached over 2.3 million people, helping them to access safe
and sustainable lighting.

TABLE OF CONTENTS

Task [Link] behaviors and two skills that are expected from employees within the modern
workplace

Task 2.a.A profile of myself for business focused social media network such as LinkedIn

b. An accompanying letter task

3. a. My skill set against the requirements of the role in the organization

b. Explanation of how the organization might use different screening techniques during
the screening process to assess my skill set

Task 4. Explanation of how I will establish myself with the new role during the first six months

Task [Link] of how I can use feedback provided by my colleagues and line manager
during my first six months of work to improve in the future performance in the work
place

INTRODUCTION

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This assignment focuses on several key tasks .It will examine two behaviors and two skills
expected of employees in the modern workplace. Additionally, it will explore the way of
preparing a profile for business-focused on social media networks, developing a curriculum
vitae, and writing an accompanying application letter for a specific role. Furthermore, it will
assess set of skills against the requirements of the chosen organization’s role and how the
organization may use different screening techniques during the selection process. It will also
outline how to plan an establishment of a new role during the first six months. Finally, it will
consider how to use the feedback provided from colleagues and the manager during this period
to improve performance.

BEHAVIORS AND SKILLS EXPECTED OF EMPLOYEES IN THE MODERN

WORKPLACE

There are various behaviors expected of employees in the modern workplace. One key trait is
adaptability and flexibility. This refers to an employee’s ability to adjust easily to changing
circumstances (Kaplan, 2023). In today’s fast-paced and constantly evolving workplaces,
flexibility is a highly valued trait. It means being open to shifting responsibilities, changing
deadlines, new technologies and varying team dynamics without becoming overwhelmed.
Flexible employee can easily adjust their mindset, tasks and schedules to meet the needs of the
organization. For example, they may take on new roles, learn new skills quickly, or help cover
for colleagues when needed. This behavior shows a willingness to support the organization’s
goals and respond positively to change.

Teamwork and collaboration are also important behaviors in today’s working environment. This
refer to the behavior of working effectively and cooperatively with others to achieve share goals
(Denomme, McKinney & Shinn, 2021). It involves working effectively as a group, which
facilitates idea exchange and helps to solve challenges that may arise in the workplace. It also
improves efficiency, strengthens relationship, and supports organizational goals. In modern
workplaces, this behavior is essential input from multiple people with different skills and
responsibilities. Team-oriented employees communicate clearly, listen actively, respect diverse
perspectives, and contribute to group efforts. Collaboration also involves trust, shared
accountability, and willingness to help others to succeed. These behaviors foster a positive work
environment and improve overall team performance. For example, in organizations like Solar

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Aid Limited, collaboration ensures that departments such as operations, marketing, and logistics
work together smoothly to deliver solar solutions, benefiting both the business and its
communities.

In addition to displaying the right behaviors, employees must also possess essential skills to
perform their jobs effectively. Skills are abilities that enable individuals to complete tasks
efficiently. One crucial skill is self- management skill, which means the abilities of an individual
to take responsibility for their own behavior, time and performance without constant supervision.
Key self-management attributes include problem-solving, clear communication, punctuality, and
organizational ability. Self-management reduces stress, supports time management, and
encourages personal growth. In the modern workplace, self-management is considered as a core
skill that enhances both personal productivity and team efficiency. For example, in organizations
like Solar Aid Limited, employees who manage themselves well can work independently in field
locations, make decisions aligned with company goals, and maintain high productivity without
needing close supervision.

Time management and organization are also highly valued skills. Time management refers to the
process of planning and controlling how much time is spent on specific tasks to increase
efficiency (Coursera, 2024). When employee’s priorities tasks appropriately, which can increase
productivity, deliver higher quality work, and make better decision making. In essence, time
management empowers individuals to take control of their daily activities, leading to improved
performance.

In conclusion, this assignment has key behaviors and skills of employees in the modern
workplace. Adaptability, teamwork, self-management, and time management are crucial for
personal and organizational success.

PROFILE OF MYSELF FOR BUSINESS FOCUSED ON SOCIAL MEDIA NETWORK

SUCH AS LINKEDIN

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ANNIE THOM (Student)

ADDRESS: C/O Zomba Institute of Management & Countancy

P.O Box 266

Zomba

PHONE: 0897726110/0894751947

EMAIL: thoma3887@[Link]

SUMMARY

I am a student at Zomba Institute of Management and Accountancy studying business

management .I am a hard working person and I handle things in peaceful and in a smart way. I
am good in decision making and bringing new ideas which can help an organization. I have
different skills which can help an organization such as; communication skills, problem solving
skills, teamwork skills, understanding the business skills and self- management skills.

EXPERIENCES

Dairy Sun Limited

Mlozi Road, Nyambadwe,

Blantyre, Malawi

Duty: Supervisor Period: May, 2024 – October, 2024

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Castel Malawi Limited

P.O Box 406

Blantyre

Duty: Field Marketing Representative Period: December, 2024 – March, 2025

SKILLS GAINED FROM PEOPLES TRADING CENTRE AND CASTEL MALAWI

LIMITED

 Team working skills

 Customer care
 Communication skills
 Problem solving skills

FOR MORE INFORMATION

Oscar Nyirongo (Headmaster)

Thoko Montfort (Nurse)

Jailos Chikuni (Business Manager at Chitakale Plantation Limited Company)

GROUPS

Association of Business Executive (ABE)

National bank of Malawi

CURRICULUM VITAE FORM

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PERSONAL INFORMATION

FIRST NAME : Annie

SURNAME : Thom

DATE OF BIRTH : 28 January 2007

SEX : Female

VILLAGE : Mtambalinji

T/A : Kumtaja

DISTRICT : Blantyre

MARITUAL STATUS : Single

RELIGION : Christian

TRIBE : Ngoni

NATIONALITY : Malawian

CONTACTS INFORMATION

ADDRESS: Zomba Institute of Management and Accountancy

P.O Box 266

Zomba

PHONE: 0897726110/0894751947

EMAIL : thoma3887@[Link]

PERSONAL PROFILE

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I am confident, easy to talk to and capable of handling big responsibilities and tough situations
without getting overwhelmed. I am comfortable working with people from all kinds of
backgrounds and can easy fit into different work environment. I am committed to continue
learning from others and firmly believe in the power of teamwork.

WORK EXPERIENCE

Peoples Trading Center

PO Box 250

Limbe

Duty: Supervisor PERIOD: 10 May, 2024-30 October, 2024

Castel Malawi Limited

PO Box 406

Blantyre

Duty: Company assistant PERIOD: 11 December 2024 to 15 March 2025

EDUCATION BACKGROUND

1) Malawi School Certificate of Education (MSCE)

o Obtained from Ngumbe Secondary School (2017-2021)
2) Diploma in business management
o Obtained from Zomba Institute of Management and Accountancy (2022-2023)

PERSONAL SKILLS AND COMPETENCIES

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  Communication skills
 Teamwork skills
 Good customer care
 Leadership skills
 Understanding the business
 Self- management skills
 Fluent in English and Chichewa
 Adaptable and innovation

INTEREST

Reading novels
Listening to music
Watching movies

REFEREES

1. Mr Oscar Nyirongo

Ngumbe secondary school

P.O Box 46

Chileka

0888123256

2. Miss Thoko Montfort

Nurse at Zomba Central Hospital

0881565947

3. Mr Jailos Chikuni

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Chitakale Plantation Limited Company

P.O Box 3

Mulanje

C\O Annie Thom

ZIMA College

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 P.O BOX 266

The Manager

Solar Aid Limited

P. O BOX 512

Blantyre

Dear Sir,

APPLICATION FOR THE JOB AS A BUSINESS DEVELOPMENT OFFICER

With reference to the above matter, I am writing to express my strong interest in the position of a
business Development Officer as advertised in newspaper dated 10 April 2025 and formally
submit my application for consideration.

I am a holder of Malawi school certificate of Education (MSCE) obtained in the year of 2022 at
Ngumbe Secondary School and a degree holder in Business Management obtained from Zomba
Institute of Management And Accountancy (ZIMA) in the year 2024.

I have gained valuable insights into business oriented environment since I have worked with
different companies such as Castel Malawi ,peoples Trading Centre just to mention a few as
company Assistant and supervisor respectively .I am confident that educational background and
passion for the field of Business Development Officer make me suitable for the post.

Furthermore ,I Posses some skills that can be of great use .For instance I am a proficient in
computer literate preparing a day to day deliveries, develop and monitor sales activity plans and
budget and ensure compliance with management policies to mention a few. Additionally, I am
deeply committed to learn from others and I do believe in the power of team work to drive
positive change .This post of Business Development Officer Opportunity aligns perfectly with
my career aspiration.

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I am eager request to contribute my skills and energy to the work and learn from talented
professionals .I am partially interested in gain a lot of experience in developing a career in
business development.

I kindly request you review of application for the of post business development officer .I can be
contacted through the above address or call me on [Link] in advance for
considering my application.

Yours sincerely

A .Thom

Annie Thom

SKILL SET AGAINST THE REQUIREMENT OF THE ROLE IN THE

ORGANIZATION

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Skill set refers to the knowledge, abilities, and experiences needed to perform a job effectively
(Alison, 2024). Skills enhance professional competency and enable individuals to succeed in
their roles. The comparison of my skill set with the requirements of the role in the organization
have been highlighted below.

As outlined in the job requirements, I hold an Advanced Diploma in Business management from
Zomba Institute of Management and Accountancy (ZIMA). This qualification makes me a strong
candidate for the position.

I also have two years’ experience as a Field Marketing Representative at Daily Sun Limited. In
this role, I performed various duties, including promoting products and services, provide sales
support, training and educating customers as well as handling reporting and documentation.
Through this experience, I developed excellent communication skills, strong sales ability,
customer service expertise as well as adaptability, flexibility and problem solving skills. These
attributes contributed to my effectiveness in the role.

In addition, the job vacancy highlights the importance of communication skills, which I possess.
Communication plays a critical role in the modern workplace .When employees are able to
communicate and organize clearly and concisely, it facilitates idea sharing, effective decision
making, and problem solving. These skills are essential for enhancing productivity, and I believe
they will positively contribute to the success of Solar Aid Limited.

In conclusion, the skills and qualifications discussed above align well with the requirements of
the role. I am confident in my ability to deliver positive results and contribute meaningfully to
the success of Solar Aid limited.

EXPLAINATION ON HOW THE ORGANISATION MIGHT USE DIFFERENT

SCREENING TECHNIQUES DURING THE SCREENING PROCESS TO ASSES MY
SKILL SET.

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Screening techniques are methods organization or employers use during recruitment and
selection process to identify the most suitable candidate for specific (Team, 2022). Below are the
screening techniques that Solar Aid Limited might use to assess my skill set during the screening
process.

To begin with, aptitude test is the first tool that a recruiter can use during the screening process
to assess my skill set. An aptitude test is often the initial method recruiters use to evaluate my
skillset during the screening process. Recruiters use this tool to evaluate a candidate’s potential
to succeed in specific tasks. These include numerical reasoning, verbal reasoning, and spatial
awareness test (Foster, 2017). It also involves an exam that is used to determine an individual’s
skill to succeed in a given activity and using this method recruiters can determine my suitability
for the role during the screening process.

Recruiters may also assess my skill set by using assessment centers. Assessment centers are
structured evaluations that employers use to gauge candidates suitability for a job. During an
assessment center, various activities are conducted, such as group exercise to test leadership,
communication, and teamwork skills. Presentations may be used to assess confidence and public
speaking abilities, while case studies can evaluate problem-solving and analytical skills. Role-
plays, social events and written tests are also commonly included.

Furthermore, recruiters may also assess my skill set using background check and references.
Back ground check and references involve reviewing a candidate’s past records and speaking
with previous employers. Recruiters may contact my previous employers to verify my
trustworthiness and experiences. They also check my educational qualifications and conduct a
criminal background check to determine my suitability for the role.

Finally, curriculum vitae screening can also be used to quickly asses my skill set. CV screening
allows employers quickly assess my education background, work history, certifications and
technical skills. This helps to verify whether I meet the minimum requirements for the role and
provides an initial understanding of my capabilities.

In summary, these are the key screening techniques that Solar Aid Limited might use to evaluate
my skills during the recruitment process.

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EXPLANATION ON HOW I WILL ESTABLISH MY ROLE DURING THE FIRST SIX
MONTHS OF WORK.

Outlined below is how I plan to establish my role during the first six months if I am selected to
join solar Aid Limited.

Month 1-2: Learn and Integrate

 In the first few weeks, I will immerse myself in the organization to understanding the
company’s goals, structure and expectations.
 I will meet with the manager of the Solar Aid to clarify my responsibilities,
understanding company culture and identify key contacts for support.
 I will introduce myself to colleagues, begin building relationships, attend company
meetings, take notes, and ask questions to deepen my understanding of the organisation.

Month 3-4: Contribute and add value

 I will begin applying my skills, sharing thoughtful ideas, and delivering quality work that
adds measurable value to the team.
 I will document my progress and contributions to track my development and
accomplishments.
 I will seek feedback from my manager to understand my performance and identity areas
for improvement, while also learning from peers.

Month 5-6; Strengthen and Lead

 I will refine my work to improve its quality and efficiency

 I will ask for more responsibilities and expand my network within and outside the
department to enhance my knowledge and effectiveness.

EXPLANATION ON HOW I CAN USE FEEDBACK PROVIDED BY MY

COLLEAGUES AND THE LINE MANAGER DURING MY FIRST SIX MONTHS OF
WORK TO IMPROVE MY FUTURE PERFORMANCE IN THE WORK PLACE.

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Outlined below are the ways I plan to use feedback provided by my colleagues and the line
manager during my first six month of work to enhance my future performance.

Firstly, I will actively listen to all feedback provided by my colleagues and line manager. By
attentively considering their perspectives, I can gain valuable insights. To avoid different
conflicts or misunderstandings, I will remain open-minded, focus on the message and identify
the key ideas that can help improve my performance in the work place.

Whether the feedback is positive or constructive, I will strive to fully understand its meaning.
Before responding, I will take time to identify the key points and, if necessary, ask questions to
clarify any areas that are unclear. This approach will ensure that I gain a complete understanding
of the expectations and suggested improvements.

Based on my reflection, I will develop a personal development plan using the SMART criteria-
Specific, Measurable, Attainable, After understanding the message I will reflect on my
performance .This reflection will help to know my strength and weakness and know all the areas
of improvement.

I will come up with a plan after a plan reflecting my performance. To build my personal
development plan, I will use measurable Attainable, Realistic and Time bound (Foster, 2017).
This structure approach will guide me in setting achievable goals to enhance my performance in
the work place.

Finally, I will implement the suggestions provided by my colleagues and line manager and track
my progress. After addressing the identified areas of improvement, I will seek additional
feedback to evaluate whether I have made the necessary progress and continue to refine my
performance as needed.

In conclusion, these steps will help me make the most of the feedback I receive during my six-
months at work, ensuring continuous improvement in my professional performance.

REFFERNCES

Alison. (2024). Skill set definition and importance. Retrieved from [Link]

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Coursera. (2024). Time management in the modern workplace. Retrieved from
[Link]

Denomme, L., McKinney, P., & Shinn, R. (2021). Teamwork and collaboration in organizations.
Business Press.

Foster, J. (2017). Aptitude tests and recruitment strategies. HR Publications.

Kaplan, R. (2023). Adaptability in the workplace. Journal of Organizational Behavior, *15*(3),

45-60. [Link]

Team, G. (2022). Screening techniques in recruitment. Recruitment Today, *8*(2), 22-35.

[Link]

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