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Field Service Mobile App Overview

The document provides an overview of various components related to field service, including a mobile app for technicians to manage repair tickets and inventory. It mentions setting up a dispatch console for admin training and the publication of a Salesforce site as a mobile app. Additionally, it highlights the use of chat support within the Salesforce site.

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Ibrahim Ahmed
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5 views4 pages

Field Service Mobile App Overview

The document provides an overview of various components related to field service, including a mobile app for technicians to manage repair tickets and inventory. It mentions setting up a dispatch console for admin training and the publication of a Salesforce site as a mobile app. Additionally, it highlights the use of chat support within the Salesforce site.

Uploaded by

Ibrahim Ahmed
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Data Model: Overview

Field Service
Mobile App: Overview
Your Technicians can specificy
Your Technicians Can view Your Can launch coin collections, inventory used in repair,
repairing tickets screen flows describe issue
Field Service
Dispatch Console: Overview

I’ll setup dispatch console for Admin and provide training


Salesforce site
Chat support: Overview

] I’ll publish the salesforce


site as a mobile app

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