Formal letter
On a recent holiday you lost a valuable item. Fortunately, you
have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In
your letter:
• Describe the item you lost
• Explain how you lost it.
• Tell the insurance company what you would like them to do.
Dear Sir or Madam,
I am writing in connection with a laptop I lost last weekend which was
under the travel insurance with your company.
That was the ‘HP’ brand laptop which I bought last month with a price
of USD 650.00. It was black colored and with the latest i-7 core
processor technology covering 2 years of warranty.
I have visited Goa to spend my yearly holiday along with my entire
family member. The laptop was stolen from my hotel room where we
were at sea beach. It is to be mentioned here that the room was locked
during that time. After returning I found myself in this unpleasant
situation and contacted to the hotel authority immediately and made a
serious complaint. Moreover, I have made a General Diary to the
nearest police station for the same reason. The copy of the GD is
enclosed here.
Therefore, I request you to properly investigate the matter and arrange
to pay the claimed amount under insurance by a cheque at an early
date so that I can purchase a new one.
Your early action in this regard will be highly appreciated.
Yours faithfully,
John Jolly
Formal Letter
You travelled by plane last week and your suitcase was lost.
You have still heard nothing from the airline company.
Write to the airline and
• explain what happened
• describe your suitcase and tell them what was in it
• find out what they are going to do about it
Dear Sir or Madam,
I am writing to you regarding my suitcase, which was lost on the British
Airways flight from London to New York (BA123) on January 2nd.
When I realized the loss on my arrival in New York I reported it to the
counter staff. The agent promised to give my hotel a call within the
next hour, but unfortunately this did not happen. I have contacted
British Airways numerous times since by phone without being able to
locate the suitcase.
My suitcase is made of dark blue fabric with black handles and a
single. It contains clothing, presents for friends I will visit and
photographic equipment I was planning to use on my trip. I already had
to buy some cloths and toiletry for which I attached the receipt to this
letter expecting you to refund my expenses.
I hope this matter can be resolved very soon as I plan to continue my
trip to California on the 7th of January and will no longer be able to pick
up the suitcase in New York after this date. You can reach me on my
mobile 123456789.
I look forward to your prompt response.
Yours faithfully,
Chuck Berry
You missed an international flight due to a
problem at the airport.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your
flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any
addresses.
Begin your letter as follows:
Dear Sir or Madam,