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Network Troubleshooting & Safe Mode Tips

The document provides a guide on network troubleshooting using Command Prompt commands like 'ping' and 'tracert' to test connectivity and trace packet routes. It also explains how to check network configuration with commands like 'ipconfig /all' and how to boot into Safe Mode using Settings or 'msconfig'. Additionally, it notes that not all applications function in Safe Mode, but Safe Mode with Networking is available for internet access.

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Rutuja Mane
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9 views1 page

Network Troubleshooting & Safe Mode Tips

The document provides a guide on network troubleshooting using Command Prompt commands like 'ping' and 'tracert' to test connectivity and trace packet routes. It also explains how to check network configuration with commands like 'ipconfig /all' and how to boot into Safe Mode using Settings or 'msconfig'. Additionally, it notes that not all applications function in Safe Mode, but Safe Mode with Networking is available for internet access.

Uploaded by

Rutuja Mane
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Network Troubleshooting & Safe Mode Guide

1. Using ping and tracert in Command Prompt

Open Command Prompt:


- Press Win + R, type 'cmd', and press Enter.

Use 'ping':
- Command: ping [hostname or IP address]
Example: ping [Link] or ping [Link]
- 'Reply from' = reachable; 'Request timed out' = unreachable.
- Useful for testing internet and network connectivity.

Use 'tracert':
- Command: tracert [hostname or IP address]
Example: tracert [Link]
- Traces the route taken by packets. Useful to find where the connection fails.

2. How to Check Network Configuration

Use 'ipconfig /all' to view:


- IP address, Subnet Mask, Default Gateway, DNS, and MAC address.
Use 'netstat -r' or 'route print' to view routing table.
Use 'nslookup [Link]' to test DNS resolution.
Use 'getmac' to see MAC addresses of network adapters.

3. How to Boot in Safe Mode and Open Apps

Boot into Safe Mode via Settings:


- Go to Settings > System > Recovery > Advanced Startup > Restart now.
- Then: Troubleshoot > Advanced options > Startup Settings > Restart > Press 4 or 5.

Or use msconfig:
- Press Win + R, type 'msconfig', go to Boot tab, check Safe Boot, and restart.

Open apps in Safe Mode:


- Use Start menu or Win + R, type the app name (e.g., notepad, cmd).
- Not all apps work in Safe Mode. Use Safe Mode with Networking if needed.

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