3/11/2020 320D2 GC Excavator ZBH00001-UP (MACHINE) POWERED BY C4.
4 Engine(SEBP7701 - 18) - Systems & Components
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Product: EXCAVATOR
Model: 320D2 GC EXCAVATOR ZBH11778
Configuration: 320D2 GC Excavator ZBH00001-UP (MACHINE) POWERED BY
C4.4 Engine
Troubleshooting
320D2 and 323D2 Excavators
Media Number -UENR3858-08 Publication Date -01/08/2015 Date Updated -04/01/2018
i06820893
Diagnostic Trouble Codes
SMCS - 7569
The following table lists the diagnostic codes for the Machine Control (MID 39). When a diagnostic code
becomes active, refer to the Troubleshooting section of this manual for a specific troubleshooting procedure.
Each test procedure listed in the diagnostic trouble code table below contains a simplified schematic with only
the relevant components related to that test procedure. Though the schematics are electrically correct, not all the
possible harness connectors are shown. Refer to the latest revision of the electrical schematic to view the entire
circuitry of the machine. The schematic media numbers are listed below.
320D2 (NBH, PFE, ZBH): Electrical Schematic, UENR6928
320D2 (NBF, KBS, MDJ, LCA, SDZ, PBB, RAR, TDN, WBF, YBE): Electrical Schematic, UENR5969
323D2 (PJP, JEG, KCE): Electrical Schematic, UENR3911
323D2 (KBX, XBK, YCR): Electrical Schematic, UENR5970
Component Identifier (CID) and Failure Mode Identifier Information
Table 1
Machine ECM (MID 39)
DTC Description Procedure
17-5 Fuel Shutoff Valve: Current Below Normal Solenoid Valve - Test
17-6 Fuel Shutoff Valve: Current Above Normal Solenoid Valve - Test
41-6 8 Volt DC Supply: Current Above Normal Sensor Supply - Test
Sensor Signal (Analog,
96-4 Fuel Level Sensor: Voltage Below Normal
Passive) - Test
100- Engine Oil Pressure Sensor: Voltage Above Normal Sensor Signal (PWM) -
3 Test
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3/11/2020 320D2 GC Excavator ZBH00001-UP (MACHINE) POWERED BY C4.4 Engine(SEBP7701 - 18) - Systems & Components
100- Sensor Signal (PWM) -
Engine Oil Pressure Sensor: Voltage Below Normal
4 Test
110- Sensor Signal (Analog,
Engine Coolant Temperature Sensor: Voltage Below Normal
4 Passive) - Test
168- Electrical Power Supply -
Electrical System Voltage: Current Below Normal
5 Test
246-
Proprietary CAN Data Link: Abnormal Update Rate CAN Data Link - Test
9
246-
Proprietary CAN Data Link: Received Network Data Error CAN Data Link - Test
19
247-
SAE J1939 Data Link: Abnormal Update Rate CAN Data Link - Test
9
247-
SAE J1939 Data Link: Received Network Data Error CAN Data Link - Test
19
262-
5 Volt Sensor DC Power Supply: Current Above Normal Sensor Supply - Test
6
271-
Action Alarm: Voltage Above Normal Alarm - Test
3
271-
Action Alarm: Current Below Normal Alarm - Test
5
271-
Action alarm: Current Above Normal Alarm - Test
6
287- Window Wiper Delay -
Low Current Digital Output #7: Voltage Above Normal
3 Test
287- Window Wiper Delay -
Low Current Digital Output #7: Current Above Normal
6 Test
288- Window Wiper Delay -
Low Current Digital Output #8: Voltage Above Normal
3 Test
288- Window Wiper Delay -
Low Current Digital Output #8: Current Above Normal
6 Test
374-
Swing Brake Solenoid: Voltage Above Normal Solenoid Valve - Test
3
374-
Swing Brake Solenoid: Current Below Normal Solenoid Valve - Test
5
374-
Swing Brake Solenoid: Current Above Normal Solenoid Valve - Test
6
376- Travel Alarm: Voltage Above Normal
Alarm - Test
3
376- Travel Alarm: Current Below Normal Alarm - Test
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3/11/2020 320D2 GC Excavator ZBH00001-UP (MACHINE) POWERED BY C4.4 Engine(SEBP7701 - 18) - Systems & Components
376-
Travel Alarm: Current Above Normal Alarm - Test
6
444-
Starter Motor Relay: Current Above Normal Relay - Test
6
460- Sensor Signal (PWM) -
Fuel Pressure Sensor: Voltage Above Normal
3 Test
460- Sensor Signal (PWM) -
Fuel Pressure Sensor: Voltage Below Normal
4 Test
581-
Power Shift Solenoid: Voltage Above Normal Solenoid Valve - Test
3
581-
Power Shift Solenoid: Current Below Normal Solenoid Valve - Test
5
581-
Power Shift Solenoid: Current Above Normal Solenoid Valve - Test
6
590-
Engine Control Module: Abnormal Update CAN Data Link - Test
9
598-
Travel Speed Solenoid: Voltage Above Normal Solenoid Valve - Test
3
598-
Travel Speed Solenoid: Current Below Normal Solenoid Valve - Test
5
598-
Travel Speed Solenoid: Current Above Normal Solenoid Valve - Test
6
600- Sensor Signal (Analog,
Hydraulic Oil Temperature Sensor: Voltage Below Normal
4 Passive) - Test
735-
Heavy Lift Solenoid: Voltage Above Normal Solenoid Valve - Test
3
735-
Heavy Lift Solenoid: Current Below Normal Solenoid Valve - Test
5
735-
Heavy Lift Solenoid: Current Above Normal Solenoid Valve - Test
6
781-
Lighting Relay: Voltage Above Normal Relay - Test
3
781-
Lighting Relay: Current Above Normal Relay - Test
6
1160-
Hydraulic Lock Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1160-
Hydraulic Lock Solenoid: Current Below Normal Solenoid Valve - Test
5
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3/11/2020 320D2 GC Excavator ZBH00001-UP (MACHINE) POWERED BY C4.4 Engine(SEBP7701 - 18) - Systems & Components
1160- Hydraulic Lock Solenoid: Current Above Normal Solenoid Valve - Test
6
1525-
Straight Travel Solenoid: Current Below Normal Solenoid Valve - Test
5
1525-
Straight Travel Solenoid: Current Above Normal Solenoid Valve - Test
6
1530-
Quick Coupler Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1530-
Quick Coupler Solenoid: Current Below Normal Solenoid Valve - Test
5
1530- Quick Coupler Solenoid: Current Above Normal
Solenoid Valve - Test
6
1590-
Main Pump Flow Limitation Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1590-
Main Pump Flow Limitation Pressure Solenoid: Current Below Normal Solenoid Valve - Test
5
1590-
Main Pump Flow Limitation Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
1593-
Attachment Valve #1 Extend Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1593-
Attachment Valve #1 Extend Pressure Solenoid: Current Below Normal Solenoid Valve - Test
5
1593-
Attachment Valve #1 Extend Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
1594-
Attachment Valve #2 Extend Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1594-
Attachment Valve #2 Extend Pressure Solenoid: Current Below Normal Solenoid Valve - Test
5
1594-
Attachment Valve #2 Extend Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
1595-
Attachment Valve #3 Extend Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1595-
Attachment Valve #3 Extend Pressure Solenoid: Current Below Normal Solenoid Valve - Test
5
1595-
Attachment Valve #3 Extend Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
1596-
Attachment Valve #1 Retract Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1596- Attachment Valve #1 Retract Pressure Solenoid: Current Below Normal Solenoid Valve - Test
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3/11/2020 320D2 GC Excavator ZBH00001-UP (MACHINE) POWERED BY C4.4 Engine(SEBP7701 - 18) - Systems & Components
1596-
Attachment Valve #1 Retract Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
1597-
Attachment Valve #2 Retract Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1597-
Attachment Valve #2 Retract Pressure Solenoid: Current Below Normal Solenoid Valve - Test
5
1597-
Attachment Valve #2 Retract Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
1598-
Attachment Valve #3 Retract Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1598-
Attachment Valve #3 Retract Pressure Solenoid: Current Below Normal Solenoid Valve - Test
5
1598-
Attachment Valve #3 Retract Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
1657- Sensor Signal (PWM) -
Left Joystick Thumbwheel: Voltage Above Normal
3 Test
1657- Sensor Signal (PWM) -
Left Joystick Thumbwheel: Voltage Below Normal
4 Test
1657- Left Joystick Thumbwheel: Abnormal Frequency, Pulse Width, or Sensor Signal (PWM) -
8 Period Test
1658- Sensor Signal (PWM) -
Right Joystick Thumbwheel: Voltage Above Normal
3 Test
1658- Sensor Signal (PWM) -
Right Joystick Thumbwheel: Voltage Below Normal
4 Test
1658- Right Joystick Thumbwheel: Abnormal Frequency, Pulse Width, or Sensor Signal (PWM) -
8 Period Test
1665-
Variable Relief Valve #1 Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1665-
Variable Relief Valve #1 Pressure Solenoid: Current Below Normal Solenoid Valve - Test
5
1665-
Variable Relief Valve #1 Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
1666-
Variable Relief Valve #2 Pressure Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1666-
Variable Relief Valve #2 Pressure Solenoid: Current Below Normal Solenoid Valve - Test
5
1666-
Variable Relief Valve #2 Pressure Solenoid: Current Above Normal Solenoid Valve - Test
6
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3/11/2020 320D2 GC Excavator ZBH00001-UP (MACHINE) POWERED BY C4.4 Engine(SEBP7701 - 18) - Systems & Components
1931- Auxiliary Circuit Flow Combining Solenoid: Voltage Above Normal Solenoid Valve - Test
3
1931-
Auxiliary Circuit Flow Combining Solenoid: Current Below Normal Solenoid Valve - Test
5
1931-
Auxiliary Circuit Flow Combining Solenoid: Current Above Normal Solenoid Valve - Test
6
1939- Auxiliary Hydraulic Boost Flow Supply Solenoid: Voltage Above
Solenoid Valve - Test
3 Normal
1939- Auxiliary Hydraulic Boost Flow Supply Solenoid: Current Below
Solenoid Valve - Test
5 Normal
1939- Auxiliary Hydraulic Boost Flow Supply Solenoid: Current Above
Solenoid Valve - Test
6 Normal
1960-
Ignition Key Reader: Abnormal Update Rate CAN Data Link - Test
9
2246-
Glow Plug Start Aid Relay: Current Below Normal Relay - Test
5
2246-
Glow Plug Start Aid Relay: Current Above Normal Relay - Test
6
2265- Sensor Signal (PWM) -
Hydraulic Pump #1 Outlet Pressure Sensor: Voltage Above Normal
3 Test
2265- Sensor Signal (PWM) -
Hydraulic Pump #1 Outlet Pressure Sensor: Voltage Below Normal
4 Test
2265- Hydraulic Pump #1 Outlet Pressure Sensor: Abnormal Frequency, Pulse Sensor Signal (PWM) -
8 Width, or Period Test
2266- Sensor Signal (PWM) -
Hydraulic Pump #2 Outlet Pressure Sensor: Voltage Above Normal
3 Test
2266- Sensor Signal (PWM) -
Hydraulic Pump #2 Outlet Pressure Sensor: Voltage Below Normal
4 Test
2266- Hydraulic Pump #2 Outlet Pressure Sensor: Abnormal Frequency, Pulse Sensor Signal (PWM) -
8 Width, or Period Test
2275-
Hammer Return To Tank Solenoid: Voltage Above Normal Solenoid Valve - Test
3
2275-
Hammer Return To Tank Solenoid: Current Above Normal Solenoid Valve - Test
6
2300-
Switch Panel: Abnormal Update Rate CAN Data Link - Test
9
2695-
Crane Operation Mode Light: Voltage Above Normal Relay - Test
3
2695- Crane Operation Mode Light: Current Above Normal Relay - Test
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3/11/2020 320D2 GC Excavator ZBH00001-UP (MACHINE) POWERED BY C4.4 Engine(SEBP7701 - 18) - Systems & Components
2912-
Front Wiper Speed Control Relay: Voltage Above Normal Relay - Test
3
2912-
Front Wiper Speed Control Relay: Current Above Normal Relay - Test
6
2913-
Window Washer Switch: Voltage Above Normal Switch Circuits - Test
3
2913-
Window Washer Switch: Current Above Normal Switch Circuits - Test
6
3528- Sensor Signal (PWM) -
Barometric Pressure Sensor: Voltage Above Normal
3 Test
3528- Sensor Signal (PWM) -
Barometric Pressure Sensor: Voltage Below Normal
4 Test
3573- Pump #1 Negative Flow Control Pressure Reducer Sensor: Voltage Sensor Signal (PWM) -
3 Above Normal Test
3573- Pump #1 Negative Flow Control Pressure Reducer Sensor: Voltage Sensor Signal (PWM) -
4 Below Normal Test
3573- Pump #1 Negative Flow Control Pressure Reducer Sensor: Abnormal Sensor Signal (PWM) -
8 frequency, pulse width, or period Test
3574- Pump #2 Negative Flow Control Pressure Reducer Sensor: Voltage Sensor Signal (PWM) -
3 Above Normal Test
3574- Pump #2 Negative Flow Control Pressure Reducer Sensor: Voltage Sensor Signal (PWM) -
4 Below Normal Test
3574- Pump #2 Negative Flow Control Pressure Reducer Sensor: Abnormal Sensor Signal (PWM) -
8 frequency, pulse width, or period Test
3634-
Boom Light Relay: Voltage Above Normal Relay - Test
3
3634-
Boom Light Relay: Current Above Normal Relay - Test
6
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