1. Explain the methods of Communication.
Ans. Methods of communication can be categorised as follows:
Verbal Communication: This is a method of communication that involves direct interaction
and instant response. It can either be in the form of oral or written communication. It
requires a language in order to interpret ideas, views, and emotions.
Non-Verbal Communication: This is a method of communication that entails sending and
receiving messages through any of the human senses, without using language. Some forms
of non-verbal communication include gestures, body language, facial expressions, eye
contact, and posture. It is said that non-verbal communication comprises approximately
two-thirds of all communication among people and groups.
Visual Communication: Conveying ideas visually, in the form of images or pictures, are
called Visual Communication. It involves transmission and interpretation of information
through visual resources that can be read or viewed. Images, drawings, signs, graphics,
typography, etc., are some modes of visual communication.
2. Explain 7C's of Communication.
Ans. The 7C's are basic rules for efficient communication, as described below.
Concise: One should stick to the point and keep it short. The human brain gets bored of long
and repetitive information. If the message is concise, it grabs and holds the audience's
attention.
Concrete: The meaning of the message should be precise and firm so that audience
understands easily what the message wants to convey.
Correct: The communication should be error-free. One should always convey correct
information without misleading the audience.
Clarity: While communicating, one must be clear about the goal of the message and the
purpose of Communicating with the audience.
Coherent: All points of the message should connect to each other and should remain
relevant to the main topic.
Complete: The message should be complete and should include all the relevant information.
Courteous: The communication should be honest, respectful, and friendly.
3. Why is Feedback important?
Ans. Feedback is the backbone of the entire process of communication. It is important because;
It shows that the receiver is interactive.
It sustains the communication process.
It is a barometer for measuring the effectiveness of communication.
Positive feedback motivates an individual to do the task even better.
Negative feedback helps to improve the task and enhance the performance.
4. Explain the types of barrier in Communication.
Ans. The process of communication has multiple barriers. They are as follows:
Physical Barrier: This type of barrier refers to the interference to effective communication occurring
in the environment. It can be the distance between people, a noisy source near a telephone, poor
lighting, bad health ,and other such factors.
Psychological Barrier: This type of barrier in communication distracts the communicator or prevents
them from paying attention to the message. Shrillness of voice, anxiety, mental fatigue, and pre-
conceived notions are some examples of psychological barriers to effective communication.
Linguistic and Cultural Barriers: A language is the expression of the thoughts and experiences of
people in terms of their cultural environment. Each major region has its own language and culture.
Lack of knowledge about the local language and culture can become a limiting factor to effective
communication.
Mechanical Barrier: This type of barrier is created by the channel or medium itself. Disturbances and
interferences in the channel can prevent the flow of some of the elements of the message from
reaching their destination smoothly.
5. List the measures to overcome barrier in Communication.
Ans. The following measures are taken to overcome barriers in communication:
Eliminating the differences in perception by understanding the mentality of the receiver
before presenting views on a topic.
Use of simple and clear words to help communicate efficiently.
Identifying the source of noise and reducing it, or if possible, eliminating it.
Listening attentively to avoid misunderstandings.
Proper selection of media to ensure that the message caters to the target audience.
6. Write short notes on:
i. Communication
ii. Feedback
iii. Decoding Message
Ans. i. Communication: It refers to the act of transferring information from one place, person, or
group to another by speaking, writing, or using other mediums. Every communication process
involves (at least) a sender, a message, and a recipient.
ii. Decoding Message: Converting an encoded message into an understandable form, i.e., the
message is converted from 0's and 1's (binary form) to a language that humans can understand.
iii. Feedback: Feedback is the response of the receiver after perceiving the message. It enables the
sender to evaluate the effectiveness of the message. It is like a backbone to the entire process of
communication.
7. Identify the types of sentences:
i. Take the next exit on your right. ii. The coffee shop is not open on Sundays.
iii. Wait for me! iv. Get out of my way!
v. Arun works Monday to Friday from 10 a.m. to 6 p.m.
Ans. i. Imperative sentence ii. Declarative sentence
iii. Exclamatory sentence iv. Imperative Sentence v. Declarative sentence
8. What is Noun Phrase? Give some examples.
Ans. A noun phrase is a group of words that work together to name and describe a person, place,
thing, or idea. When we look at the structure of writing, we treat a noun phrase the same way we
treat a common noun. Examples:
I enjoy playing tennis.
Did you enjoy reading this book?
He hopes to win the first prize.
He refused to answer the question.
9. What is a sentence? Explain the types of Sentences.
Ans. Sentence: A sentence is a group of words giving a complete thought. A sentence must contain a
subject and a verb. There are mainly four types of sentences.
Types of sentences: There are four types of sentences in English:
i. Declarative Sentence: A declarative sentence states a fact and ends with a full stop. For example, I
love my mother.
ii. Imperative Sentence: An imperative sentence is a command, a polite request or an advice. It ends
with an exclamation mark or a full stop. For example, Bring me a glass of water.
iii. Interrogative Sentence: An interrogative sentence asks a question and ends with a question
mark. For example, Are you ready to go?
iv. Exclamatory Sentence: An exclamatory sentence expresses excitement or emotion. It ends with
an exclamation mark. For example, Wow! This is a brilliant idea!
10. How many elements are there in a paragraph?
Ans. There are many elements of a paragraph which are given below:
Unity: Unity in a paragraph begins with the topic sentence. Every paragraph has one single,
controlling idea that is expressed in its topic sentence which is typically the first sentence of
the paragraph.
Order: Order refers to the way you organise your supporting sentences. Whether you
choose chronological order, order of importance or another logical presentation of details, a
solid paragraph always has a definite organisation.
Coherence: Coherence is the quality that makes your writing understandable. Sentences
within a paragraph need to connect to each other and work together as a whole.
Completeness: Completeness means a paragraph is well developed. If all sentences clearly
and sufficiently support the main idea, then your paragraph is complete.