2025 E-Commerce Question Paper Overview
2025 E-Commerce Question Paper Overview
Porter's Value Chain Model enhances supply chain efficiency by optimizing activities like inbound logistics, operations, and outbound logistics specific to E-commerce. Technology integrates these activities to improve procurement, reduce costs, and increase value delivery to customers through faster and more reliable service .
E-commerce specifically refers to the buying and selling of goods and services online, whereas E-business encompasses all business functions conducted electronically, including customer service, data management, and internal processes. E-business has a broader scope, integrating dynamic elements like CRM and ERP systems .
A VPN is critical for secure communication within an organization's intranet as it encrypts data and masks IP addresses, protecting sensitive information from unauthorized access. It also extends secure network access to remote users, ensuring consistent and secure internal communication .
The Internet is a global network accessible to anyone with proper credentials, supporting processes like marketing and sales through wide-reaching communication. An Intranet, in contrast, is a restricted network used within organizations to streamline internal communications and processes, enhancing workflow efficiency .
E-commerce security threats include data breaches, phishing attacks, and malware infections that compromise sensitive information. Mitigation strategies involve using encryption, implementing secure login protocols, and conducting regular security audits. Organizations often use SSL certificates and deploy firewalls to protect data transmission and storage .
XML facilitates data exchange by providing a flexible format for encoding documents that maintains both content and structure. This is crucial in E-commerce for tasks like product catalogs and order transactions because it supports diverse platforms and application integration, thus enhancing compatibility and efficiency .
A trade cycle in E-commerce includes several stages: pre-sales (search and negotiation), execution (order and delivery), settlement (payment processing), and after-sales (support and feedback). Each stage involves various components like EDI for transaction processing and electronic payment systems for settlements .
B2B (Business-to-Business) involves transactions between businesses, such as a manufacturer selling to a wholesaler. Its focus is on volume and efficiency. B2C (Business-to-Consumer) is a model where businesses sell directly to consumers, focusing on user experience and marketing. C2C (Consumer-to-Consumer) involves direct transactions between consumers, typically facilitated by a third-party platform like an auction website .
Cryptography secures electronic transactions by encrypting data to protect it from unauthorized access during transmission. It ensures confidentiality, integrity, and authenticity of e-commerce transactions through protocols like SSL/TLS. Its role is crucial in securing personal and financial information against cyber threats .
Digital signatures ensure authenticity by providing a unique encrypted attribute that verifies the document author. They ensure integrity by creating a hash of the document, which is encrypted and verified by the recipient to ensure the document hasn't been altered. This process combats tampering and impersonation risks .