Chapter 13:
1. Discuss the pros and cons of using online booking platforms vs. travel agents for business
trips.
Travel agencies offer travel advice and all travel arrangements for their clients, as well as
provide an itinerary. This saves time and offers personalized service that suits your needs.
However, travel agencies often offer limited choices and they are more expensive. Booking
online can be a more affordable alternative to travel agencies. Not only is online booking
website usually available for reservations at any times, they also provide more discounts
compared to traditional travel agencies. On the flipside, using online booking platforms
require personal trip planning, which can be time-consuming. Digital literacy is also needed
in terms of online reservation.
2. How do you handle changes to travel plans during domestic trips?
Unexpected changes can happen all the time during domestic trips. During an occurrence of a
sudden change, it is essential to remain calm and communicate with your tour operator first.
They will have the experience and resources to handle the situation. Moreover, we should also
be prepared and informed. Preparing backup plans and informing yourself about your travel
insurance, health concerns, emergency contacts, etc.
3. Why is researching business customs important for international travel?
Business practices can differ greatly from country to country. Before an executive takes a
business trip abroad, the business practices of that country need to be carefully studied. A
basic understanding of the culture of the people in the country where the executive is
traveling will help you make appropriate travel arrangements. This knowledge can also be
helpful as you work with people from diverse backgrounds.
4. How do you deal with emergencies or unexpected situations while traveling for business?
Firstly, it is essential to prepared backup plans before travelling, making sure that you have
important insurance and other necessary documents beforehand. Moreover, you can create a
list of emergency contacts just in case. Secondly, if an unexpected situation happens during your
trip, you should remain calm and seek for help from others, for example your travel agencies,
the authorities, etc.
Chapter 15:
1. What are some key things to research about a company before applying for a job?
Since many organizations have websites, the best place to start is probably the company’s
website. Review everything on the site, paying particular attention to the organization’s
mission and vision statement and the products and services offered by the organization.
Other suggestions for finding information about the organization include the following: Read
periodicals or websites that profile organizations in the United States. Ask friends, relatives,
and acquaintances what they know about the organization. Obtain an annual report of the
company. Large companies often have the reports posted on their websites. Consult your
local chamber of commerce. Ask your college placement office for information
2. Should your resume always be a one-size-fits-all document, or should you customize it for
different jobs? Why or why not?
Your resume should be customized to fit with the requirements from the employer
according to the job positions. By focusing on relevant certifications and work experience,
the employer can have a better first impression on your job applicant. Using a one-sized fit
all document can give off the impression that you are applying for multiple jobs regardless of
their requirement, and this can be seen as laziness.
3. How can you prepare for a job interview?
You may wish to prepare an employment portfolio to take with you to interviews. A portfolio
is a compilation of samples of your work and other career-related information. Feeling
nervous before an interview is natural. However, you want to control your nervousness. It is
important to view each interview as a learning experience.
4. Can you discuss the importance of networking and building relationships for career
progression?
Networking is making contacts with people who may help you in an activity, such as your job
search or career growth. Most of us already have an extensive social network including our
relatives, friends, and others. As you begin looking for a job, you will want to develop a job-
related network. As you develop networking, you will have the ability for growth opportunities,
and advancements despite the career path you follow.