MPSC Management Syllabus

Paper‐ I (subject code 1035)

Managerial Function and Process: Concept and foundations of management,

Evolution of Management Thoughts; Managerial Functions— Planning,
Organizing, Controlling; Decision-making; Role of Manager, Managerial skills;
Entrepreneurship; Management of innovation; Managing in a global
environment, Flexible Systems Management; Social responsibility and
managerial ethics; Process and customer orientation; Managerial processes
on direct and indirect value chain. Government strives to have a workforce
which reflects gender balance and women candidates are encouraged to
apply.

Organisational Behavior and Design: Conceptual model of organization

behavior; The individual processes—personality, values and attitude,
perception, motivation, learning and reinforcement, work stress and stress
management; The dynamics of Organization behaviour—power and politics,
conflict and negotiation, leadership process and styles, communication; The
Organizational Processes—decision-making, job design; Classical,
Neoclassical and Contingency approaches to organizational design;
Organizational theory and design—Organizational culture, managing cultural
diversity, learning Organization; Organizational change and development;
Knowledge Based Enterprise—systems and processes; Networked and virtual
organizations.

Human Resource Management: HR challenges; HRM functions; The future

challenges of HRM; Strategic Management of human resources; Human
resource planning; Job analysis; Job evaluation, Recruitment and selection;
Training and development; Promotion and transfer; Performance
management; Compensation management and benefits; Employee morale
and productivity; Management of Organizational climate and Industrial
relations; Human resources accounting and audit; Human resource
information system; International human resource management.

Accounting for Managers: Financial accounting—concept, importance and

scope, generally accepted accounting principles, preparation of financial
statements with special reference to analysis of a balance sheet and
measurement of business income, inventory valuation and depreciation,
financial statement analysis, fund flow analysis, the statement of cash flows;
Management accounting concept, need, importance and scope; Cost
accounting—records and processes, cost ledger and control accounts,
reconciliation and integration between financial and cost accounts; Overhead
cost and control, Job and process costing, Budget and budgetary control,
Performance budgeting, Zero-base budgeting, relevant costing and costing
for decision-making, standard costing and variance analysis, marginal
costing and absorption costing.

Financial Management: Goal of Finance Function. Concepts of value and

return. Valuation of bonds and Shares; Management of working capital :
Estimation and Financing; Management of cash, receivables, inventory and
current liabilities; Cost of capital ; Capital budgeting; Financial and operating
leverage; Design of capital structure: theories and practices; Shareholder
value creation: dividend policy, corporate financial policy, and strategy,
management of corporate distress and restructuring strategy; Capital and
money markets: institutions and instruments; Leasing hire purchase and
venture capital; Regulation of capital market; Risk and return: portfolio
theory; CAPM; APT; Financial derivatives: option, futures, swap; Recent
reforms in the financial sector.

Marketing Management: Concept, evolution, and scope; Marketing strategy

formulation and components of the marketing plan; Segmenting and
targeting the market; Positioning and differentiating the market offering;
Analyzing competition; Analyzing consumer markets; Industrial buyer
behavior; Market research; Product strategy; Pricing strategies; Designing
and managing Marketing channels; Integrated marketing communications;
Building customer satisfaction, Value, and retention; Services and non-profit
marketing; Ethics in marketing; Consumer protection; Internet marketing;
Retail management; Customer relationship management; Concept of holistic
marketing.

Paper‐II (subject code 1036)

Quantitative Techniques in Decision‐making: Descriptive statistics—tabular,

graphical, and numerical methods, introduction to probability, discrete and
continuous probability distributions, inferential statistics-sampling
distributions, central limit theorem, hypothesis testing for differences
between means and proportions, inference about population variances,
Chisquare and ANOVA, simple correlation and regression, time series and
forecasting, decision theory, index numbers; Linear programming—problem
formulation, simplex method and graphical solution, sensitivity analysis.

Production and Operations Management: Fundamentals of operations

management; Organizing for production; Aggregate production planning,
capacity planning, plant design: process planning, plant size and scale of
operations, Management of facilities; Line balancing; Equipment replacement
and maintenance; Production control; Supply, chain management—vendor
evaluation and audit; Quality management; Statistical process control, Six
Sigma; Flexibility and agility in manufacturing systems; World class
manufacturing; Project management concepts, R&D management,
Management of service operations; Role and importance of materials
management, value analysis, make or buy decision; Inventory control, MRP;
Waste management.

Management Information System: Conceptual foundations of information

systems; Information theory; Information resource management; Types of
Information Systems; Systems Development—Overview of Systems and
Design; System Development management life-cycle, Designing online and
distributed environments; Implementation and control of the project; Trends
in information technology; Managing data resources—Organising data. DSS
and RDBMS; Enterprise Resource Planning (ERP), Expert systems, e-Business
architecture, eGovernance; Information systems planning, Flexibility in
information systems; User involvement; Evaluation of information systems.

Government Business Interface: State participation in business, Interaction

between Government, Business, and different Chambers of Commerce and
Industry in India; Government’s policy with regard to Small Scale Industries;
Government clearances for establishing a new enterprise; Public Distribution
System; Government control over price and distribution; Consumer
Protection Act (CPA) and The Role of Voluntary Organizations in protecting
consumers’ rights; New Industrial Policy of the Government: liberalization,
deregulation, and privatization; Indian planning system; Government policy
concerning development of Backward areas/regions; The Responsibilities of
the business as well as the Government to protect the environment;
Corporate Governance; Cyber Laws.

Strategic Cost Management: Business policy as a field of study; Nature and

scope of strategic management, Strategic intent, vision, objectives, and
policies; Process of strategic planning and implementation; Environmental
analysis and internal analysis; SWOT analysis; Tools and techniques for
strategic analysis—Impact matrix: The experience curve, BCG matrix, GEC
mode, Industry analysis, Concept of the value chain; Strategic profile of a
firm; Framework for analyzing competition; Competitive advantage of a firm;
Generic competitive strategies; Growth strategies—expansion, integration,
and diversification; Concept of core competence, Strategic flexibility;
Reinventing strategy; Strategy and structure; chief Executive and Board;
turnaround management; Management of strategic change; Strategic
alliances, Mergers, and Acquisitions; Strategy and corporate evolution in the
Indian context.

International Business: International Business Environment: Changing

composition of trade in goods and services; India’s Foreign Trade: Policy and
trends; Financing of International trade; Regional Economic Cooperation;
FTAs; Internationalisation of service firms; International production;
Operation Management in International companies; International Taxation;
Global competitiveness and technological developments; Global E-Business;
Designing global organizational structure and control; Multicultural
management; Global business strategy; Global marketing strategies; Export
Management; Export-Import procedures; Joint Ventures; Foreign Investment:
Foreign direct investment and foreign portfolio investment; Cross-border
Mergers and Acquisitions; Foreign Exchange Risk Exposure Management;
World Financial Markets and International Banking; External Debt
Management; Country Risk Analysis.

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