SelfServ 27 ATM Service Manual Section 14: Special Procedures
SelfServ 27 Module Removal 1
SelfServ 27 Module Removal
ACCESS TO FASCIA ITEMS
1. Open the topbox rear door. (Remove the door if access is restricted)
2. Disengage the module tray latch and fully extend the module tray.
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KEYPAD
1. Remove the two screws securing the keypad assembly, then lever the tangs on the
bracket off the clips to allow the assembly to be removed.
2. Disconnect the keypad DC and USB cables. Remove the four screws securing the
keypad to the bracket.
3. When replacing the keypad assembly, make sure the bracket is correctly snapped
into place on the clips on the fascia before replacing the screws.
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KEYPAD MEI
1. Unclip the MEI and disconnect the harness.
MCRW MEI/FASCIA INSERT/DECAL INSERT
1. Remove the two screws securing the MCRW MEI bracket.
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2. Remove and replace the required part:
a MCRW MEI: Remove the MEI from the bracket and disconnect the harness.
b MCRW decal holder: Slide the decal holder out of the fascia.
c MCRW fascia insert: Remove the four screws securing the insert.
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3. When the required part has been replaced, re‐secure the MCRW MEI bracket
assembly with the two screws. Note that there is a choice of 4 screw holes in case of
thread wear.
RECEIPT FASCIA INSERT & MEI
1. Remove the four screws securing the receipt fascia insert.
2. Remove the insert and then either replace the whole assembly, the inner or outer
parts of the insert or unclip and disconnect the MEI on the fascia.
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MIDI MISCELLANEOUS INTERFACE
1. Loosen the screw securing the Midi Miscellaneous Interface (Midi Misc. I/F.) to the
fascia. Then slide the Midi Misc. I/F to the right and remove it.
2. Disconnect the harnesses. Then remove and retain the four screws securing the Midi
Misc. I/F. to the bracket. Re‐fit the bracket to the replacement Midi Misc. I/F.
PC CORE
1. Disconnect the LVDS and LVDS Power connections from the rear of the display.
Detach the cables from any strain relief and anchor point on the rear of the display.
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2. Disconnect the Audio Jack Socket from the front of the core. Note the position and
disconnect all the USB cables from the front of the Core.
3. Remove the USB cables from their strain relief clips on the front of the core.
4. Unscrew and disconnect the DVI cable from the front of the core.
5. Disconnect the LAN cable from the front of the core.
6. Disconnect the DC cable from the underneath the core.
7. Remove the cables bundles from the cable management clips under the core.
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8. Remove and retain the M4 shipping screw from the core top bracket.
9. Partially remove the other M4 screw in the core top bracket (keyhole slot).
10. Unhook the screw from the top bracket, lower the front of the core to clear, then
disengage from the two rear locating brackets.
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11. Refer to the Mini PC Core service chapter for instructions on how to remove the FRUs
within the PC core.
PSU
1. Turn the PSU switch to the off position (0).
2. Disconnect all of the AC and DC cables from the rear of the PSU.
3. Partially remove the two M4 nuts from the PSU.
4. Remove the PSU.
SHUTTER
Note: If access to inside the safe is available, then rack out the cash dispenser for better
access to the shutter.
1. Remove the cowl M6 screw from the top of the safe.
2. Remove the cowl and remove the harnessing from the cable management clips.
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3. Remove the Card Reader MEI assembly. (see ‘MCRW Fascia Insert and MEI’
instructions).
4. Disconnect the shutter I2C and DC cables from the shutter.
5. Remove and retain the three M4 screws securing the shutter.
Note: Older versions of the shutter assemblies have open slots and the screws need only
be partially removed.
6. Remove the shutter from the fascia.
Fitting is the reverse except leave the shutter screws loose. Run diagnostics to establish
the shutter blade home position before fully tightening the shutter screws to the fascia.
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CCTV CAMERA
1. Disconnect the cables from the camera.
2. Partially remove the two M4 screws from the CCTV camera mounting bracket.
3. Remove the camera and mounting bracket from the fascia.
FASCIA
From the rear of the unit:
1. Disconnect the LVDS (USB, Power and Comms) cables from the rear of the display.
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2. Remove the cables from the clips on the rear of the display.
3. Disconnect the Audio Jack Socket from the front of the core.
4. Disconnect the Midi Misc I/F USB from the front of the core (USB port 2).
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5. Remove the Audio and Midi Misc I/F USB from the cable management clips
underneath the core.
6. Disconnect the Cash Dispenser MEI.
7. Remove the Keypad (See ‘Keypad Removal’ instructions)
8. Remove the CCTV, CCR and Biometric devices.
9. Disconnect the SPS cables from the device, if installed.
10. Disconnect the RIO and Alarms to Midi Misc I/F cables, if installed.
11. Disconnect the Autosupervisor cables from the switch.
12. Disconnect the Display Air Duct Tube from the airflow cover.
13. Check harnessing is not tied in to prevent fascia removal.
14. Remove the six M4 nuts from the rear of the fascia. Three down the left‐hand side
and three down the right‐hand side.
15. Partially remove the M4 screw from the fascia retaining bracket.
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16. Turn the retaining bracket 180 degrees to allow fascia removal.
From the front of the unit:
17. Use the keypad aperture and the top edge of the fascia as hand holds and pull the
fascia carefully outwards and clear of the unit. Take care not to snag any harnessing.
18. Place the fascia on a clean flat surface.
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DISPLAY
1. Disconnect the three harness connectors (USB, power and signal) on the display.
2. If the ATM is fitted with a touchscreen, carefully open the Zero Insertion Force
connector (ZIF) retaining the ribbon cable connectors on the touchscreen controllers:
two cables at the top and one on the right‐hand side of the display.
Tip: Use a small flat head screwdriver to gently prise open the connector.
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3. Loosen the four screws (two each side) securing the display to the fascia. Then lift the
display off the screws and slide it out from behind the top‐box.
Note: on early units, the screws may have to be removed completely, not just
loosened.
4. Loosen the screws securing the touchscreen controllers in the keyhole slots. Then lift
the controller assemblies off the display. Retain the controllers and their covers and
harnesses, to be fitted to the replacement display.
Note: When re‐fitting the ribbon connectors make sure that the white stripes on the
ribbon cables are level and only just visible once the white retaining clamps have
been pushed back into place. The right‐hand ribbon is particularly difficult to re‐
connect, so to make access easier, try removing the controller from the display and
bending open the cover.
TOUCHSCREEN
1. Remove the fascia and place on a clean flat surface. (See ‘Fascia Removal’
instructions).
2. Remove the display assembly from the fascia. (See ‘Display Removal’ instructions)
Note: Take care not to leave finger prints or debris on the display and or filter surfaces.
3. Remove the two pan head plastite screws from the airflow cover.
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4. Remove airflow cover moulding.
5. Partially remove the two pan head plastite screws from the top corners of the fascia.
6. Remove the eight pan head plastite screws from the top and sides of the fascia.
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7. Remove the six M4 screws from the insides of the fascia brace.
8. Disengage the bezel tabs and screws from the locating slots. Separate the
touchscreen bezel from the shelf by first sliding up and then out.
9. Follow the reverse of these instructions to fit the new touchscreen.
Note 1: When replacing the touchscreen take care to feed the ribbon cables through
the holes in the fascia without trapping or folding them.
Note 2: Make sure there is no gap between the refitted touchscreen and the lower
fascia. Apply pressure to all edges to ensure a tight fit.
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Note 3: When re‐fitting the ribbon connectors make sure that the white stripes on
the ribbon cables are level and only just visible once the white retaining clamps have
been pushed back into place. The right‐hand ribbon is particularly difficult to re‐
connect, so to make access easier, try removing the controller from the display and
bending open the cover.
FDK BEZEL
1. Remove the fascia and place on a clean flat surface. (See ‘Fascia Removal’
instructions).
2. Remove the display assembly from the fascia. (See ‘Display Removal’ instructions)
3. Remove the two pan head plastite screws and the airflow cover.
4. Partially remove the four pan head plastite screws (keyholes slots) from the left and
right hand side of the mounting plate.
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5. Partially remove the three pan head plastite screws (keyholes slots) from along the
top of the mounting plate.
6. Remove the pan head plastite screw from along the top of the mounting plate (below
the speaker).
7. Remove the three M4 screws from along the left‐hand side of the mounting plate
edge.
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8. Remove the three M4 screws from along the right‐hand side of the mounting plate
edge.
9. Remove the display mounting bracket.
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10. Remove the FDK bezel.
11. Place the bezel on a clean flat surface.
12. You can now replace the screen or gain access to the FDK assemblies.
FASCIA SHELF
1. Remove the Fascia from the unit. (see ‘Fascia Removal’ instructions).
2. Remove the Receipt Printer Interface moulding and MEI. (see ‘Receipt Fascia Insert
and MEI’ instructions).
3. Remove the Card Reader Interface moulding and MEI. (see ‘MCRW Fascia Insert and
MEI’ instructions).
4. Remove the Cash Camera device if fitted.
5. Remove the Bar‐code reader device if fitted.
6. Remove the Contactless Card Reader module if fitted.
7. Remove the three pan head plastite screws from the top, the five pan head plastite
screws from the bottom and the four pan head plastite screws from the sides.
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8. Remove the airflow cover moulding.
9. Remove the shelf from the fascia assembly.
CASH DISPENSER
Please refer to the FRU removal section of S2 Dispenser chapter in the Dispense section
of this manual.
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