HUMAN COMPUTER INTERACTION
CCS21003
FINAL PROJECT
Group Members:
Chang Kai Wen (012022070794)
Diskson Chen Di Shan (012022090435)
1. Mind Map
2. Background of Project
eCounseling lets you connect with a licensed therapist who specializes in helping teens like
you. Whenever you need and wherever you are, just text your therapist or schedule a video
or phone call. Your therapist is here to help you thrive!
HOW DOES THERAPY WORK?
You and your therapist will get your own secure "room." This will be your private place to
communicate day or night, 24/7. You can access this room from any internet connected
device, wherever you are. Your parent will not have access to this room.
You can write about yourself, the things going on in your life, ask questions and discuss the
challenges you're facing. Your therapist will login to the same room and respond with
feedback, insights and guidance.
Together you'll work towards making a positive change in your life, accomplishing your goals
and overcoming your troubles.
IS WHAT I SHARE WITH MY THERAPIST PRIVATE?
You can talk to your therapist about anything, but there are a few things that they would be
required to share with either your parents or other adults. If you share any of the following
issues with your therapist, they would have to break confidentiality for your protection or the
protection of others:
• If you are seriously contemplating severely harming yourself or someone else.
• If you share with your therapist that you are being abused or neglected, or know of another
individual under 18 who is being abused or neglected.
• If you share with your therapist that you know of an elderly person who is being abused or
neglected.
Please consult with your therapist about what kind of information and updates your parents)
may get regarding your work with your therapist.
WHO ARE THE THERAPIST?
There are over 4,000 therapists on Teen Counseling, each with at least 3 years and 2,000
hours of hands-on experience. They are licensed, trained, experienced and accredited
psychologists (PhD/PsyD), marriage and family therapists (MFT), clinical social workers
(LCSW), licensed professional counselors (LPC), or similar credentials.
All of our therapists have a Master's Degree or a Doctorate Degree in their respective field.
They have been qualified and certified by their state professional board and have completed
the necessary education, exams, training and practice.
3. Objective
● To develop a software where user could schedule a counseling session with ease
● To help counselor understand more about their patient
● To increase efficiency for both end users
● To promote self care
4. Target Audiences
Students
Students could use this software to schedule an appointment with the counselor and they will be
able to see and choose their preferred time. Students also could take a quick test to understand
themselves more and there would be an functions to help them to recover and relax
Counselor
Counselors would be able to check their schedule efficiently and they would be able to give out
questions for their patient to do prior to the meet so that they would know how to approach their
patient.
5. Related References
Teen Counseling
- The schedule is clear and simple for
users to select the available slot they
prefer.
- It’s user-friendly and convenient for
everyone, users don’t need to contact
customer service to book an appointment.
- It’s very clear that users can directly see
which slot is available.
- It will be the time schedule for users to
book their slot in our project.
Gottman Card Decks
- The design is simple and nice, also is it
clear as every category is seen
- It makes users easily understand how to
choose the category they prefer.
- It can let us design our categories (menu)
in our new counseling project.
Wysa
- The design is quite warm and attractive, it
makes patients feel good.
- It will have some suggested “package” for
you to choose before you’re looking for
the therapist.
- There is also AI customer service to help
you to solve some simple problems once
you are in a rush to settle something
urgent.
My Therapists
- It will show suggested therapists for patient
according their previous or current
condition.
- The therapists’ details are quite enough for
patients as references.
6. Scope of Project
6.1 Module Proposal
Home Page
In the home page, users will be able to see the information of this software and there is a button
to click for the user to book a counseling session. There would also be other features such as
quick access to test tools or to see the counseling team.
Appointment Page
The appointment page would be shown after the user clicks on the session booking button on
the home page. In this page users would be able to choose the type of mode they want for their
appointment such as individual or group way. They would also be able to choose what are the
problems they are currently facing and also the time slot available.
Self Check In Page
Users would be able to constantly do self check on themselves with various tests. Users could
also constantly update what they are feeling so that counselors would be able to check up on
them again if given consent.
Counselors Page
In this page users would be able to check on the counselor team to further understand them
more. There is also a click for more info button to let user read more about the counselors
6.2 Flowchart
6.3 Wireframe
7. Mock-up
8. Reflection
Kai Wen
After going through this project I have learned the importance of preplanning before processing
with a certain redesign or implementation. I understand that each step is important where it is
the predecessor for the following steps. For example we would need to explore and do research
in order to get proper reference on what are the strong points of certain websites that we could
use. Then we would need to create a simple wireframe so that we have a view of what we are
planning to do where we would not be lost halfway through the project. Lastly we would refer to
the wireframe previously created and create a proper design where it would be our final mockup
before handing it over. Overall we had a very good learning experience where we further
understood each element when developing a mock-up for a mobile application. Other than that,
since we are researching counseling applications, I understand the importance of counseling
towards students and even any people everywhere.
Dickson
Through this final project, I understand the importance of one series of planning before start to
do a system. It’s not only a person’s work, but it’s one teamwork to finish this project, because
it’s include too many part to settle, like design, feature and etc. We also have to follow the
predecessor and do it step by step. The most difficult part is research because sometime too
many option to choose, don’t know whether we have to use which template, platform or design
to be our reference. And also due to we don’t have too much design basic, so we have to spend
more time to settle this part. By the way, the preparation is the most important part before
starting a system project, we must prepare enough and also do a well planning.
Some steps for application development process:
1. Deeply research own market.
2. Define own target audience.
3. Choose between native, hybrid and web application.
4. Start to do the research on own design.
5. Know own monetization options.
6. Build own application marketing strategy and pre-launch buzz.
7. Plan for application store optimization
8. Know own resources.
9. Ensure security measures.
10. Start to do!!