A/B Testing Example: Grocery Delivery App - Email Sign-up Form
1. Learning Objectives:
What are you trying to learn?
o "We want to determine which version of the email sign-up form leads to higher
user conversion rates."
o "Does a simpler design with fewer fields lead to more users signing up compared
to a form that asks for more information upfront?"
2. Customer Segments:
Who is your target group or segment?
o "The target segment for this test is new users visiting the grocery delivery app for
the first time, aged 25-40, who are tech-savvy and regularly shop online for
convenience."
3. How Should It Be Tested?
How will the A/B test be carried out?
o "We will randomly assign 50% of new users to see Version A (a simple form that
asks only for name and email) and the other 50% to see Version B (a more
detailed form asking for name, email, phone number, and address)."
o "Both versions will be shown to users when they attempt to sign up for the first
time."
4. Test Results:
Evaluation of the results
o "After 1,000 users have been shown either Version A or Version B, we gathered
the following results: Version A had a 25% conversion rate, while Version B had
an 18% conversion rate."
5. Findings:
What have you learned and the preferences of the customer segment?
o "The results show that the simpler Version A (asking only for name and email)
leads to a higher conversion rate compared to the more detailed Version B."
o "This suggests that users are more likely to sign up when the form requires less
information, indicating a preference for simplicity during the sign-up process."