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Netflix's Disruption of TV Industry

The document discusses the IT disruption caused by Netflix in the traditional cable and movie rental industries, highlighting its transition from a DVD-by-mail service to a leading video streaming platform. Netflix's innovative approach has allowed for on-demand viewing, a wider selection of content, and a more affordable subscription model compared to traditional TV services. This disruption has significantly impacted the movie industry, leading to changes in how films are distributed and consumed, ultimately causing challenges for theaters and traditional studios.

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0% found this document useful (0 votes)
11 views4 pages

Netflix's Disruption of TV Industry

The document discusses the IT disruption caused by Netflix in the traditional cable and movie rental industries, highlighting its transition from a DVD-by-mail service to a leading video streaming platform. Netflix's innovative approach has allowed for on-demand viewing, a wider selection of content, and a more affordable subscription model compared to traditional TV services. This disruption has significantly impacted the movie industry, leading to changes in how films are distributed and consumed, ultimately causing challenges for theaters and traditional studios.

Uploaded by

beckanyambura
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

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IT Disruption case study

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IT Disruption case study

The Cable Industry reigned for a while when people depended on Blockbuster, DVDs,

and traditional TV cable and satellite distribution services for video broadcasting. However, with

the rapid advancement in technology, IT disruption gave rise to the modern way of video

streaming, which has changed and replaced traditional television broadcasting. The world is

abandoning cable and satellite TV in favor of streaming the internet. As a result, many video

streaming companies have adopted online or video streaming, for instance, in our case study

here, Netflix, among many others. Today Netflix ranks as the top video-streaming company in

the world, beating down its competitors like Blockbuster.

Netflix has disrupted the old TV cable and Blockbuster business models (SYDLE, 2022).

They have allowed people to watch movies and TV shows online instead of waiting on them to

be mailed or rented. This has allowed people to watch shows when they want without waiting for

them to be mailed. It has also allowed people to watch movies without buying them at the store.

It all started with a DVD-by-mail service. In 1997, Reed Hastings and Marc Randolph

founded Netflix (Staff, 2022) as a way to change the way people watched movies. At the time,

the only way to watch movies was to buy them at the store or rent them from a video rental store.

Netflix changed all that by mailing DVDs to customers' homes. They would then allow

customers to watch the movies as long as they watch the movies on their DVD player. After a

while, they built Netflix computers. Netflix snowballed and introduced video streaming in 2007

when it first introduced its customers to online streaming services. The customers were enabled

to stream and watch their favorite shows online rather than waiting for them to be mailed or

rented.
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In 2011, Netflix released its first original series, House of Cards. This show became a hit

and helped to popularize streaming services. Today, Netflix is one of the world's most popular

video streaming services. They offer various movies, TV shows, and original series. They also

have an app that can function on almost any device. Netflix has taken over the movie business;

they are releasing many of their original series, helping popularize streaming services (SYDLE,

2022). As a result, many movie studios are releasing their movies on streaming services than

streaming on DVDs.

Over the years, Netflix has undergone a tremendous radical change in its operations and

service delivery, which has benefited its customers. For instance, Netflix does not require a

contract like traditional television, meaning customers can cancel their subscription anytime they

want. They also offer a much more comprehensive selection of content than the conventional

television providers, including both movies and TV shows, as well as a variety of exclusive

Netflix Originals that customers can only watch on the platform. Netflix also offers its users the

ability to watch content offline; this is perfect for when the internet connection is low or

unavailable or when a customer wants to save on data usage. Finally, Netflix offers its users a

much cheaper monthly subscription than traditional television distributors.

Overall, Netflix has successfully disrupted the movie industry and has been able to

release its movies without having to go through traditional movie studios. This has allowed them

to gain a lot of popularity and made it easier for other companies to disrupt the movie industry.

This is causing theatres to go out of business (Burgess, 2021). The movie industry is going

through a lot of changes, which is one of the reasons why Netflix is making it easier for people to

continue to access and watch their favorite movies without having to go to continue theatre.
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References

Staff, H. C. (2022, June 14). Netflix: History, Founding, and Controversies. History-Computer.

[Link]

20 Industries Threatened by Tech Disruption. (2022, January 24). Investopedia.

[Link]

[Link]

SYDLE. (2022, October 29). 12 Examples of Disruptive Technologies You Need to Know.

[Link]

(n.d.). Archive ouverte HAL. [Link]

Burgess, D. (2021, October 5). Taking Netflix to the Cinema: National Cinema Value Chain

Disruptions in the Age of Streaming. Media Industries.

[Link]

Common questions

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Netflix's sustained popularity is due to its extensive library that includes a wide range of genres and exclusive original content, which continually attracts viewers. Its intuitive user interface, sophisticated recommendation algorithms, and global accessibility further enhance user satisfaction. Netflix’s strategic original content production ensures a steady stream of fresh, exclusive content that maintains its competitive edge despite new entrants and existing players in the streaming market .

Netflix has significantly influenced consumer behavior by offering on-demand streaming, which allows users to watch content without adhering to a network schedule or rental timelines. The availability of downloading offline content has further catered to consumers' preferences for flexibility, allowing viewing without internet access. This shift has empowered viewers to dictate their watching habits, leading to binge-watching phenomena and reducing the emphasis on appointment viewing .

Netflix's business model differed from traditional video rental services by mailing DVDs to customers instead of requiring them to visit a store. This eliminated late fees and allowed customers to watch movies at their convenience. With the introduction of streaming in 2007, Netflix further disrupted traditional TV cable and Blockbuster models by enabling instant streaming through the internet, making the physical rental model obsolete. This shift contributed to the decline of Blockbuster and diminished the importance of cable subscriptions due to Netflix's on-demand content availability .

Key technological advancements that facilitated Netflix's transition include the increasing availability and speed of broadband internet, advancements in video compression, and the proliferation of internet-enabled devices like smart TVs and smartphones. These technologies enabled seamless streaming experiences and allowed Netflix to reach consumers on multiple platforms. This transition accelerated the decline of physical media rentals and contributed to the broader shift toward digital content consumption across the industry .

Netflix has changed movie distribution by streaming movies directly to consumers online, bypassing traditional movie studios and theaters. This has allowed Netflix to release content without the constraints of theatrical releases, disrupting the traditional distribution channel. The convenience and lower cost of Netflix has made it a popular choice for viewers, contributing to a decline in theater attendance and the financial struggles of some theater chains, as consumers increasingly choose to watch movies at home .

Netflix's introduction of original content was pivotal in disrupting traditional television and movie industries. Starting with 'House of Cards' in 2011, Netflix offered exclusive content that could not be found on other platforms, securing subscriber loyalty and attracting new users. This strategy not only distinguished Netflix from other streaming services but also pressured traditional networks and studios to alter their programming and distribution models to remain competitive .

Netflix's dominance in video streaming has pressured competitors to innovate and differentiate. Other companies might adopt strategies such as developing unique original content, enhancing user experience with advanced recommendation algorithms, or offering competitive pricing models. Additionally, international expansions and partnerships with local creators can be strategic responses to capture niche audiences and counter Netflix's extensive global reach. Such strategies are crucial for other companies to remain competitive in a market heavily influenced by Netflix’s successful model .

Netflix's pricing structure is generally cheaper than traditional television providers, offering a more affordable monthly subscription without a contract, unlike many cable services that require long-term commitments. This flexible pricing empowers consumers with the ability to opt-out at any time, enhancing consumer choice by allowing them access to a broad range of content without the high cost and commitment associated with traditional TV services .

Netflix transitioned from a DVD-by-mail service to an online streaming service by initially implementing a subscription model that eliminated late fees and provided convenience. In 2007, they launched their streaming service, allowing instant access to a vast library of content. Netflix invested in producing original content starting with 'House of Cards' in 2011, which attracted subscribers by offering exclusive shows not available elsewhere. These strategies expanded their user base significantly and established Netflix as a pioneer in streaming, contributing to its current success as a leader in the industry .

Netflix addresses consumer needs for flexibility by offering a subscription-based model without binding contracts, allowing users to cancel at any time. It provides on-demand content that can be watched at any time, eliminating the need to adhere to specific broadcasting schedules like traditional cable. Additionally, Netflix’s ability to download content for offline viewing caters to users with intermittent internet access, further enhancing viewing flexibility .

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