GN5002 Discovering Creativity
Team name: 16+17
Team members (List name & roll no): ME23B145, CE22B076, CH22B019, ME23B001
Theme: Dealing with Technology
4.1. DEVELOP A FIRST-CUT SOLUTION
Develop your ideas
• From all the ideas that you have generated (in 3.1), develop a first -cut solution. You
can select one idea or combine two or more ideas.
IDEA/CONCEPT NAME
SeniorEase – Technology Made Simple, For Every
Generation.
SKETCH OF IDEA/CONCEPT
Workflow
HOW DOES THIS IDEA/CONCEPT WORK?
SeniorEase bridges the digital gap for elderly individuals by redesigning technology with
simplicity, and trust. Our idea is to rebuild the tabs experience from root-level,
empathising on needs of the senior users with focus on confidence, care and simplicity.
We have used features like AR for easing real-world tasks, voice-driven actions, simple
interfaces, and trusted support from family and diverted scams- all adjustable to the
local language of the users. The ultimate aim is to help seniors use technology without
fear, stay connected and updated, manage their daily life independently, and most
importantly feel respected and not neglected in the modern era that often forgets to
empathize with them.
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GN5002 Discovering Creativity
ONE-LINE DESCRIPTION OF IDEA/CONCEPT
SeniorEase is a tablet with voice guidance, AR scanning, and a simplified interface for
seniors.
WHAT NEEDS DOES THIS IDEA/CONCEPT ADDRESS?
Increase digital literacy and reduce digital fear and confusion amongst elders.
Enhance the user experience and accessibility through AR/voice assistance, thus
improving usage of the device.
Increases the confidence with easy-undo options and efficient remote support
availability.
Simplified UI/UX promises they are not overwhelmed by complex apps and
procedures.
Ensures family-assisted safety even in remote environment and promotes
independency amongst elderly users.
WHO WILL USE THIS IDEA/CONCEPT?
Senior citizens with less or no digital literacy.
Families wanting to stay connected and provide a comfortable environment to
the elders.
Healthcare providers, facilitators and communities of senior citizens.
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GN5002 Discovering Creativity
Team name: 16+17
Team members (List name & roll no): ME23B145, CE22B076, CH22B019, ME23B001
Theme: Dealing with Technology
4.2. CREATE A PROTOTYPE THAT YOU CAN SHARE
First-cut Prototype
• From the idea/concept that you have worked on (from 4.1), extract the following
that you can share with and show to users/stakeholders for getting feedback.
IDEA/CONCEPT NAME
SeniorEase
ONE LINE DESCRIPTION OF IDEA/CONCEPT
A simple, voice-assisted smart tablet designed to enable seniors to use technology
comfortably and independently, enhancing their comfort and experiences with respect.
DESCRIPTION OF HOW THE IDEA/CONCEPT WORKS
We have designed our tablet to make technology available for senior citizens in a more simple and
safe way. We achieve the goal by removing certain unnecessary features, combine multiple
applications and innovate new methods to enhance experience by adapting to the needs of the
older users.
The tablet is equipped with integrated software that supports Augmented Reality (AR). This
enables users to scan household appliances, such as a microwave, and receive interactive, step-by-
step instructions. The guidance is delivered through animated hand visuals and voice instructions
in the user’s local language, making it highly intuitive and accessible for elderly users.
The Senior mode makes the apps look simple- with large buttons, fewer options, and voice
descriptions. There’s always an Undo button, so users don’t have to lose confidence after making a
mistake. .
Seniors can use the Voice-to-action option to command certain tasks like, call daughter etc,
reducing navigation though the apps with the help of Voice Assistants. Also, whenever a new thing
springs up, there is pre-designed Tutorial help to guide the users.
To enhance security and trust, the connected members can assist remotely as well, but only with
the senior’s permissions. Security features ensures that only the trusted contacts, those which
approved by the caretakers, can access the banking , connect or guide them - else it diverts to
caretaker.
A Daily Dashboard gives a friendly overview with the date, weather, reminders in large texts as
shown in the sketches. This is to give a simplified view of larger tasks and needs of the users.
Overall, the tablets are designed combining simplified UI, voice support, real-time help and trusted
connections- all to make the seniors feel more confident, independent, and safe while using digital
devices.
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GN5002 Discovering Creativity
SKETCH OF IDEA/CONCEPT
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GN5002 Discovering Creativity
Team name: 16+17
Team members (List name & roll no): ME23B145, CE22B076, CH22B019, ME23B001
Theme: Dealing with Technology
5.1.1 CAPTURE USER FEEDBACK ON PROTOTYPE
Conduct Interviews to Gather User Feedback on Prototype
• Show your prototype (from 4.2) to users and record the responses from user
feedback interviews.
• Fill this for each user feedback interview that you conduct.
• Ensure that you meet at least 3 different types of stakeholders for user feedback.
I. Name of person
• Indicate the name of the person that you met and their role/designation.
• From users/stakeholders that you identified (in 1.2), which category are they in.
Mrs. Shanti– Retired School Teacher (60 yrs)
Stakeholder Category: Primary User
II. What feedback did you gather?
• Indicate what questions you asked.
• Capture responses and direct quotes.
Was the font size and button size comfortable for you?
She said that the big buttons and big letters were perfect. She didn’t need her glasses.
Did the voice assistant understand your commands clearly?
"I tried saying 'Call my daughter' and it worked – that was nice."
Were you able to follow the AR instructions easily?
"AR showing a hand pressing buttons – that was new for me, but it made sense after a
few tries."
Did the "Undo" button help you feel more confident?
She says it was very important and now she didn’t feel scared.
Would you use this tablet daily for calling or reminders?
She replied that she would use this tablet daily for setting reminders to her medicines.
Do you have any suggestions to improve the experience?
"It would be nice if it could remind me with a gentle song instead of a beep."
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GN5002 Discovering Creativity
III. What are your key learnings?
• What parts of your prototype should you KEEP?
• What parts of your prototype should you REMOVE?
• What parts of your prototype should you BUILD ON?
KEEP: Large UI elements, Undo feature, voice guidance in local language
REMOVE: Confusing AR access
BUILD ON: Add customizable alert tones for reminders
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GN5002 Discovering Creativity
Team name: 16+17
Team members (List name & roll no): ME23B145, CE22B076, CH22B019, ME23B001
Theme: Dealing with Technology
5.1.2 CAPTURE USER FEEDBACK ON PROTOTYPE
Conduct Interviews to Gather User Feedback on Prototype
• Show your prototype (from 4.2) to users and record the responses from user
feedback interviews.
• Fill this for each user feedback interview that you conduct.
• Ensure that you meet at least 3 different types of stakeholders for user feedback.
I. Name of person
• Indicate the name of the person that you met and their role/designation.
• From users/stakeholders that you identified (in 1.2), which category are they in.
Mr. Anil Kumar – Son of a senior tablet user (42 years)
Stakeholder Category: Secondary User
II. What feedback did you gather?
• Indicate what questions you asked.
• Capture responses and direct quotes.
Did you find the security features around banking and remote access reliable?
Liked the permission system which asks his mother before allowing him to help.
Does the tablet respect the privacy and dignity of the senior user?
"I feel better knowing random people can’t reach her through the tablet."
How easy is it for you to assist remotely when needed?
He says remote device feature worked fine, but wished for a simpler way to notify if she
needed help.
Would you like more or less control over your parent’s device?
He doesn’t want to invade her privacy but be there to check if everything is alright.
How helpful is the Daily Dashboard for both you and your parent?
"The dashboard is clean – my mom can see her tasks, and I can check in quickly too."
Do you have any suggestions to improve the experience?
"An emergency alert feature linked to my phone would be very useful."
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GN5002 Discovering Creativity
III. What are your key learnings?
• What parts of your prototype should you KEEP?
• What parts of your prototype should you REMOVE?
• What parts of your prototype should you BUILD ON?
KEEP: Privacy-preserving remote control, Daily Dashboard
REMOVE: None
BUILD ON: Add emergency alert integration for caretakers
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GN5002 Discovering Creativity
Team name: 16+17
Team members (List name & roll no): ME23B145, CE22B076, CH22B019, ME23B001
Theme: Dealing with Technology
5.1.3 CAPTURE USER FEEDBACK ON PROTOTYPE
Conduct Interviews to Gather User Feedback on Prototype
• Show your prototype (from 4.2) to users and record the responses from user
feedback interviews.
• Fill this for each user feedback interview that you conduct.
• Ensure that you meet at least 3 different types of stakeholders for user feedback.
I. Name of person
• Indicate the name of the person that you met and their role/designation.
• From users/stakeholders that you identified (in 1.2), which category are they in.
Ms. Priyadarshini– Technical Support and volunteer at old age home (28 yrs)
Stakeholder Category: Tertiary Stakeholder
II. What feedback did you gather?
• Indicate what questions you asked.
• Capture responses and direct quotes.
How easy is it for seniors to learn this tablet?
She says its easy to learn and use.
Are there any features that create confusion among new users?
"Some of them don’t know how to start the AR feature, they need a shortcut."
From a support perspective, how maintainable is the software?
Smooth to handle with remote assist tools.
Are there any accessibility improvements you would suggest?
"Maybe use vibration feedback for confirmation – some seniors respond better to tactile
cues."
Do you have any suggestions to improve the experience?
Add a setup wizard that walks them through the basics every time it's reset.
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GN5002 Discovering Creativity
III. What are your key learnings?
• What parts of your prototype should you KEEP?
• What parts of your prototype should you REMOVE?
• What parts of your prototype should you BUILD ON?
KEEP: Simple interface, remote access tools
REMOVE: Hidden AR access
BUILD ON: Add onboarding wizard and tactile confirmations
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GN5002 Discovering Creativity
Team name: 16+17
Team members (List name & roll no): ME23B145, CE22B076, CH22B019, ME23B001
Theme: Dealing with Technology
5.2. REFINE PROTOTYPE – Integrate user feedback
Refine your prototype
• Review the feedback on your prototype that you have gathered from users (from
5.1)
• Indicate the major changes to your prototype based on the user feedback you have
gathered.
MAJOR CHANGES TO PROTOTYPE
Feedback Review:
Senior users found the AR feature helpful but unclear on how to activate it.
Tech support asked to install a wizard.
Change Made:
Added a clearly labeled “Scan Help” button on the home screen.
Included a short visual + voice-based onboarding tutorial the first time AR is used.
Feedback Review:
Caretakers were concerned about not knowing when the senior needed help.
Seniors wanted reassurance that help was easily accessible without calling someone
manually.
Change Made:
Added a clearly visible “Emergency” button on the dashboard.
Implemented a “Need Help” prompt that alerts a trusted contact with one tap.
Feedback Review:
Seniors preferred reminders in their own language and with calming tones/ customisable
songs
Change Made:
Added voice-based reminders in multiple languages, customizable to the user's comfort.
Enabled users to choose their reminder alert sound (e.g., soft bell, prayer tone or any
other song).
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GN5002 Discovering Creativity
Put down the revised idea/concept (based on user feedback)
IDEA/CONCEPT NAME (revised)
SeniorEase – Technology Made Simple, For Every
Generation.
ONE-LINE DESCRIPTION OF IDEA/CONCEPT (revised)
SeniorEase is a tablet with voice guidance, AR scanning, and a simplified interface for
seniors with easy navigations.
DESCRIPTION OF HOW THE IDEA/CONCEPT WORKS (revised)
We have designed our tablet to make technology available for senior citizens in a more simple and
safe way. We achieve the goal by removing certain unnecessary features, combine multiple
applications and innovate new methods to enhance experience by adapting to the needs of the
older users.
The tablet uses a Scan Help button right on the home screen- which seniors can use to utilise the
integrated software that supports Augmented Reality (AR). This enables users to scan household
appliances, such as a microwave, and receive interactive, step-by-step instructions. The guidance is
delivered through animated hand visuals and voice instructions in the user’s local language,
making it highly intuitive and accessible for elderly users.
The Senior mode makes the apps look simple- with large buttons, fewer options, and voice
descriptions. There’s always an Undo button, so users don’t have to lose confidence after making a
mistake. To enhance safety and support, we’ve added a “Need Help” prompt and an Emergency
button right on the dashboard. With just one tap, the seniors can convey the emergency.
Seniors can use the Voice-to-action option to command certain tasks like, call daughter etc,
reducing navigation though the apps with the help of Voice Assistants. Also, whenever a new thing
springs up, there is pre-designed Tutorial help to guide the users. Memory helpers and custom
voice reminders that users can personalize — even choosing calming alert sounds like bells or
devotional tones.
To enhance security and trust, the connected members can assist remotely as well, but only with
the senior’s permissions. Security features ensures that only the trusted contacts, those which
approved by the caretakers, can access the banking , connect or guide them - else it diverts to
caretaker.
A Daily Dashboard gives a friendly overview with the date, weather, reminders in large texts as
shown in the sketches. This is to give a simplified view of larger tasks and needs of the users.
Overall, the tablets are designed combining simplified UI, voice support, real-time help and trusted
connections- all to make the seniors feel more confident, independent, and safe while using digital
devices.
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GN5002 Discovering Creativity
SKETCH OF IDEA/CONCEPT (revised)
To help navigate to AR scanning
To customise their alarm tones
accordinng to their preferences.
To send SOS in case of
emergency
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