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MyGate ERP: Enhancing Community Living

MyGate is a comprehensive community management app that enhances living in gated societies through features like gate management, communication, helpdesk, amenities, and accounting modules. It serves over 25,000 communities in India, facilitating efficient operations, improved resident engagement, and streamlined financial management. The app prioritizes data privacy and offers unique functionalities such as facial recognition and automated visitor verification.

Uploaded by

Sagar Parate
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© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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0% found this document useful (0 votes)
86 views47 pages

MyGate ERP: Enhancing Community Living

MyGate is a comprehensive community management app that enhances living in gated societies through features like gate management, communication, helpdesk, amenities, and accounting modules. It serves over 25,000 communities in India, facilitating efficient operations, improved resident engagement, and streamlined financial management. The app prioritizes data privacy and offers unique functionalities such as facial recognition and automated visitor verification.

Uploaded by

Sagar Parate
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

A gateway to better living

Contents :
- MyGate: Introduction & journey so far
- MyGate Overview
- Gate Management
- MyGate ERP
- Communication Module
- Helpdesk Module
- Amenities Module
- Accounting Module

- MyGate Benefits
- Community engagement
- MyGate Customer Support
- Q&A

02
MyGate - The Largest Community App

25,000+ 100 Million+ Validations ₹200 cr+ monthly


3.5 Million+ Homes
communities every month society payments

1 million+ Business Today India's


Times Business Awards Coolest Start-ups 2019
Monthly invoices raised

MyGate experience is an indispensable part of 25,000+ gated communities


with 3.5 million daily check-ins

03
.

Gate Management Community Management Community Engagement

Accounting Amenity
Visitor Delivery Bookings Buy and Sell MyGate Homes
Management Management

Daily Staff Vehicle Forums, Polls, Resident voice


Management Home Revenue Generation for
Management Surveys calling over
Services Communities
Internet

SoS Alert, Intercom, Child Safety, ERP, Purchasing, Inventory, Partner Experiences, Deals,
Digital Pass, Guard Patrolling, Helpdesk and communication Events and Launches, Local
Overstay Alert
Directory
MyGate Guard Device MyGate Approval Notification MyGate resident application
Trusted by 25,000+ societies PAN India. Few of our clients in
Bengaluru

Brigade Panorama, Brigade Lakefront , Brigade Gateway ,


Prestige Lakeside Habitat, Prestige Falcon City , Sobha City,
Sobha Dream Acres, Mantri Residency, all Salapuria Sites, all
Total Environment sites and thousands more…

05
Communication Module

Societies face challenges to seamlessly


communicate with their society residents..
With the Communication Module, you can
do the following…

06
Communication Module

Publish Manage 2-way Get feedback on


Notices directly to interaction with various issues with
your residents Discussion Forum Opinion Polls

Send mails to all Conduct Surveys to Store your personal,


residents measure resident public & confidential
satisfaction papers under
Document Storage

07
Communication Module: Highlights

1. Society Admins can schedule AGMs and send invites, manage attendance, set agenda
and send MoMs, all & more from the Admin Dashboard

1. Admins can run Opinion Polls and track results along with Graphical representation of
results

1. Admins can share GIFs & Videos along with notices on the Society Notice Board

1. Admins can Publish Defaulters List on the Society Notice Board

08
Helpdesk Module

Societies find it hard to track & manage


the progress on complaints raised by
society residents. With the Helpdesk
Module, all of these problems are
resolved.

9
Helpdesk Module

Manual & Auto Flexible


Assignment of tickets 4-Level Auto
for quick action Escalation
Matrix

Complaint Advanced
Feedback/ Category/Sub-category
Reopening Options control on tickets

10
Helpdesk Module: Highlights

1. Admins have access to the List of Defaulters in


the Society

1. Society Admins have the option to Block


Helpdesk Module usage for Residents and
Flats with overdue Society Charges

1. Once the Dues are cleared satisfactorily,


Admins can unblock the Residents and Flats

11
Amenities Module

Societies face challenges in managing


multiple amenities and tracking the
bookings. With MyGate’s Amenities
Module, enjoy a hassle-free mechanism.

12
Amenities Module

Admin Dashboard

Manage Paid & unpaid Pre-booking


amenities Options

Avoid overbooking Variety of amenities like


and Overcrowding gym, pool, tennis court

13
Amenities Module : Highlights

1. Admins have access to the List of Defaulters in


the Society

1. Society Admins have the option to BLOCK


Amenities usage for Residents and Flats with
overdue Society Charges

1. Once the Dues are cleared satisfactorily,


Admins can unblock the Residents and Flats

14
Amenities Module : Clubhouse Management

1. Resident makes a booking on the user app for an amenity. If approval flow is enabled, the
booking should be approved by the admin.
2. Resident visits the Clubhouse and provide his passcode to the guard.
3. If a booking is found, the resident is allowed entry. The booking details will be shown on the
Clubhouse device.
4. The Clubhouse device will display a Booking Not Found! message in case no booking is
made or a booking request is not approved by the admin.

15
Accounting Module

Societies face challenges in managing


the society’s Income , Expenses, Assets &
Inventories all on the same Tool. With the
Accounting Module, manage all of it
easily.

16
Accounting Module

Billing & Income Expense Extensive Strong Banks and PR/PO, multiple
Management for Management Reports for Payment Gateway approval workflow
residents & with Budgeting, GST financial
vendors Input & TDS options overview

Low convenience Automatic Late Inventory Asset Management


Charges on app Payment Interest Management and AMC tracking,
payments and virtual Calculations for stocking and Service Logs &
account using Depreciation
consumables

17
Accounting Module : Highlights

1. Spotlight is the highest visibility section of the


MyGate Resident App

1. Society Dues Reminders are visible in the


Spotlight section of the Resident App

1. Ensures that Residents don't miss out on clearing


their Society Dues on time

18
Accounting Module : Highlights

1. Option to pay Society Dues


(Maintenance, Electricity, Water
Bill etc.) using Payment
Deeplink available on the
Invoice Mail.

1. Enables Residents who have


NOT downloaded the Mygate
App to pay dues Online using
MyGate PG

19
Accounting Module : Highlights
1. MyGate ERP Software
ensures that Banks provide
Unique Narration in their
Statements - Capturing
Tower, Flat Number and
Receipts

1. Same Details are captured


in the Dues Collection
Report available in MyGate
Software

1. This enables a SWIFT


RECONCILIATION process

1. MyGate ERP Software Settles


Dues at a Flat Level. AS
COMPARED to Bulk
Settlements done by most
Competitors

20
Accounting Module : Highlights

1. Multiple approver levels (Upto 5 Levels) in the Purchasing workflow

1. Enables Societies to Manage Purchases more transparently and swiftly

21
Apex Module
When it comes to multi-society
management - a use-case specific to
facility management services, builders
who manage their properties, and other
such cross-society managers, there are
issues they face that prevent them from
effectively managing all societies using a
single dashboard

22
Builder Special: Apex Module
One Dashboard for all..

● cross-property admin

● performance of all societies


under a manager or single
person can be viewed.

● Multi Society management


using a single admin
dashboard interface

● Analytics, reporting and direct


view access to
(i) Helpdesk
(ii) Occupancy & Active users
modules across the societies
the admin manages

23
MyGate Club

● Experience to Residents

● Brands at doorstep

● Builder Dashboard to manage

● Revenue Generation

25
Deliver unique, premium experience at the doorstep

In-society Display In-society Product demos & Community events &


sampling campaigns point-of-sale drives activities
Free samples, Gate signages, Food trucks, Free Engagement
new product noticeboard stalls, display demonstrations activities,
trials posters, kiosks , test drives contests
standee
Integration Scope

Water Meter Integration Electricity Meter Integration

Prepaid Meters RFID Integration

ANPR Integration

27
MyGate Customer Support

Dedicated Relationship Instant Chat Quick Email


Managers Support Support

Door to Door Retraining Facility for New MC Cashback Offers


Activities members, Guards etc for Residents

28
Q&A

29
Come Experience Community

THANK YOU
21
MyGate Benefits

Society Process and Performance Strong Data Privacy Smart Resident Connect
Enhanced Security
check GDPR, ISO 27001 and Replace ever buzzing
Better efficiency of
Monitoring and Control of FM Indian PDP 2019 ready society Whatsapp groups
guards and manpower
Operations

PaperLess iFM Resident Delight Live Dashboard Digital Collection


Zero dependency on paper One click visitor logs, account Integrated experience to Smarter way of collecting
books, CMS, Engagements etc monitor society activities utility funds

Cost Saving Potential Hardware Reduction Ease Gate Congestion Revenue Generation
Save cost overheads with Reduce AMC burden Reduce time spent at the Reduce costs with community
digital shift gate engagements via MyGate
24
Data privacy : GDPR Ready

For residents At the gate For admins


➔ Notifications on data access ➔ Masked resident/guest data ➔ Masked PII information
➔ No data-sharing ➔ Consent mechanism ➔ Disable/control rights
➔ Right to be forgotten ➔ Visitor contact not required ➔ OTP verified access

India’s first Pre-compliant


ISO-27001
GDPR-ready with proposed
Certified
B2C app data privacy law
Resident Calling
How it Works

Residents click on the They will now select a To make a call, residents
‘Residents’ card within the society building after will click on the call icon
‘Community’ section & a list which a list of flat-wise beside the flat they wish
of society buildings show up residents will appear to connect with

✓ Place audio calls without sharing the phone number ✓ Save on intercom installation
✓ No hassle of saving resident numbers ✓ No annual maintenance charges
Benefits
✓ Get one-click access to the society resident directory
Communication Module : Star Feature 1

1. Enables Society
Admins to
Schedule AGMs
and send invites,
manage
attendance, set
Agenda and also
send MoMs all
from the Admin
Dashboard

1. Run Opinion Polls


and track Results
along with
Graphical
representation of
results
Communication Module : Star Feature 2

Admins can share GIFs & Videos along with Notices on the Society Notice Board
Communication Module : Star Feature 3

Admins can Publish Defaulters List on the Society Notice Board


Accounting Module : Star Feature 4

1. Enables Society Admins to have clear visibility of Flat level dues prior to issuing Move
Out Gate Passes
2. Enables Residents to view and clear all Dues prior to Moving out of the society
Accounting Module : Star Feature 5

1. Multiple approver levels (Upto 5 Levels) in the Purchasing workflow

1. Enables Societies to Manage Purchases more transparently and swiftly


Unique Features and Industry Firsts

Apex Dashboard Auto-Cell Registration - E-Commerce validated


manages multiple private & error free Entries
sites at one place number capture at gate

Facial Check Based


Number Plate Recognition Alexa Integration for
attendance (FR)
(ANPR) residents to interact
with app

Tenant Management with 3-Tier Security :


Strong Data Privacy
Move In Move Out module Gate > Sub-Gate >
GDPR, ISo 27001, Indian
Tower Level
PDP 2019 Ready
Exclusive Al-a Carte Features

Number Plate Recognition Pre-Paid Meter Integration


Automated access for Tie-ups with electricity and
vehicles water meter companies

MyGate Shield
An end to end
technology stack
integration
Facial Recognition Automatic Cell Registration
System Fetches the correct mobile
Guardless system for number of visitors
attendance Welcome to Camellias
Please dial 0161-2522600
To register yourself
Vehicle Management (ANPR/RFID)

*Extra Capex & Opex cost to ANPR/RFID hardware to be shared separately


Smart ERP

Billing & Income Expense Strong Banks and Advanced Inventory


Management for Management with Payment Amenity Management for
residents & outsiders Budgeting, GST Input Gateway Slotting & stocking and using
& TDS options Booking consumables

Asset Management Purchase


Zero convenience Automatic Late Reporting
and AMC tracking, Requisitions &
Charges on app Payment Extensive reports for
Service Logs & Order, MRN
payments Interest Calculations financial overview
Depreciation Module
Validated Entries

10:05 pm 10:10 pm
You place an Delivery executive
order on a Partner App 10:10 pm receives order details
Partner shares delivery
details to society’s gate

10:10 pm
MyGate validates details
and shares info with security

10:30 pm 10:30 pm
Executive receives Executive reaches
an instant entry society gate

No Impostor Profiles Multiple B2B Integrations

Reduced Gate Congestion Option of 'Silent Delivery'


Automatic Mobile No. Verification
Visitor arrives at Visitor gives a
How it Works the gate missed call on
MyGate toll-free
number

Visitor is allowed Masked number


entry post appears on the
validation from MyGate guard
the resident device

✓ Real-time visitor verification Welcome to Autumn Ridge Apartments


Monthly Cost
Visitors, please dial to register!
Benefits ✓ Faster check-ins INR 999/-
✓ Masked visitor data 08030695459
FaceCheck Ai Enabled Face Recognition System
How it Works

Staff enters the society The system records The admin views the
gate and stands in the attendance and attendance on the
front of the Face notifies the admin MyGate dashboard
Recognition system

✓ Accurate AI based staff attendance

Benefits ✓ No relying on registers for entry


✓ Verified check-in and check-out time
✓ Low Capex and Opex cost
NOTICEBOARD
pulse behind every Community

External Landing

NOTICEBOARD tile

Homepage Entry

Instant Push notification


MyGate Shield : Technology Stack

Vision Analytics Smart Vehicle Access


Perimeter Intrusion, People ANPR, RFID based access for
Crowding, Parking Violation, vehicles
Speeding Vehicle

Smart Human Access Future Tech


Drone Based Patrolling
Face Recognition, Bluetooth,
Network independent Access
RFID based entry for visitors
Surveillance Proto Type

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