CHAPTER 5
TRAINING AND
DEVELOPMENT
Nguyen Tran Duyen Phu - MBA
Learning Objectives
■ Orienting employees
■ Training methods
■ Management development
Orienting Employees
■ Employee Orientation: a procedure to provide new employees with
basic information about the company.
Orienting Employees
q Orientation includes:
Ø Employee benefits
Ø HR policies
Ø Daily routine
Ø Company operations
Ø Safety regulations
Ø Company tours
Orienting Employees
■ New employees
– Feel welcome
– Understand the company (policies, procedures..)
– Know work and behavior expectation
Training Methods
On the Job Apprenticeship Programmed
Lecture
Training Training Learning
Audio Visual Simulated Computer
Tele Training
Based Training Training based Training
Internet -
based Training
Management Development
■ Improve performance of managers by providing knowledge, changing
attitudes, or increase skills -> increase company’s performance.
■ Management Development includes:
Ø Succession Planning
Ø Managerial On - the – Job Training
Ø Off – the – Job Training
Succession Planning
■ A process through which senior level openings are planned for and eventually
filled.
Assess the company's
strategic needs
Appraise the manager's
performance
Develop the managers
On – the – Job Training
Job Rotation Mentoring Action Learning
•Moving trainees •Trainee works •Trainees are
from department directly with a allowed to work
to department to senior manager - full - time
broaden their Mentor. analyzing and
experience and solving problems
identify strong in other
and weak points departments
Off – The – Job Management Training
Case Study
University -
Behavior
related
Modeling
program
Methods
for
Training
In house
Management Managers Training
games
centre
Executive
Role play
coach