Sep 4, 2024 | AZ TOT<>FM

TOT QC:
● FM TOT AZ Spreadsheet
○ Last Week
Total Forms Complete Form
Turf Name Total Forms Through QC % % with Phones
TOT_Scottsdale 351 195 95.38 98.46
TOT_Glendale 223 114 91.23 99.12
TOT_Mesa 343 197 97.97 97.97

■ Completion: Missing Date (8), DOB/SSN (4), Address/City/Zip (3), ID (2), Age
(1)

● RFD: 513, oldest 8/29

○ TOT_Scottsdale_ANguyen_082924_Site1_Redacted.pdf
● Open Flags:15, 3 technical
● Dupes by Canvasser:
TOT_Glendale Simmon Torrez anna madrid 2
april oneill 2
TOT_Mesa Andre Wright andre wright 2
ashan deng 2
Luis Vanegas dulce rocha 2
Steven Nolacea colton edwards 2
Susan Steven lori hamilton 2
TOT_Scottsdale Azoney Sweet melissa tamayo 2
chandler
Davion Williams beckman 2
dennis blount 3
nathan eaton 2
noel arellano 2
Ellis "Moe" Robinson barbara phillips 2
david
henderson 2
manuel harvey 2

Positive Feedback
TOT Field:
● Updates
○
● Recruitment, Retention and Training
○ Mesa
■ # of people in the hiring pipeline: 20
■ # of new hires: 8
■ # of trainees: 7
■ # of canvassers of staff: 26
○ Scottsdale
■ # of people in the hiring pipeline 22
■ # of new hires: 6
■ # of trainees 4
■ # of canvassers of staff 25
○ Glendale
■ # of people in the hiring pipeline: 29
■ # of new hires: 12
■ # of trainees 5
■ # of canvassers of staff: 9
● Clerk relationships/flags
Mesa
○ Splitting up by county makes the recorder happy.

● Glendale
○ Relationship with the clerk is excellent, and we are sorting out the
out-of-county forms for them.
● Scottsdale
good

● Turf / Locations
○ Can office staff talk about this
○ Mesa
■ We have been getting more consistent sites that have been producing
forms.
○ Scottsdale
■ The earlier the better
○ Glendale
■ Colleges and universities are still very good for our collecting rate. We are
looking for new sites as well
● General issues encountered in the field
○ Mesa
■ Nothing that is unexpected. Getting called “baby killer” and things in that
nature.
○ Scottsdale
 ■ Hot
■ Glendale
Heat has been a problem for our canvassers lately.

● Staffing changes. Any data access needed?

○ Can the office staff of each office report this out?
○
○ Mesa
■ Staff currently on standards
● 3
■ Staff who’s been let go
● 1
○ Scottsdale
■ Staff currently on standards
● 5
■ Staff who’s been let go
● 1
○ Glendale
■ Staff currently on standards
● 2
■ Staff who’s been let go
● 4
● Pledge Card stories
○ Mesa
■
○ Scottsdale
good
○ Glendale

● Blocks/QC
○ Mesa
■ Technical flags are becoming more rare. Hourly QC staff has gotten down
the rhythm.
○ Scottsdale
■ New QC person
○ Glendale
■ Handwriting flags have been an issue but is being taken care of. Still
good with upload times

● Polarizing Messaging
○ Mesa
■ Its working, our partisan 2 way score is at 75%
○ Scottsdale
■ Good w/ competition
 ○ Glendale
■ It has seen Improvement but there is definitely room for some
improvement as well

FM:
● Shiny apps
● Can we check in on how deliveries are going
○ Also when the last Scottsdale delivery was
● BOOKCLOSING TRAINING
○ Locking in a date soon but
○ Required for all statewide staff and office directors and managers
■ The expectation is full participation and focus when we are on these
trainings, that means everyone is sitting down and longed in paying
attention (no multitasking when on these calls)
● Running the glendale office past 9/16
○ It has to do with your budget and we would love it for you to continue and use
those hours but it has to do with the budget and if you all can keep that office
open in addition to the other contractual offices
● PR Timelines
○ Needs TOT QC before making a management decision vs not needing TOT QC
before making a management decision

Aug 28, 2024 | AZ TOT<>FM

TOT QC:
QC Spreadsheet
○ Last Week
Total Forms Complete Form
Turf Name Total Forms Through QC % % with Phones
TOT_Scottsdale 408 194 95.36 98.97
TOT_Glendale 189 73 89.04 93.15
TOT_Mesa 331 86 94.19 97.67

■ Completion: Missing Date (8), DOB/SSN (4), Address/City/Zip (3), ID (2), Age
(1)

● RFD: 158, oldest 8/13

○ TOT_Scottsdale_DWilliams_081324_Redacted.pdf
● Open Flags: 3
 ● Dupes by Canvasser:
TOT_Glendale Simmon Torrez anna madrid 2
april oneill 2
TOT_Mesa Andre Wright andre wright 2
ashan deng 2
Luis Vanegas dulce rocha 2
Steven Nolacea colton edwards 2
Susan Steven lori hamilton 2
TOT_Scottsdale Azoney Sweet melissa tamayo 2
chandler
Davion Williams beckman 2
dennis blount 3
nathan eaton 2
noel arellano 2
Ellis "Moe" Robinson barbara phillips 2
david
henderson 2
manuel harvey 2

Positive Feedback

TOT Field:
Mesa

Staffing Updates
● of people in the hiring pipeline: 8
● of new hires: 18
● of trainees: 2
● of canvassers on staff: 20

Staffing Changes / Data Access Needed

● Nobody needs access to anything, Erik is on staff now as our part time QC but that is not
really new.

Clerk Relationships/Flags

● We have a great relationship with the County Recorder, Thanks to Daylon. We separate
our forms by county to save them time so they can send them to the right places and are
especially polite. They help us out by giving us a lot of forms when we do deliveries.
Turf / Locations

● Community Colleges have been a large windfall for us getting both high numbers of
forms and forms that are in-district. We understand though there are only so many
people we can register there and are still looking for more sites. We are also looking
more into events as the weather cools down and more outdoor events and activities
bring more folks out and about. K went to a Halloween event here in Mesa and got 14
forms and we also had many other canvassers get a decent amount of forms out of the
event.

General Issues Encountered in the Field

● We have quality canvassers who have set a very high standard in the Mesa Office so we
are cycling through a lot of new hires who are not up to snuff. More recruits with
canvassing experience would be desirable, a baseline experience in canvassing or even
sales really helps people take to the role easier.
● All other issues in the field are just standard, It is hot. We take a lot of precautions to
warn the canvassers and weigh them down with snacks and water.

Blocks/QC issues/ questions?

● No particular issues other than an increase in redaction errors, as the number of forms
increases there are more redaction errors than we’d like but now with an hourly QC staff
going over redactions as a last step before it is uploaded, that has been very helpful in
reducing these errors and making sure QC can get the forms done ASAP. Team Leads
are also doing checkouts with smaller crews to make sure the forms are all complete
and up to standard before they are even on the QC Desk.

Polarizing Messaging

● The messaging does its job. It makes the people we don’t want to register walk away
and the people we do want to register stop for a moment. Sometimes people can be
aggressive or especially rude to the canvassers but the canvassers can normally brush it
off or just ask us for a new site if3 the area is hostile and not receptive to the message.
Nothing out of the ordinary though, this could be said about pretty much all the offices.

Pledge Card Stories

● Lots of strong Republicans and Trump Supporters are still registering and agreeing with
the messaging but still register Republican or even write something pro-Trump on the
pledge card.
●

Scottsdale
Staffing Updates
● of people in the hiring pipeline: 5
● of new hires: 11
● of trainees: 5
● of canvassers on staff: 25

Staffing Changes / Data Access Needed

● Adding a QC hourly

Clerk Relationships/Flags

● Good relationship

Turf / Locations

● CC are a hit, removed lightrail

General Issues Encountered in the Field

Blocks/QC issues/ questions?

● Making a plan for incomplete forms found

Polarizing Messaging

Pledge Card Stories

● Lots of undecided

Glendale

Staffing Updates
● of people in the hiring pipeline: 14 but that's just interviews scheduled for today and
tomorrow, we are waiting on updated access to the september interview numbers
● of new hires: 26
● of trainees: 5
● of canvassers on staff: 15

Staffing Changes / Data Access Needed

 ● Emilie Lopez (Field Director) has lost access to Zoho recruiter

Clerk Relationships/Flags

Turf / Locations

● Lately, we've been visiting colleges more often and exploring new sites on weekends
when classes are not in session. Last Sunday, we tried a Dollar General and a Circle K,
both of which are located within our specific zip codes. They showed promising results in
terms of partisanship and foot traffic.

General Issues Encountered in the Field

● One of our crew members was threatened by the police. They told him that if he ever
canvassed again at a site in Glendale, he would be arrested for trespassing. However,
he later found out that he was mistaken for a different person whom the police were
actually looking for due to causing trouble in the area. This incident spooked our
canvasser, and he was uncomfortable returning to the site.

Blocks/QC issues/ questions?

● We have observed that one of our canvassers is consistently being flagged for not
having enough verified callers. Additionally, when some applicants do answer, they
sometimes mention that they were not canvassed from the location indicated on the
cover sheet, but from a neighboring store. He is always on the move when he's given a
site and covers the perimeter. Some of the people he talks to may not have a stable
home and may not use their phones frequently.

Polarizing Messaging

● Colleges have been very successful when using the Polarizing Message. We have been
receiving compliments on the vests and sometimes applicants approach us before we
get a chance to approach them.

Pledge Card Stories

● Stories can be repetitive. We have been receiving comments like "first time voting," "it’s
my right," "to protect women’s rights."

FM:
● What is maricopa county saying now as we delivery forms regarding SCOTUS
● AZ Final Push Planning [Link]
● When is Emilie (FM) coming back to AZ
 ○ I haven’t locked this date in 100%, but the week of 9/9
■ Locking in
● 9/30-10/2
● 10/5-10/7
○ I’m going to ooo a bit during high holidays and want to
know reschedule calls so we don’t miss them (just for later
in the day)
● Sent an updated script to Amy and Cedar for approval
○ FM is going to get feedback from our lawyers as the law has changed a bit and
we want to be sure we are good with our script
○
● Recruitment
○ Are we offering bonuses for labor day?
○ Are we offering other bonuses or increasing just our average salary? If possible if
we think that will help recruitment?
● Sites that we should maybe think about pausing? thoughts
○ Mesa
■ The Good Dispensary
■ H Mart
■ Daiso
■ Walmart
■ Parking Garage
■ Mesa Public Library
■ Dollar Tree
■ Petco/Savers 2090 S Power Road
■ Red Mountain Library
■ Tempe Library
■ Southeast Regional Library
■ Hoosier Cafe
■ House of Used
■ CVS
■ Brick Road Coffee
■ Garage East
■ ADOT MVD
○ Scottsdale
■ 100% in not returning to light rail
● Civic Center Library - 3839 N Drinkwater Blvd
● Dutch Bros Coffee on Rural
● Goodwill
● ASU Gammage
● Club Pilates on 16th
● SMCC Guadalupe
● Matts Big Breakfast
● JOJO Coffeehouse Breakfast & Brunch
 ● Dollar Tree on Hayden
● Downtown Phoenix Farmers Market - 720 N 5th St.
● Indian School & 38th St
● Squaw Peak Promenade
● Century Library - 1750 E. Highland Ave.
● Marina Heights
● The Toasted Owl Cafe
● Mustang Library - 10101 North 90th Street
● Target - 12602 N Paradise Village Pkwy W
● Yucca Library
● Fry's
● Echo Coffee
● Goodwill (Indian School & N 7th)
● Goodwill - 7th St
● Safeway - McDowell
● Manhasset Mart
● Chase Field
● Hilton on Scottsdale
● Ranch House Grille
● Khyber Coffee
● Essence Bakery
● Reformed Pilates
● Bashas on Missouri
● Herberger Theater
○ Glendale
■ Glendale Public Library

Aug 14, 2024 | AZ TOT<>FM

TOT QC:
QC Spreadsheet
○ Last Week
Total Forms Complete Form
Turf Name Total Forms Through QC % % with Phones
TOT_Scottsdale 203 150 94.67 91.33
TOT_Glendale 39 35 77.14 82.86
TOT_Mesa 177 122 95.08 97.54

■ Completion: Missing Address (9), Age/Date (5), Zip (4), ID (3), Citizenship
(2), Checkbox Marked No/DOB/ Not Eligible Age (1)
■ Completion by canvasser, under 85% past 30 days
Canvasser Name Turf Name Total Forms Through QC Complete Form Percent (QC)
DeAndre Smith TOT_Scottsdale 1 0

Roberto Cela TOT_Glendale 1 0

Mark Garrison TOT_Scottsdale 1 0

Taneese Givens TOT_Glendale 3 33.33

Mendell Dubuisson TOT_Glendale 8 37.5

Bojana Lukic TOT_Glendale 2 50

Daniel McIntyre TOT_Glendale 2 50

Darius Martinez TOT_Scottsdale 5 60

Kailah Lincoln TOT_Glendale 22 63.64

Ennely Torres TOT_Mesa 3 66.67

Abraham Garcia TOT_Scottsdale 19 73.68

Juan Carranza TOT_Glendale 4 75

Roberto Loyde TOT_Glendale 4 75

Reginald Moore TOT_Glendale 4 75

Caylee True TOT_Scottsdale 4 75

Marc Payne TOT_Scottsdale 4 75

Cynthia Strong TOT_Mesa 5 80

Kevin Havenar TOT_Mesa 5 80

Cierra Curley TOT_Mesa 5 80

Anquanta Artis TOT_Glendale 5 80

Victor Suttles TOT_Mesa 16 81.25

Christian Muston TOT_Scottsdale 33 81.82

Erica Patrick TOT_Scottsdale 18 83.33

Laika Simon TOT_Mesa 6 83.33

● RFD: 81, oldest 7/11

○ TOT_Scottsdale_WPrudden_07112024_site1.pdf
○ Reach out to Legohead in Blocks to investigate the technical flag→ Wendy Kay
● Open Flags: 35
Turf name Flag date
(Count All)

TOT_Glendale 1

TOT_Mesa 14

TOT_Scottsdale 20

Grand Total 35

Positive Feedback
TOT FIELD:

Mesa

Staffing Updates
● of people in the hiring pipeline: 10
● of new hires: 15
● of trainees:5
● of canvassers on staff:27

Staffing Changes / Data Access Needed

● Number of staff on standards: 2

● Number let go in the last week: 3

Clerk Relationships/Flags

● The Clerks seem happy with us. We split up forms by county to make it easy for them

Turf / Locations

● We have been using shiny apps to find dense areas. We are also trial running evening
shifts.

General Issues Encountered in the Field

● We occasionally run into aggressive/argumentative people at certain sites. The heat is a

constant obstacle but our people manage it well. We do frequently get kicked from sites.

Blocks/QC issues/ questions?

● Ethan adjusting to QC role well, do have redaction flags but these are getting resolved.
● Been QC Director at Mesa for about a week. There have been some
growing pains adapting to the new role and responsibilities but
Daylon has been very helpful in allowing me to get situated and learn
all the ins and outs of the QC position here at Mesa. -Ethan Eldredge
Polarizing Messaging

● The polarizing message seems to be working but still has been attracting republicans.

Pledge Card Stories

● Lots of voters who write things like “its my right” or “my duty” or “i should”.

Scottsdale
Staffing Updates
● of people in the hiring pipeline: 15
● of new hires: 5
● of trainees: 4
● of canvassers on staff: 25

Staffing Changes / Data Access Needed

● Number of staff on standards: 3

● Number let go in the last week: 2

Clerk Relationships/Flags

● No flags with clerk relationship

● Was able to get 300 forms, turned in 170 yesterday, behind on flags and planning to sort
out a citizen box flag.

Turf / Locations

● New site Yucca is producing well, school are back in session and we have been able to
go to their registration events with a lot of success, we have some events as baseball
season is starting up and we are looking to maximize that and women’s basketball, we
have made some strong inroads finding democrats in Republican strongholds (more
affluent areas like Fountain Hills, Paradise Valley, North Scottsdale)

General Issues Encountered in the Field

● Not using message, incompletes, not staying on turf, turf a ways out

Blocks/QC issues/ questions?

● New QC - Blocks is slow, needing to lean on others to keep us near targets on Flags
and uploads, hoping to have resolved by next week

Polarizing Messaging

● Had to put staff on standards for failing to use message, still getting Republicans

Pledge Card Stories: Want to work more on enhancing the ask for this, we have had a pledge
that says “F Trump” and “Hate Trump” and “Protecting” democracy and women’s rights

Glendale

Staffing Updates
● of people in the hiring pipeline: 40 for interviews
● of new hires: 8
● of trainees: 2
 ● of canvassers on staff: 11

Staffing Changes / Data Access Needed

● Number of staff on standards: 5 people on standards; Anquanta Artis, Nathaniel

Monreal, Andrew Satterwhite, Bojana Lukic, Daniel McIntyre
● Number let go in the last week: 8 people have been let go; Andrea Moreno, Robert Cela,
Gage Rossino, Nichalos Radisch, Daniel Martinez, Roberto Loyde, Simmon Torrez,
Reginald Moore Malone

Clerk Relationships/Flags

● Turn in more forms to get more forms

● Turf / Locations
● New events and site recommendations in zip codes. Drag brunches on sundays.

General Issues Encountered in the Field

● Heat, Canvassers retaining information.

Blocks/QC issues/ questions?

● Flags have been resolved except one, waiting on guidance

Polarizing Messaging

● Getting better, it’s working more and more

Pledge Card Stories

People are writing more about supporting women's rights.

FM:

● 44 QC flags
○ 17 packets are technical flags
○ 27 packets are canvasser flags
■
●
● TOT AZ WEEKLY RAMP
○ Every Monday, please fill out your weekly numbers (MON-SUN) for the last FM
reporting week
■ I did it for Amy this week as she is OOO
 ● I will be on the ground from the 19-23, once we get the new ramp, I’ll figure out when I’ll
be where
○ I will have to pull next weeks call as I am on a site visit
● FM is having another training from the 22-23 from 2-6pm EST
○ I have Ethan and James as attendees is there anyone else who needs to attend?
○ + Somer Hollingsworth - [Link]@[Link]
● I want to hear what we have done in places like scottsdale looking at forms per/hr and
how we can improve the numbers in glendale
○ Is it just that in scottsdale we are going to CC and back on the light rails?
● We might have this answered by getting the attrition rates but

Aug 7, 2024 | AZ TOT<>FM

FM:

● Marc/Amy, I know I messaged you about this, but we need to have a discussion of the
recruitment plan
○ Going to move this discussion off to after office staff hops off to save their time
■ How do you plan to staff these offices with canvassers?
● Are we doing anything different when it comes to hitting the
numbers that we need to hit in order to hit the hours we need to
We are not doing anything different than we have done during
other periods of growth, besides implementing better training for
new staff. We have never had a problem getting new folks in the
door, particularly in Mesa and Scottsdale. Instead, we have
intentionally ramped down recruitment to be able to build a core
base of staff who can allow us to grow efficiently... In both of these
locations, the data over the past week+ give us confidence that
we are now ready to intake new folks at a faster clip.
● Glendale:
○ This has been more of a consistent challenge, which is
why we have proposed to scale back the overall goals
considerably. Mostly, our issues here are the same as the
issues we faced in Mesa and Scottsdale early on. We
have folks in the pipeline, but we are not in a place to
responsibly bring them on in a big way yet. We are
confident in our new staffing and getting to a place that we
can grow within a week and once we are there, growth will
not be a problem.
● Will it require additional resources?
No
○ If so, what are they?
 ● How to we plan to support our office staff as we ramp up?
○ Do we have enough office staff to accomplish our goals?
Yes
○ Do they have enough time to do what they need to do in
the office and launch new trainees?
Yes
○ Do we have enough physical space to do this in each of
our offices?
Yes, we will be a little bit tight in Mesa at peak but we
already planned to run 2 different launch times to
accommodate folks schedules and this should mitigate any
space issues.
■ Can we rent them in the coworking spaces that we
are currently in
■
● I know TOT is having a PD Retreat: Aug 19-24
○ What is the plan to ensure that we are still providing the support to our running
programs
● Tentatively FM is having Training - 22nd and 23rd, Thursday/Friday, once FM confirms,
please send names and emails of people you want to send to the training
● TOT AZ WEEKLY RAMP
○ Every Monday, please fill out your weekly numbers (MON-SUN) for the last FM
reporting week
■ Amy if that can be your responsibility, that would be great
● I am planning my next site visit, 19-23 work for everyone?
● Flag Resolution
○ 23 scans (when I am typing this that need to be resolved)
■ What is preventing us from a fasted resolution time?
● Deliveries
○ We have forms as old as 7/30 that are ready to be delivered
■ Wanted to see what is happening here and if we are missing anything

TOT AZ:
● Updates
○
● Recruitment, Retention and Training
○ Mesa
■ # of people in the hiring pipeline: 33
■ # of new hires: 9
■ # of trainees: 5
■ # of canvassers of staff: 19
○ Scottsdale
 ■ # of people in the hiring pipeline: 18
■ # of new hires: 13 New hires in the last 4 shifts, half of which are
experienced canvassers
■ # of trainees: 13
■ # of canvassers of staff:27
○ Glendale
■ # of people in the hiring pipeline: 34
■ # of new hires: 9
■ # of trainees: 8
■ # of canvassers of staff: 14
● Clerk relationships/flags
○
● Turf / Locations
○ Can office staff talk about this
○ Mesa
■ Finding more consistent sites,we have some regular sites we are going to
currently and are utilizing shiny apps to find better places.
○ Scottsdale
■ Getting familiar with turf, numbers increasing everyday, James has
events in his radar and calendar where he plans to send people
○ Glendale
■ The locations are actually just fine here!
● General issues encountered in the field
○ Mesa
■ Still getting lots of republicans who agree with the messaging. Vests are
polarizing but also lead to negative interactions for canvassers.
○ Scottsdale
■ No issues as of now
○ Glendale
○ Nothing major here
● Staffing changes. Any data access needed?
○ Can the office staff of each office report this out?
○ Mesa
■ Staff currently on standards
● 4
■ Staff who’s been let go
● 0
○ Scottsdale
■ Staff currently on standards
● Coby Wolf
■ Staff who’s been let go
● none
○ Glendale
■ Staff currently on standards
 ● 3
■ Staff who’s been let go
● 6
● Pledge Card stories
○ Mesa
■
○ Scottsdale
■ People are responding well to the pledge card
○ Glendale

● Blocks/QC
○ Mesa
■ Finding quicker ways to get uploads done. Having more effective delivery
prep as well.
○ Scottsdale
■ Getting settled into new office with new leadership and getting everything
back on track
○ Glendale
■ Fixing the outstanding technical, following up on the deliveries, but this
office is actually the best here

● Polarizing Messaging
○ Mesa
■ Still getting lots of republicans. Our partisan 2 way percentage is 72.56%,
slightly under goal. Brainstorming ways to get more polarizing.
○ Scottsdale
■ Few republicans, lots of dems but more none or independent
○ Glendale
■
●

TOT QC:

TOT AZ FM 8/7

Jul 31, 2024 | AZ TOT<>FM

TOT QC:
QC Spreadsheet
○ Last Week
Total Forms Complete Form
Turf Name Total Forms Through QC % % with Phones
TOT_Scottsdale 61 44 93.18 84.09
TOT_Glendale 22 14 64.29 78.57
TOT_Mesa 115 73 93.15 98.63

■ Completion: Missing Zip (6), ID (4), Address (2), Age/Date (1)

■ Completion by canvasser, under 85%
Canvasser Name Total Forms Through QC Complete Form Percent (QC)

DeAndre Smith 1 0

Kailah Lincoln 5 20

Cynthia Strong 2 50

Christian Muston 4 50

Roberto Loyde 2 50

Oliver Lequia 2 50

Nathanael Monreal 3 66.67

Abraham Garcia 9 77.78

Melissa Moreno 5 80

Laika Simon 6 83.33

James Wilson 13 84.62

● RFD: 182, oldest 7/11

○ TOT_Scottsdale_SSmiley_07112024_site1reup.pdf
● Open Flags: 6 canvasser, 2 technical

Positive Feedback

TOT AZ:
● Updates
○
● Recruitment, Retention and Training
○ Mesa
■ # of people in the hiring pipeline
- FROM RECRUITMENT
7/31 - 5 listed
8/1 - 4 listed
8/3 - 1 listed WE DO NOT DO TRAINING ON SATURDAYS -
RECRUITMENT NEEDS TO MOVE THIS
8/13 - 1 listed WE DO TRAINING ON WEDNESDAY NOT TUESDAY -
RECRUITMENT NEEDS TO MOVE THIS
8/15 - 1 listed WE DO TRAINING ON FRIDAYS NOT THURSDAY -
RECRUITMENT NEEDS TO MOVE THIS
 ■ # of new hires
Since 07/24
13 Scheduled
7 Showed
4 Working still
■ # of trainees
4 Trainees
■ # of canvassers of staff
Canvassers actually working regularly (min 2 days a week)…
18 with 3 to be let go and more on performance review
○ Scottsdale
■ # of people in the hiring pipeline
For August 1st we have 7 new hires scheduled. 4 Are ready to work
For August 3rd we have 6 New hires. Only 1 can start but needs ot
countersign I-9’s
■ # of new hires
Since 07/24 we have had 6 New hires that were supposed to start
4 Showed up and 2 are still working
■ # of trainees
We currently have 2 Trainees
■ # of canvassers of staff
12 Current Canvasser’s On staff
○ Glendale
■ # of people in the hiring pipeline
● 11 people
■ # of new hires
● none
■ # of trainees
● Erika Lopez
■ # of canvassers of staff
● 11
● Clerk relationships/flags

● Turf / Locations
○ Can office staff talk about this
○ Mesa
■ We are working to find consistent and reliable sites that have targeted
voters. Many sites are only successful at certain times of the day.
○ Scottsdale
■ Curaleaf Bell- 17201 N 19th Ave, Phoenix, AZ 85023
■ Juniper Library- 1825 W Union Hills Dr, Phoenix, AZ 85027
■ Dollar General - 18631 N 19th Ave UNIT 138, Phoenix, AZ 85027
■ Dollar Tree Desert Palms- 3909 E Thomas Rd, Phoenix, AZ 85018
■ Dollar Tree- 1818 W Bell Rd Ste 120, Phoenix, AZ 85023
 ○ Glendale
■ Norterra shopping center
■ Happy Valley town center and surrounding areas
● General issues encountered in the field
○ Mesa
■ People who are aggressive in the field and many people who feel like
their vote does not matter. Some canvassers have gotten negative
reactions to the pink vests.
○ Scottsdale
■ Canvassers have been receiving feedback from people that other
organizations are damaging their reputation in the field.
Canvasser’s are being kicked out of the same locations repeatedly
and they continue to show up the next day
■ Canvasser’s do not like the pink vests
■ 3 people were let go. Jade Celaya- she quit/ Johhny Murphy- was
terminated due to leaving turf and not returning and constant no
call no show/ DeAndre Smith-Fired for Misconduct
○ Glendale
■ Harassment and animosity toward the pink vests.
● Staffing changes. Any data access needed?
Blocks
Shiny Apps
Blocks nightly email

○ Mesa
■ Staff currently on standards
● 3 staff currenty on standards.
■ Staff who’s been let go
● Angela sandner, Laika Simon
○ Scottsdale
■ Staff currently on standards
● 2 People who are on standards
Erica Patrick / Sean Smiley
■ Staff who’s been let go
● Johnny Murphy
● DeAndre Smith
● Janniya Robinson
● NAZIRAH MUHAMMAD
● Jade Celaya
○ Glendale
■ Staff currently on standards
● Daniel Martinez
● Juan
 ■ Staff who’s been let go
● Michael Esposito, fired
● Keia Thomas, resignation

● Blocks/QC
○ Mesa
■ Primarily redaction issues, I am working to make sure I review every form
prior to upload.
○ Scottsdale
■ Phone numbers missing / some redaction issues
○ Glendale
■ 2 in the pipeline but we are waiting on feedback. One is a redacted DOB
by accident.

● Polarizing Messaging
○ Mesa
■ Abortion is also a key word here, it really gets attention and invokes an
emotional response.
○ Scottsdale
■ When Canvassers use the Script, many potential applicants go away
and do not take the time to stop.
○ Glendale
■ “Abortion” is a very polarizing word for north west maricopa county areas.

FM:
● TOT AZ WEEKLY RAMP
○ Every Monday, please fill out your weekly numbers (MON-SUN) for the last FM
reporting week
■ Amy if that can be your responsibility, that would be great
● All PRs must be emailed with their respective Google docs to start the PR process
○ That email should include myself, nick and whoever at TOT should be looped in
■ I will not look at any of them unless they are in that format
● That includes just sharing me on the Google doc themselves they
need to be linked in an email thread with everyone on it to start
the process
○ The one in Scottsdale you shared me on the sheet with I
will not look at until we email everyone
■ People who are on PRs can not go back to the field
until the PR is resolved
 ● That happens after Nick weighs in and we
review the PR and come up with a plan etc.

Jul 24, 2024 | AZ TOT<>FM

TOT QC:
○ QC Spreadsheet
○ Last Week
Total Forms Complete Form
Turf Name Total Forms Through QC % % with Phones
TOT_Scottsdale 60 48 70.83 87.5
TOT_Glendale 27 17 82.35 88.24
TOT_Mesa 77 58 87.93 94.83

■ Completion: Missing ID (19), Address (4),

Age/Citizenship/Date/DoB(2),City(1)
■ Completion by canvasser, under 85%
William Pruden 80

James Wilson 80

Khateeb Hussain 77.78

Abraham Garcia 75

Christian Muston 75

Melissa Moreno 71.43

Ennely Torres 66.67

Mendell Dubuisson 66.67

Erica Patrick 33.33

Jesse Ibarra 0

● RFD: 313, oldest 7/4

○ TOT_Glendale_NAmuri_07042024_SITE2_redacted.pdf
● Open Flags: 5 canvasser

Positive Feedback

TOT AZ:
● Updates
○
● Recruitment, Retention and Training
○ Mesa
■ # of people in the hiring pipeline
■ # of new hires
 ■ # of trainees
■ # of canvassers of staff
○ Scottsdale
■ # of people in the hiring pipeline
■ # of new hires
■ # of trainees
■ # of canvassers of staff
○ Glendale
■ # of people in the hiring pipeline
■ # of new hires
■ # of trainees
■ # of canvassers of staff
● Clerk relationships/flags
○
● Turf / Locations
○ Can office staff talk about this
○ Mesa
■
○ Scottsdale
■
○ Glendale
■
● General issues encountered in the field
○ Mesa
■
○ Scottsdale
■
○ Glendale
○
● Staffing changes. Any data access needed?
○ Can the office staff of each office report this out?
○ Mesa
■ Staff currently on standards
●
■ Staff who’s been let go
●
○ Scottsdale
■ Staff currently on standards
●
■ Staff who’s been let go
●
○ Glendale
■ Staff currently on standards
●
 ■ Staff who’s been let go
●
● Pledge Card stories
○ Mesa
■
○ Scottsdale
■
○ Glendale

● Blocks/QC
○ Mesa
■
○ Scottsdale
■
○ Glendale
■

● Polarizing Messaging
○ Mesa
■
○ Scottsdale
■
○ Glendale
■

FM:
● I will be in PHX tomorrow, Amy just let me know what office you would like to meet at
(I’m thinking Glendale) and we can go from there
● Invoice reports are due on Glendale and Scottsdale- 7/31 (reporting date range is the
start of the program through 7/28)
○ READ BELOW CAUSE WE FALL INTO THESE CATEGORIES
○ Please note that we will need to work on a new ramp per office that is not:
■ 90% PTG
○ These two ramps will also have to be submitted with the
invoice reports on 7/31
■ Please use FM ramp as a template
○ Written work plans to address the issues if:
■ Below 90% completion rate
■ Below 70% 2way
 ●
We will need plans for both metrics on how we will be
hitting this goal
■ We have seen amazing improvements
● Looking at the numbers and when we are rebuilding this ramp to
ensure we hit our contracted obligations, we should take into the
fact that we need to ramp up a bit once we feel like we can handle
and train new people correctly
● TOT AZ WEEKLY RAMP
○ Every Monday, please fill out your weekly numbers (MON-SUN) for the last FM
reporting week
■ Amy if that can be your zresponsibility, that would be great
Shiny apps

When you open up the map app, you’ll see that the interface has changed a bit to accommodate
some new features and to help with navigating the map.
Here’s a brief list of the changes:

● The left-side panel now has three tabs: “Precincts”, “Ring”, and “Lines.”
○ Some of the features that were previously on the right-side set of options have
been moved to new places throughout these tabs.

● The “Precincts” tab allows you to control which precincts are displayed, via the
dropdowns or the sliders you already had access to.

● The “Ring” tab allows you to change where the “Ring” is on your map.
○ The starting location for the ring will be The “Ring” is the set of 5 circles that are
defaulted to the state capitol building.
○ Please note that the option to “Only show precincts in 10 mile ring radius” is in
the “Precincts” tab, not the “Ring” tab.
○ You can also choose not to see the "Ring"

● The “Lines” tab allows you select which additional lines and labels (i.e. CDs) you wish to
show.
○ Zip Codes have been added to the set of dropdowns in the “Lines” tab. Note
that there is a separate dropdown allowing you to see the Zip Code Numbers as
well as Target Zip Codes only

Jul 17, 2024 | AZ TOT<>FM

FM:
● Introductions to any new staff on the call
 ○ Hello Amy!
● I appreciate all the work everyone is doing, and i know these times are crazy
● Citizenship flags
○ 9 total for the program so far
■ completion, completion, completion

Overall Weekly (week if ⅞)

Completion rate below 90% 63.87 63.87
mesa 70.46 68.09
scottsdale 60.33 60
glendale 61.82 57.14

FM standards
● We at Forward Majority have a standard of 90% form completion rate
○ Okay, so for FM, what is a completed form?
■ Box 2: First and Last Name
■ Box 3: Residence Address
● For unsheltered applicants/registrant they may use:
● A homeless shelter to which the applicant/registrant regularly
returns.
● The place at which the applicant/registrant is a resident.
● The county courthouse in the county in which the
applicant/registrant resides.
● A general delivery address for a post office covering the location
where the applicant/registrant is a resident.
● A person who is otherwise qualified to register to vote shall not be
refused registration or declared not qualified to vote because the
person does not live in a permanent, private or fixed structure.
○ They can describe where they are taking shelter in box 3
● As used in this section, "homeless shelter" means a supervised
publicly or privately operated shelter designed to provide
temporary living accommodations to individuals who lack a fixed,
regular and adequate nighttime residence.
● They can use box 23 to describe their location to place so the
County Recorder places them in the right precinct to determine
the appropriate ballot form
■ For Native/Tribal applicants they may use box 3 to describe where they
live and box 23 to further describe their location
■ Box 5: City
● NOTE: If a city (i.e. “Sells”) is provided in the residence address
field with a PO Box in the mailing address field, this is not
considered incomplete. A lot of reservations do not have individual
 addresses for residents, so they have to use this method to
register to vote.
■ Box 6: Zip Code
■ Box 8: Last 4 of social security number
■ Box 9: Identification Number - one of the following:
● AZ Driver’s License/AZ ID number
● Tribal Identification Number
● Alien Registration Number
○ Documentation on the cover sheet notes stating a
photograph of an ID has been provided.
■ Box 12: Date of Birth
● Format does not matter as long as it is clear what the date is (i.e.
6/5/90 is okay)
■ Box 14: Party Preference
● Selections for party preference do not impact visual QC flags (no
party selected is fine).
● Canvassers will be collecting pledge cards for forms with no party
preference, but within Blocks these cards may not be visible.
There is no need to flag pledge cards as missing if they are not
visible in the packet gallery to QC callers.
■ Box 22: Eligibility
● Citizenship Checkbox
● 18 or Older Checkbox
● Signature
● Date
○ The format does not matter as long as month and day are
clear

○ NOTE FM is asking to collect phone numbers, but it doesn’t affect your

completion rate
● This is a training issue of our overall program, and this is something we need to address
ASAP
○ Note there are other things we have to tighten up on, like our dem 2way and in
district % numbers, but if we don't tighten up completion first, then it just gets
messy

My honest opinion is we need to start placing people on PRs but I want to hear everyone out

Housekeeping:
● Moving forward can we ensure that everyone who is on this call plus the Office
Managers and the QC Staffers are on the these calls that would be great
● Invoice reports are due on Glendale and Scottsdale- 7/31 (reporting date range is the
start of the program through 7/28)
○ READ BELOW CAUSE WE FALL INTO THESE CATEGORIES
 ○ Please note that we will need to work on a new ramp per office that is not:
■ 90% PTG
○ These two ramps will also have to be submitted with the
invoice reports on 7/31
■ Please use FM ramp as a template
○ Written work plans to address the issues if:
■ Below 90% completion rate
■ Below 70% 2way
● We will need plans for both metrics on how we will be
hitting this goal
● TOT AZ WEEKLY RAMP
○ Every Monday, please fill out your weekly numbers (MON-SUN) for the last FM
reporting week
■ Amy if that can be your responsibility, that would be great
Site Visit:
I will be in PHX from 7/24-7/28 and I will work closely with Amy to create a visit agenda

Partner Updates

Numbers

● General Updates
○ Staffing changes and updates
■ Can we get a full timeline on TOT staff and when the handoff has been
fully made?
○ Any changes in data access needs
■
● Training
○ Training processes and effectiveness
■ Please add our current training process and what is going to change to
(broken down by office if needed) to improve completion rates
Sites
● Mesa
● Scottsdale
● Glendale
Debriefs & Process
● Structure and effectiveness of debriefing sessions
○

Field Operations
● Polarizing Messaging
 ○
● Status of polarizing messaging in the field
○
● Any pushback or flags encountered
○

Any issues or flags

TOT QC
● QC Spreadsheet
○ Last Week:
Total Forms Complete Form
Turf Name Total Forms Through QC % % with Phones
TOT_Scottsdale 105 77 61.04 83.12
TOT_Glendale 28 12 41.67 83.33
TOT_Mesa 141 74 66.22 90.54
Incomplete: Missing ID (38),
Address (15), Date
(11), Zip (7), Age (5),
DoB (4),
Citizenship/City (2),
Signature/OoS
Address (1)

● Open Flags: 11, Oldest 7/12

● Deliveries: 265, oldest 6/25
○ Forwardmajority_Theoutreachteam_Mesa_062524_ETorres_site2_Redacted.pdf
● Positive Feedback

Jul 8, 2024 | AZ TOT<>FM

FM:
Invoice reports are due on
Glendale and Scottsdale- 7/31

Mesa- N/A

PR Review in Glendale office

TOT Arizona:
Mesa:
Scottsdale:
Glendale:

TOT QC:

Jun 26, 2024 | AZ TOT<>FM

Attendees: Ashley Caldwell Emilie Pollack Erik Darcey Max Toubman

Arizona
● Mesa
○ Redaction
○ Naming conventions
○ Upload issues
● Scottsdale
○ Collection rates
○ Shifts
○ Field hours per shift
○ Sites research and generation
● Reschedule FMAZ weekly call
○ This time doesn’t work for Roger Bautista
● While FM is OOO, Caroline will be best contact (text)

North Carolina
● Weekly call
○ After launch
○ Time that works for both coasts
○ Tuesday
● Turfing
● Timeline
○ Charlotte
■ Jul 8 director training start
■ Jul 12 director test shifts start
■ Jul 16 canvasser shifts start
■ 11 shifts affected, hiring more canvassers in first week to make it up in
the first week
○ Asheville
■ Train with Charlotte
■ Jul 16 director test shifts
● Materials
○ Emilie send over any NC VR law materials
■ VR laws and eligibility
 ■ Redaction requirements
■ Workflow
■ ShinyApps and zip codes
● Action items
○ Emilie send NC VR materials, ShinyApps, zip code
○ Ashley send Tuesday availability for meetings
○ Ashley send Blocks access request for Ashley, Gabriel, Max
○ Emilie: update ashley on Blocks situation
○ Max: send vests and script for approval
○ Emilie: send NC abortion messaging

May 29, 2024 | AZ TOT<>FM

Attendees: Ashley Caldwell Emilie Pollack Erik Darcey Max Toubman

Notes
● Blocks/ShinyApps access - Erik to add to Blocks. Erik to ping to Carlos for Shiny Apps
○ Wendy Kay (Mesa Lead Director) [Link]@[Link]
○ Shelby Parkes (Scottsdale Lead Director) [Link]@[Link]
○ Daylon Kassing (Mesa QC Director) [Link]@[Link]
○ Kevin Hernandez (Scottsdale QC Director)
[Link]@[Link] - Could move over to Glendale
○ Emilie Lopez (Scottsdale Deputy Director) [Link]@[Link]
○ Luis Vanegas (Mesa Deputy Director) [Link]@[Link]
○ Omar Reyes (Scottsdale Deputy Director) [Link]@[Link] -
Could move over to Glendale
● Thurs/Fri Training - Max to send emails to remove, Erik checking around Adobe and
Blocks access
○ Directors added
○ Remove
■ <[Link]@[Link]>, <[Link]@[Link]>,
<kevinahc2000@[Link]>, <[Link]@[Link]>,
<oreyes2222@[Link]>, <sparkesnrex@[Link]>,
<vanegasgerardoluis@[Link]>, <wendykaybias@[Link]>
● Action items for FM
○ Pledge card approval (sent via email) – Caroline needs to signoff. Is this going to
be same as PA and NC?
○ Script approval (sent via email) – Caroline needs to signoff
○ Send VR Laws of the Land, AZ Specific Rules, and AZ Workflow documents from
FM - FM needs to send
○ Get final word on whether Keep Abortion Legal vest that was approved for AZ is
also good for NC -
 ○ Keep TOT updated on next FM training (end of June?) – Confirm when next
training is
● Questions
○ Are we good to print the VR form? Yes
○ Are we good to start with polarizing messaging or do we want a buffer period like
in MI and PA? TBD Erik to check with Caroline
○ Pledge card? Anyone who selects no party, blank party, other party

Action items
● Max: send list of emails to remove from FM training
● Emilie & Max: Connect around making call recurring. Next week W will be first launch
date
● Emilie: Set up chat for QC