DHL Express Worldwide Rates 2023
DHL Express Worldwide Rates 2023
Premium 9:00: add 1,500.00 INR to the DHL EXPRESS WORLDWIDE EXPORT rate
Premium 12:00: add 1,000.00 INR to the DHL EXPRESS WORLDWIDE EXPORT rate
● Fuel Surcharge & Goods and Services Tax will be charged, as applicable
● The Rates as set out in this rate card are valid only until December 31 of the year the Rates are quoted. The Rates are subject to a General Price Increase (GPI) effective January 1st of each year.
● All Rates stated here are in INR and are based on the shipment volumes and profiles that have been provided by the Customer. In the event of a shortfall on the projected volumes or a substantial change
in the weight or destination mix, DHL reserves the right to revise the Rates at any time upon prior written notice to the Customer
● Any other levies, taxes or duties enforced by the government would be charged as applicable. For any further details on surcharges log on to [Link]. Alternatively, you may call DHL Customer Service on
1 800 111 345 or contact your Account Manager
● DHL Express does not accept shipments exceeding 3,000kg, or containing pieces exceeding 1,000 kg or 300 cm length, or not meeting DHL standards for packing. Refer to Packing Guide on
[Link] These network restrictions are subject to change with 30 days notice.
SERVICES
Name Description Price Mechanism Net Charge Products Applicable
Customers shipping to a home or private residence can choose to activate
specific delivery options by designating the delivery address as Residential.
RESIDENTIAL For shipments designated as Residential Address, DHL Express will Your charges are waived. All Products
ADDRESS proactively notify the receiver via email or SMS about the shipment’s
progress. Receivers can then select the delivery option that best suits their
requirements via the On Demand Delivery website.
VOLUMETRIC
WEIGHT
Name Description Volumetric Weight Divisor
General
IN FORWARDING THIS DOCUMENT TO DHL WITH YOUR EMAIL ACCEPTANCE, VIA SIGNED HARD COPY, OR BY SHIPPING WITH DHL, YOU ARE
CONFIRMING THAT YOU HAVE ACCEPTED THE TERMS OF THIS OFFER TO PROVIDE SERVICES AS SET OUT IN THIS AGREEMENT. YOU ARE
Acceptance of offer ALSO CONFIRMING THAT YOU ARE AN AUTHORISED SIGNATORY CAPABLE OF ACCEPTING THIS OFFER ON BEHALF OF THE CUSTOMER. THIS
OFFER BY DHL AND YOUR ACCEPTANCE IS SUBJECT TO DHL RECEIVING A SATISFACTORY CREDIT CHECK AGAINST THE CUSTOMER.
This Service Agreement between DHL and the Customer (as specified on Summary Page) will commence on the first date of the month in which you have
accepted the terms of the offer and shall continue for a period for one year or otherwise specified in the Rates. This Service Agreement may be terminated by
Term and Termination either party upon one month prior written notice, or with immediate effect in the event of the other party's insolvency, or if the other party commits a material
breach which is either not capable of remedy or which that party fails to remedy within 14 days of receipt of written notice requesting the breach to be
remedied.
Rates quoted are based on DHL's standard Terms and Conditions of Carriage as found on [Link] DHL’s
operating process does not include any non-standard or tailored services, such as dedicated transport, enhanced Customs services or on-site services. The
Our service commitment Rates are valid for services during the hours of standard operation designated by DHL and shall exclude public holidays and weekends. Rates are calculated
on the basis that shipment flows are from business address to business address.
Price agreement
All services, surcharges, and rates for specific lanes or destinations not quoted in this Service Agreement, will be priced as per DHL’s standard rates as
Services not quoted found on [Link] or which shall be made available upon request.
The Rates for transportation, services, and surcharges, as set out in this Service Agreement are based on a revenue qualifier agreed with the customer or
Basis of quotation otherwise specified in the Rates. In the event of a shortfall on the revenue qualifier (for all or for a specific product) or in the event of a substantial change in
the volume, weight or destination mix, DHL reserves the right to revise the Rates at any time upon prior written notice to the Customer.
Volumetric weight factors apply to DHL Rates. Shipments will be charged according to the higher of actual or volumetric (dimensional) weight per piece and
any piece may be re-weighed and re-measured by DHL to confirm this calculation. DHL calculates volumetric weight (in Kilograms) by dividing the shipment
Volumetric divisor volume (in Cubic Centimeters) by 5000 (or Length x Width x Height [(in cm)] / 5000). DHL reserves the right to modify this formula. Please refer to DHL
Rates for exceptions/additional details on the Volumetric Divisor.
The Rates are only offered to contracting parties and cannot be extended to third parties. Majority-owned subsidiaries of the Customer and other parties can
Partner companies be added to the contract by mutual agreement.
Price components
Rates are exclusive of value-added tax (VAT), sales taxes (or equivalent), customs duties, fines or interest thereon, and other government taxes imposed
Duties & Taxes with respect to the provision of services, which shall be for Customer's account.
Optional Services and Surcharges
Additional Charges related to Optional Services and Surcharges are billed in accordance with the standards in effect at the time the shipment booking was
made. Additional Charges are paid in addition to applicable transportation charges and apply whenever the Optional Service is requested or the Surcharge is
required. Details of Optional Services and Surcharges are set out in the Rates and as further described at [Link]
[Link].
Unforeseen Events
a. Governmental and Regulatory Increases
Any additional governmental or regulatory practices, procedures or regulations which result in increased costs to DHL e.g. those enforced by IATA, will be
passed on proportionately to the Customer upon thirty days written notice.
Additional Charges
b. Emergency Situations
DHL reserves the right to apply surcharges to recover costs associated with temporary emergency situations beyond DHL's control which could not be
reasonably anticipated at the commencement of this Agreement. All such surcharges will be temporary and will apply in addition to the Rates. The Customer
will receive an eight days prior written notice of any emergency surcharge, describing the reasons for such surcharge.
c. Demand Surcharges
One or more Demand Surcharges will apply to shipments during a period of high demand. A period of high demand is to be determined by DHL at its own
discretion, but may include a time of high demand for shipping services or a period with high operational cost. Details regarding the application of Demand
Surcharges are set forth at [Link] and will be subject to change upon prior notice. Demand Surcharges apply cumulatively if a shipment
and/or individual pieces meet more than one of the specified criteria. Demand Surcharges apply in addition to the rates and any other applicable charges.
A fuel surcharge will apply to the Rates, calculated in accordance with the methodology at
Fuel Surcharge [Link] unless otherwise specified in the Rates. DHL may from time to time elect to revise its
fuel surcharge table.
Price review
In general, DHL's pricing is valid until December 31st of the year of the issue date of this offer. Unless otherwise specified in the Rates, the Rates are subject
General Price Increase to adjustment in accordance with DHL's annual change to its standard rates in each country, which occurs on January 1st of each year.
In the event that the currency of a country for which the Rates quoted devalues in excess of [5%] against the Euro or US Dollar at [OANDA/local major bank]
Currency exchange rates identified by DHL, DHL shall be entitled to immediately adjust the Rates applicable to the said country. Any such adjustment shall be
commensurate with the rate of devaluation.
In the event that the inflation rate of the country for which the Rates are quoted would exceed [5%] , DHL shall be entitled to adjust the Rates upon 30 days
High inflation prior notice.
Other
The Rates are based on Customer’s commitment to use the following DHL online shipping tools such as: DHL WebShipping, DHL Import Express Online,
DHL Connect, DHL EasyShip, DHL eMailShip, DHL XML Services, and EDI (transmission of shipment data through electronic data interchange) (“eCom
Online shipping tools Tools”). The Customer shall not require the manual processing, recording, labeling or invoicing of shipments without the prior written consent of DHL. DHL
invoices are not accompanied by a Proof of Delivery, which can be made available for an extra charge for a maximum period of 3 months after delivery.
This Agreement and the rates are confidential. Neither party may disclose or publicize the existence or contents of this Agreement without the prior consent
Confidential Information of the other party.
The governing law of the Agreement shall be the substantive law of India and the courts of India shall have exclusive jurisdiction. This Agreement sets out
Governing Law the entire agreement between the parties and supersedes and replaces any other prior verbal or written agreement.
If your business needs a dedicated vehicle to collect unusual shipments, or a pickup Rate per kg/lbs with 40 per kg with minimum
DEDICATED PICKUP QA
outside normal business hours, we can arrange this for you. minimum of 1,760 per shipment
At Shipper's request, an administration charge for invoicing duties and taxes to the
Shipper, third party orto anentity in a third country, when such duties and taxes are not
% of fiscal charges with 2% of fiscal charges with
DUTY TAX PAID DD paid for by the Receiver at the Shipper's request. Duties and taxes are paid for by DHL
minimum minimum of 2,350
at destination but then recovered from the Shipper through the Collect Billing system.
Available only for select countries.
At Shipper's request, the delivery of a non-document shipment/piece by the Shipper
that ensures the value of the goods are kept confidential from the Receiver; while the
NEUTRAL DELIVERY NN Rate per shipment 500
importer of record at destination (not being the Receiver) is billed for the duties and
taxes.
The Change of Billing service applies when a customer requests a change of defined
billing information on an already issued invoice, which is not due to DHL Express’ fault
CHANGE OF BILLING KA Rate per invoice 900
and which will result in a reissuing of the invoice and, in case of account change,
crediting of the old account and debiting of the new account.
A charge applies to every paper invoice provided to a Customer. In lieu of paper
PRINTED INVOICE KD Rate per invoice 250
invoices, DHL's online e-billing service is available at no extra charge.
MyDHL+ users can request ad-hoc climate neutral shipping service for individual 8.8 per kg with
GOGREEN CLIMATE
EE shipments. The customer can selectively request climate neutral shipping by ticking Rate per shipment minimum of 8.8 per
NEUTRAL
the respective service box in the shipping tool. An annual certification is not included. shipment
By contractual agreement with the Shipper, a full carbon-neutralservice comprising 8.8 per kg with
GOGREEN CLIMATE Rate per kg/lbs with
EA calculation of CO2 emissions on a shipment level; offsetting of these emissions by DHL minimum of 8.8 per
NEUTRAL minimum
Carbon Management; and an annual certification by an external third party. shipment
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SERVICES AND SURCHARGES
DHL Express
Services and Surcharges
st
Published Charges | Effective from 1 Jan 2023
SURCHARGES
Name Charge code Description Price Mechanism Net Charge INR
A surcharge is applied when shipping to or importing from a destination country, DHL
is operating at elevated risk due to continuous state of war, civil unrest, or continuous
ELEVATED RISK CA threats from terrorism. Rate per shipment 1,800
Countries affected (subject to change): Afghanistan, Iraq, Libya, Somalia, Mali, Niger,
Sudan, Syria, Ukraine and Yemen
Surcharge applies when shipping to or importing from a destination country that is
subject to specific trade restrictions imposed by the UN Security Council or national
RESTRICTED legislation such as the EEAS of the European Union of the US Office of Foreign Assets
CB Rate per shipment 2,700
DESTINATION Control (OFAC).
Countries affected: Central African Republic, Democratic Republic of the Congo, Iran,
Iraq, North Korea, Libya, Somalia, Syria and Yemen
A fixed surcharge is applied to every piece, including a pallet, with a single dimension in
OVERSIZE PIECE YB Rate per piece 4,100
excess of 120cm (48 inches).
A fixed surcharge is applied to every piece, including a pallet, that exceeds the scale or
OVERWEIGHT PIECE YY Rate per piece 7,800
volumetric weight of 70kg (150 lb).
The surcharge applies when any pallet piece in a shipment is deemed non-stackable
NON STACKABLE
YC due to its packaging, content or shape or is clearly marked with FRAGILE/ DO NO Rate per piece 20,500
PALLET
STACK instructions.
An international remote area service is defined by a post code (or town name in the
REMOTE AREA absence of post code) that is determined as difficult to serve or too distant. Providing a Rate per kg/lbs with 40 per kg with minimum
OB/OO
PICKUP/ DELIVERY pick-up/ delivery shipments from /to such post codes requires a significant effort from minimum of 2,350 per shipment
DHL and presents considerable value to the Payer.
ADDRESS Will be applicable on shipments that are undeliverable in the first attempt due to
MA Rate per shipment 900
CORRECTION incorrect/ incomplete delivery address or consignee details.
A surcharge applies for each outbound/inbound shipment consigned with non-
DATA ENTRY PD electronic,paper based manual house waybills. Electronic shipping documentation Rate per shipment 450
incurs no additional charges.
The handling and transportation of shipments containing Lithium Ion batteries that are
compliant to the IATA Packing Instructions 965 Section II (lose) by air. Charge is not
LITHIUM ION
HB applied for Lithium Ion Batteries when it is contained inside an equiment/device like Rate per shipment 6800
PI965
notebooks, tablets , mobile phone etc.
*Accepted from approved Shippers only
Surcharge is applied for the handling of shipments involving specific types of Lithium
batteries compliant with the appropriate IATA Packing Instructions (PI): Lithium Ion,
LITHIUM ION PI966 HD Rate per shipment 410
Section II PI966
*Accepted from approved Shippers only
Surcharge is applied for the handling of shipments involving specific types of Lithium
LITHIUM METAL batteries compliant with the appropriate IATA Packing Instructions (PI): Lithium Ion,
HM Rate per shipment 410
PI969 Section II PI966
*Accepted from approved Shippers only
Surcharge is applied per shipment when the handling and transportation of shipments
involves substances and commodities that are in Excepted Quantities (EQ) in
] HH Rate per shipment 440
compliance with IATA Dangerous Goods Regulations.
*Accepted from approved Shippers only
Surcharge is applied per shipment when the handling and transportation of TDI
shipments involves substances and commodities requiring a Shipper’s declaration in
FULL DANGEROUS
HE accordance with the IATA Dangerous Goods Regulations. Rate per shipment 6600
GOODS
DG class 2, 3, 4, 5, 6, 8 and 9 commodities, according to IATA regulations.
*Accepted from approved Shippers only
This variable surcharge is applied to the transportation charge and any transportation
related surcharges. It is derived from publicly available fuel indices that are also shown Pls refer to DHL website
FUEL SURCHARGE % On transportation
FF on the DHL Express website at [Link]/ fuel surcharge. The charge is calibrated every for the prevailing Fuel
(JET) and additional charges
month to the fuel price that was current two months prior to the billing month. The Fuel Surcharge.
Surcharge applies to domestic and international shipments.
Note: For more details on surcharge portfolio, please visit [Link]
7
SERVICES AND SURCHARGES
DHL Express
Services and Surcharges
st
Published Charges | Effective from 1 Jan 2023
CUSTOMS SERVICES
Name Charge code Description Price Mechanism Charge (INR)
At Customer’s request, DHL clears the shipment at destination and arranges for any
applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL
% of fiscal charges with 2% of fiscal charges
DUTY TAX IMPORTER WC account at destination.
minimum with minimum of 820
The duty tax payer will be invoiced an extra charge based on a flat rate or a percentage
of the fiscal charges that were advanced.
The use of DHL's credit or cash to fund the clearance. duty and tax charges related to a
shipment /piece, instead of the Receiver using his own bond or credit line. The customs % of fiscal charges with INR 820 or 2% of Duty
DUTY TAX RECEIVER WW
process is accelerated with DHL making prompt payment of relevant charges, while minimum whichever is higher
the Receiver defers payment until an agreed date.
Note: For more details on Customs Services portfolio, please visit [Link]