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Communication vs. Business Communication

The document compares general communication and business communication, highlighting their differences in audience, tone, and purpose. General communication is informal and relaxed, while business communication is formal and goal-oriented, focusing on organizational objectives. It emphasizes that business communication is a subset of interpersonal communication, characterized by a professional tone and clear intent.

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Huzaifa Imran
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68 views2 pages

Communication vs. Business Communication

The document compares general communication and business communication, highlighting their differences in audience, tone, and purpose. General communication is informal and relaxed, while business communication is formal and goal-oriented, focusing on organizational objectives. It emphasizes that business communication is a subset of interpersonal communication, characterized by a professional tone and clear intent.

Uploaded by

Huzaifa Imran
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

Name : Muhammad Huzaifa Imran

Class : BBA07221003
Subject : English
Assignment : 01
“Comparison between Communication and Business Communication.”

Communication is an art of exchanging ideas, facts, information, etc. from one


person or entity to another. The process of passing any information from one
person to another with the help of some medium is termed as communication.
Business communication is exchanging information between employees and
those outside the organization. Employees and management interact with one
another through effective communication to accomplish organizational goals. It
aims to reduce errors and enhance performance:

Comparison
The first and foremost difference lies in the audience. Whereas in general
communication you take different tones depending upon whether you are talking
to a child, a friend or someone who is a senior, in business communication takes
place between people who are talking about a subject that is common and
important to all. You engage with others to further your goals whereas
communication is informal, rather casual and much more relaxed when you are
talking to your friend or chatting with someone on FaceBook.

You can use slang terms and at times be crude when talking to a friend but in
business communication, you maintain a distance and use a formal language only.
Of course you can enquire about the health of the ailing mother of your client in
business but that is more out of courtesy and also to cement the ties rather than
any genuine concern as is the case with the mother of a friend. There are times
when both types of communication appear to be similar as when you ask a client
to come over to a restaurant for a lunch or dinner but if you observe closely, you
can find that the ulterior motive is at work during conversation on the restaurant
table if you compare it with the tone between two friends sitting in the same
restaurant.
Business communication is such as to put the other person at ease but it is
unemotional (lacks sentiments). On the other hand, one can feel the warmth and
emotions in any general communication. At a broader level, business
communication is just a subset of interpersonal communication as two business
partners can talk about sports and weather just like any two friends walking down
a street. In business communication, there is a clear cut purpose, like trying to
convince client about the usefulness of a new product or signing a contract. In a
business communication, the tone is professional, often like that of a teacher
trying to explain a concept to his students. In business communication, the tone,
purpose and content vary depending upon the audience.

THE END

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