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Lost Luggage Report for Flight RT163

Jenny Zelinski is reporting a missing suitcase after arriving on flight RT163 from JFK to the UK. The suitcase is described as grayish blue, hard plastic, with wheels, a small lock, and a label with her name and phone number. The airline representative provides a reference number for tracking and assures her that the luggage should be returned within 24 hours.

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15 views1 page

Lost Luggage Report for Flight RT163

Jenny Zelinski is reporting a missing suitcase after arriving on flight RT163 from JFK to the UK. The suitcase is described as grayish blue, hard plastic, with wheels, a small lock, and a label with her name and phone number. The airline representative provides a reference number for tracking and assures her that the luggage should be returned within 24 hours.

Uploaded by

Thu Thu
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

Can I help you?

Yeah my suitcase hasn't arrived.


Which flight were you on?
Flight RT163 from JFK
I'll take your details and then I can issue with the reference number. Can I have your name
please?
Uh my name is Jenny zelinski that's Z i.e. LINSKI
And you're a visitor to the UK?
That's right
How long are you staying for?
10 days
OK how many bags are you missing?
Just one, a suitcase
Can you describe it for me?
Uh well it's kind of grayish blue. It's hard plastic I think
And what size is it?
Ohh it's uh size, like this, and it has wheels.
Anything else?
Yeah, there's a small lock and a label with my name and phone number on it
And what was in the suitcase?
Just about everything clothes toiletries all my personal belongings really.
Can I have your address in the UK?
Ohh just a minute! It's the Grange Marsh Lane, Long Crendon Oxfordshire
And the contact number?
Yes it's 001202494012
And finally can you sign this?
Of course
Do you have any idea where it is? I mean do you think it's still in New York
It's possible. I'm very sorry for the inconvenience. It is your reference number you can track the
progress of your luggage online or just give us a call but we should be able to get it back to you
within 24 hours.
That would be great! Thank you!

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