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Marketing Automation Workflow Overview

The document outlines the workflow for acquiring competitors' users through a premium membership offer that includes a 12-month subscription plus additional months. It details the roles of various stakeholders, such as the Activation Officer, Legal, and Labamu Admin, in the process of user registration, document collection, and payment processing. The workflow is designed to be efficient, with an estimated completion time of 30 minutes and specific requirements for managing the process.

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gilank.sp
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0% found this document useful (0 votes)
2 views1 page

Marketing Automation Workflow Overview

The document outlines the workflow for acquiring competitors' users through a premium membership offer that includes a 12-month subscription plus additional months. It details the roles of various stakeholders, such as the Activation Officer, Legal, and Labamu Admin, in the process of user registration, document collection, and payment processing. The workflow is designed to be efficient, with an estimated completion time of 30 minutes and specific requirements for managing the process.

Uploaded by

gilank.sp
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Workflow Competitor Acquisition

(Premium Membership 12 Months + X Months)

Legal Activation Oficer User Labamu Admin Tech Customer Success

Sales AO visits to users


of other application Register
users who are still Labamu
subscribed

X Months + 12 Months
User
X Months = remaining
AO checks the performs subscription period for
remaining KYC other applications
subscription Standard Complete:
period (1) Signed by the
owner on the seal
(2) Photo of the
Competitor data owner's KTP above the
photos used: agreement
(1) Brands Fill in the (3) The agreement is
(2) Remaining validity period the owner's handle that
Duration of Use he gets X + 12 months
in "Labamu
(3) Initial purchase Agreement"
price + duration/
optional
Enter Expiry
soft copy
Date

'(1) documents sent


by Whatsapp to Rp. 1,400,000 -
LABAMU ADMIN IDR X (Discount) =
at the same time AO (2) ADMIN fills in Nett Price
Legal officer recieve hard
Recieve hard copy customer data in *Disc specified by
copy " Labamu Agreement" documents and send hard copy the LABAMU ADMIN AO via SPV
documents to legal officer with account for billing Approval
delivery services (POS) purposes Active Premium Premium
Membership: X Membership
Months + 12 Active
Months
Invoice from
Labamu will
be sent to
users Training by
Trainer

LABAMU ADMIN
provide
information to AO,
Payment is and send proof of
completed receipt by
Whatsapp or
email Customer
Success
Confirmation

Diagram Key
Legal
REQUIREMENT
-Device (handpohone) & Whatsapp Labamu special
Activation Officer
number to manage softcopy of files sent
User
Labamu Admin - LABAMU account admin who can send invoices and
Tech receive money
Customer Success
- Forms, duty stamp, envelope will be prepared by
admin (request budgeting to finance)

- This proccess estimated end in 30 minutes

-Separate team: focus on training & trouble shooting


(technical)

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