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RPA Team Roles and Responsibilities Guide

The document outlines the roles and responsibilities of various positions involved in Robotic Process Automation (RPA). Key roles include the Solution Architect, Business Analyst, Implementation Manager, Infrastructure & IT Security admin, Process Owner, and RPA Support, each contributing to the design, implementation, and maintenance of RPA solutions. These roles ensure effective automation by mapping processes, managing teams, and providing ongoing support post-deployment.

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2 views5 pages

RPA Team Roles and Responsibilities Guide

The document outlines the roles and responsibilities of various positions involved in Robotic Process Automation (RPA). Key roles include the Solution Architect, Business Analyst, Implementation Manager, Infrastructure & IT Security admin, Process Owner, and RPA Support, each contributing to the design, implementation, and maintenance of RPA solutions. These roles ensure effective automation by mapping processes, managing teams, and providing ongoing support post-deployment.

Uploaded by

goncalo.rosa.oliveira
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Solution Architect - Is in charge of defining the Architecture of the RPA

solution. The Solution Architect translates the requirements captured by


the functional analysts, creating the architecture and design artifacts.
They lead, advises, and is responsible for the developers' team delivery.

Business Analyst - Is responsible for mapping of the AS IS and
proposed TO BE processes. Business Analysts hold knowledge of the
business process that gets automated, general business process theory
and RPA capabilities. They are responsible with listing the process
requirements for automation, clarifying the inputs and expected outputs,
creating RPA documentation (Process Design Documents, Process maps.

Implementation Manager/Project Manager - Forms and manages
the RPA team, does resource planning and teams availability, in order to
hit automation goals. Most of the times the PM is the Single Point of
Contact (SPOC) for questions, RPA initiatives, or parallel RPA product
projects.

Infrastructure & IT Security admin - With good technical and
security skills, they are responsible for setting up and maintaining
hardware & software resources for UiPath product installations. They set
up accounts for all the devs, end users and robots.

Process Owner - Is the key stakeholder and beneficiaries of the RPA
solution. Usually Senior Management level, with some 10-15+ years of
experience, possibly split across domains. Multiple people can have this
role, based on department (Finance, IT, HR, etc).

RPA Support - Manage the robots after the processes have been
moved to production, with support from the original RPA devs who have
performed the automation. May have multiple levels of support: L1-
Client, L2- client/ partner, (L0 – Super users; L3 – UiPath)

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