0% found this document useful (0 votes)
46 views4 pages

Finacle Customization Specialist Resume

Annillin Ehizuwenlen George is seeking a Finacle Customization position in a Fintech firm, leveraging his analytical and technical skills gained through extensive training. He holds a B.Tech in Petroleum/Petro-Chemical Engineering and multiple certifications in IT and Finacle technologies, with experience in core banking application support and IT management. His work history includes roles at Exelon Consulting, Computer Warehouse Group, and various hotels, focusing on IT systems support, customer service, and network management.

Uploaded by

annillin.george
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
46 views4 pages

Finacle Customization Specialist Resume

Annillin Ehizuwenlen George is seeking a Finacle Customization position in a Fintech firm, leveraging his analytical and technical skills gained through extensive training. He holds a B.Tech in Petroleum/Petro-Chemical Engineering and multiple certifications in IT and Finacle technologies, with experience in core banking application support and IT management. His work history includes roles at Exelon Consulting, Computer Warehouse Group, and various hotels, focusing on IT systems support, customer service, and network management.

Uploaded by

annillin.george
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

32, Shitta Bay Street, Tel: 08024226910,

Abesan Housing Estate, Mobile: 08030551025.


Alimosho Lagos State, Mail:
Nigeria. [Link]@[Link]

Annillin, Ehizuwenlen George


OBJECTIVE: To obtain a Finacle Customization position in a Fintech firm where I can utilize the analytical and
problem-solving skills and knowledge acquired during my series of analytical and technical
training, for the benefit of the company as well as for personal growth and professional
advancement. I possess excellent writing and IT skills and I am a highly innovative and creative
person.

Sex Male
Nationality Nigerian
Education 2017 [Link]. Petroleum/Petro-Chemical Engineering.
2014 [Link]. Analytical Chemistry.
2006 OND. Chemical Engineering.
2000 West African Examination Certificate WAEC.
2000 National Examination Council. NECO.
2023 Computer WareHouse Group CWG.

SKILLS/ CERTIFICATION:
2007 Certificate of Completion Mikrotik RouterOS.
2017 Diploma in WEB Technology.
2017 Diploma in JAVA Technology.
2018 Certificate of Proficiency in Advance Excel.
2019 Certificate of Proficiency in (H.S.E. 1, 2, 3, 4, 5)
2019 Certificate of Proficiency in e – Marketing
2023 Certificate of Proficiency in Unix Server Administration
2023 Certificate of Proficiency in Oracle SQL
2023 Certificate of Proficiency in Finacle Core, Finacle Treasury, Finacle E-Banking,
Finacle Customization and Finacle Connect24.
2023 Certificate of Proficiency in Customer Service Management & End User Support
2023 Certificate of Proficiency in IT Infrastructure Library & IT Security

JOB EXPERIENCE

Sept 2023 – Till Date


EXELON CONSULTING LIMITED, Lagos.
Finacle Customization Department
Core Banking Application Support (CBA) At UBA House.
(UBA AFRICA)

RESPONSIBILITIES:

· Analyze business requirements: Understand banking operations, processes, and regulatory requirements.
· Writing, Deploying and Executing Scripts: Scripts Writing/Editing, Deployment and Execution using
Batch/Cron jobs operations as may be required by client.
· Automating Banking Operations; Writing Scripts to automate various banking operations, such as
account maintenance, transaction processing, and report generation.
· User Interface Customization: Creating Customized user experience as may be requested by the bank
user.
· Streamline Banking Operations: Banking automating routine tasks and implementing complex
business logic within the application to improve banking operations and efficiency.
· Integrate with external systems: Integrate Finacle with other banking systems, services, or third-party
applications.
· Test and validate: Conduct unit testing, integration testing, and user acceptance testing (UAT).

Applications:
Oracle SQL : For Database Operations, Manipulation and Maintenance of Various Finacle tables and Custom
Tables, For Report Generation etc.
Unix Administration: For Backend Operations, Scripts Deployment, Script Editing, script. execution,
Error Handling, Debugging, Trace Files Viewing,
Finacle Frontend Test Environment: For Finacle Menu Simulation, Script Testing, Users and roles creation and
maintenance etc.
WInSCP: For Script Deployment and Backup Taking.
Putty: For Managing Access to Unix Backend Environment.
Notepad++: For Script Writing and Editing.

Jan 2023 – May 2023


Computer Warehouse Group, Lekki, Lagos.

CWG Training/Internship
• Responsibilities:

• Advance Service Management: Customer Service Management (Excellent Customer Service Essentials), ITIL V4
Overview; (IT Infrastructure Library ITIL), Enterprise Risk Management; (Integrating Risk with strategy, Evaluating
Risk and Risk Audit), Sales Strategy and Process; (Sales Impediments, Excellent buyer experience), Project
Management
• IT Infrastructure and Cloud Management: HP, IBM and Dell/CMC Enterprise Solutions; (Server, Storage, Inter
connectivity between server and storage, Installation/Management and Troubleshooting), Visualization
Administration (Compute Systems, Hardware, Networking Devices), End User Support, IT Security; (Information
Security and Cyber Security)
• Data Center Infrastructure and Services; The Data Center, Infrastructure & Operation, Virtualization & Cloud,

Basic Cisco Network Design, Microwave Radio Installation Configuration & Support, VSAT Solutions. • Finacle 10
Modules: FINCORE; (CIF, Accounts, Loans, Term Deposits, Standing Order, Inward and Outward Clearing, EOD &
BOD).
CONNECT 24, (Connect 24 Overview, UNISER, CSIS, DCC, CBC, SWIF (Switch Interface),
MARIA, CSIS MONITOR, ECHO MONITOR)
E-BANKING (FEBA Overview, CIB (Corporate Internet Banking) Platform, Bank
Admin/Users Platform),
FINACLE TREASURY; (FT Overview, Trading Instruments, Static Data, Counter Party,
Trading Book, Deal Lifecycle, MRS, SWIFT, Limits and Tolerance and Treasury EOD),
CUSTOMIZATION; Finacle customization Overview, Repositories and Variables, Data
Types, File size, File Splitting and Calling, Built in functions, Bancs Standards Repositories,
Cron Jobs, Custom menus,
• UNIX Operating System: Control of Unix/Linux Server, File System, Basic Troubleshooting Techniques •
Oracle SQL: Data Query, Data Definition Language, Data Manipulation Language, Transaction Language
Feb 2020 – Mar 2022
Havilah Towers Hotels. Osonghama Uyo, Akwa-Ibom
ICT HOD
• Responsibilities:
o Responsible for day to day support of all IT systems, Business systems, Office systems, Computer
systems, audio/visual systems and Telephony systems throughout the hotel.
o Provide user training and support of all IT system, Network enhancement, hardware and software
support.
o Responds courteously and efficiently to queries and complaints from guests and system users.
o Ensures cleanliness of all data equipment and computer rooms.
o Responsible for smooth functioning and co-ordination of vendors for Guest Internet service,
Property Management Systems-PMS, Point of Sale-POS, IPTV, Telephony systems and other
software vendors.
o Ability to troubleshoot hardware and software problem
o Responsible for overseeing and handling network configurations, sever, workstation, network
equipment, PABX, and other IT infrastructures.
o Skilled in using network monitoring and profiling tools.
o Good knowledge of network infrastructures including CAT5/6 cabling, wireless networks
switches, WAN/LAN, firewall and VPN applications.

January 2018 – 2020


Company: EDEN Hotels Limited. Eket, Akwa-Ibom State
Responsibilities:
o Ensures cleanliness of all data equipment and computer rooms.
o Responsible for smooth functioning and co-ordination of vendors for Guest Internet service,
Property Management Systems-PMS, Point of Sale-POS, IPTV, Telephony systems and other
software vendors.
o Ability to troubleshoot hardware and software problem
o Responsible for overseeing and handling network configurations, sever, workstation, network
equipments, PABX, and other IT infrastructures.
o Skilled in using network monitoring and profiling tools.
o Good knowledge of network infrastructures including CAT5/6 cabling, wireless networks
switches, WAN/LAN, firewall and VPN applications.

2016 – 2018.
Company: COOLLINK Limited,
Etim Iyang Crescent, Victoria Island, Lagos State, Nigeria.
IT Consultancy Services, Broadband Internet Service Provision, KA Band VSAT Installations, Optic
Fiber Internet Service, Networking (LAN, WAN & VPN) Network Security.
Responsibilities

➢Business Development; sourcing for clients through identifying clients problems, discussing it and
recommending possible solutions.
➢Educating and enlightening customers with our products and contract clause governing company
policies and products.
➢Installation of Ka Band VSAT to connect clients to the Network to provide internet service.

➢Suspending or terminating services of defaulting clients.

➢Customer Care relationship management, i.e. Analyzing clients complaints and providing first
level, second level and third level troubleshooting tips and solutions
➢As an Account Manager/Partner; Handling of financial records and remitting payments to Coollink
for Clients within my domain.

Attributes: Strong analytical and conceptual abilities; excellent communicator; Interpersonal and Intuitive
skills; Computer and technical proficiency skills; Team player with integrity. I have an extraordinary staying
power to bring every given assignment to an excellent
completion, even when the odds are against me; I am motivated by the joy of a glorious
finish.

Interests: Watching and Analyzing Football, Playing Team Games, Reading, Web Surfing, Driving and Traveling.

Common questions

Powered by AI

Critical skills for succeeding in a fintech environment include analytical abilities, problem-solving, technical proficiency, innovative thinking, and strong communication skills . The individual’s profile reflects these through their extensive education and certifications in technology, IT management, and fintech-specific areas, alongside their roles that emphasized script automation, regulatory compliance, and integration tasks . Their competencies in both customer service management and technical support further underscore these attributes, as they are vital in understanding and addressing client needs in a fintech setting .

Primary challenges in IT security and infrastructure include safeguarding sensitive data, ensuring network stability and reliability, and maintaining compliance with industry standards. In fintech, the need for secure transactions and data protection is paramount, requiring robust encryption and vigilant monitoring for threats . In hospitality, challenges involve maintaining guest privacy and seamless integration of various IT systems, such as PMS, POS, and telephony . Addressing these challenges involves implementing comprehensive security protocols, regular system audits, and leveraging technologies, like VPNs and firewalls, to protect sensitive information against cyber threats .

The core responsibilities associated with a finacle customization position include analyzing business requirements, writing, deploying, and executing scripts, automating banking operations, customizing user interfaces, streamlining banking operations, integrating with external systems, and conducting various types of testing . These tasks enhance banking operations by improving efficiency, ensuring compliance with regulatory requirements, allowing seamless integration of processes and systems, and providing tailored solutions that meet specific banking needs .

The individual's past roles have contributed significantly to their expertise in handling complex IT infrastructure challenges by involving duties across different domains, such as broadband internet service provision, network setup, and IT systems support in both hotels and IT consultancy settings . These experiences have offered a well-rounded education in networking, troubleshooting, and customer service, allowing them to adeptly manage both traditional and cutting-edge IT infrastructure needs in varied environments .

An understanding of Unix system administration and Oracle SQL is crucial for effective core banking and financial systems management as it offers the skills to handle backend operations efficiently, such as script deployment and error handling on Unix systems . Oracle SQL proficiency aids in database operations, data manipulation, and report generation, which are essential for maintaining the integrity, performance, and availability of financial data within core banking applications. These skills contribute to seamless integration, data accuracy, and operational stability in financial systems .

Effective strategies for automating banking operations while ensuring compliance include integrating advanced analytics to continually assess compliance needs and deploying automation scripts for routine tasks with embedded compliance checks . Utilizing regulatory-compliant software platforms that offer features for transparency, audit trails, and reporting can ensure operations comply with legal standards. Regular updates and collaboration with compliance experts are also essential to address evolving regulations and integration challenges while maintaining streamlined banking operations .

The individual's training and certification, which include areas such as Mikrotik RouterOS, WEB Technology, JAVA Technology, H.S.E., e-Marketing, Unix Server Administration, Oracle SQL, and Finacle modules, prepare them for roles across sectors by providing a robust foundation in both general IT and fintech-specific knowledge . This diversity in skill set allows for adaptability and proficiency in addressing both sector-specific technical challenges and broader IT infrastructure management demands .

The individual has demonstrated their abilities in IT infrastructure management through roles at various organizations, such as overseeing network configurations, supporting property management systems, troubleshooting hardware and software problems, and using network monitoring tools . Additionally, they have managed client internet services, administered data equipment, and maintained IT systems in hotels, showcasing their capacity to handle IT needs both at micro-level hospitality settings and broader technical contexts .

The individual's professional experiences align well with the expectations of a role involving core banking application support, as evidenced by their responsibilities at Exelon Consulting Limited, which include analyzing business requirements and automating banking operations using scripts . Their past experiences in IT infrastructure management and customization demonstrate a strong foundation in technical proficiency, problem-solving, and understanding complex banking systems, which are essential for effective core banking application support .

Advanced certifications in Finacle and ITIL enhance an individual's capabilities by providing in-depth knowledge of IT infrastructure management and customer service best practices. The Finacle certification offers expertise in customization and banking operations, essential for improving efficiency and integrations in the financial sector . ITIL certification, on the other hand, equips one with a framework for managing IT services and delivering high-quality customer support, which is critical for maintaining robust service delivery and client satisfaction across various IT environments .

You might also like