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Insights from BUSMAN106 Course

The document reflects on the author's learning experience in a BUSMAN106 course, highlighting key insights gained in production and operations management over three months. The author emphasizes the importance of resource management, forecasting, capacity planning, and ethical practices in business. Overall, the course provided valuable knowledge that can be applied in both future career endeavors and daily life decisions.

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12 views4 pages

Insights from BUSMAN106 Course

The document reflects on the author's learning experience in a BUSMAN106 course, highlighting key insights gained in production and operations management over three months. The author emphasizes the importance of resource management, forecasting, capacity planning, and ethical practices in business. Overall, the course provided valuable knowledge that can be applied in both future career endeavors and daily life decisions.

Uploaded by

co240017
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Serundo, Alexine D.

BUSMAN106 – 1B

April 22, 2025

Short Meetings, Yet Big Insights

Time flies so fast. It has only been three months since the first meeting in
BUSMAN106 happened, yet lots of business production and operation management
learnings were already instilled in my mind. As an accountancy student whose field
is also inclined with business and managing financial resources, I was able to
acquire more knowledge on how to effectively and efficiently maximize the resource
that I have. The learnings that I have instilled are not only helpful towards my future
career, but also in my daily lives, such as doing cost-cuttings in my weekly budget
to ensure that I will only prioritize purchasing products/services that are considered
as my needs. Overall, these practical applications of production and operations
management, allowed me to become more mindful, resourceful, and strategic in
handling everyday decisions.

The lessons that were discussed in this subject are diverse—it was able to
cover the basics of two fields: production and operation management. First, the
course started by discussing a quick background on what operational management.
This overview involves the objective of operational management as well as its
history. Through learning this, I was able to grasped how operations in the business
industry evolves and how does these changes have a significant impact in the field
of business.

Second, the reporters had an in-depth report about product and service for
two consecutive sessions. The discussion specifically covered the characteristics of
a product and service and the importance of having a product or service design.
Upon learning these lessons, I have learned that businesses assess carefully their
products/services before launching it to the market. Although this step is time
consuming and may increase the cost, it is still beneficial to businesses as this well
help them know more about their customers and avoid excessive waste in the
production process.
Third, before the midterms examination and production tour occurred, the
assigned reporters discussed about forecasting in operations management. This
lesson focused on the different methods to conduct forecasting and how we can
apply these methods effectively, since each method are applied in different
scenarios depending on what the company wants to focus. Learning the different
forecasting techniques and how to measure effective capacity is quite challenging,
since it requires students to memorize its formulas and how it should be applied in
the given scenario. However, it is a valuable lesson, since it is truly useful,
especially when the company aims to achieve a greater sale in the future.

Fourth, a week after the midterms examination, the class went to a


production tour that was held either within Zamboanga City or at Cebu City. During
these times, I was able to see the actual production process of known
manufacturing companies at Cebu, while at the same time gathering valuable
insights that came from the employees and owners of the companies. Moreover, for
the local tour, upon hearing the experiences of my classmates who are part of the
local tour, I was awed to know that some of the products that I consume are
produce in my beloved city. Lastly, their shared experience allowed me to realize
that ECOZONE have a huge potential in terms of exports and even become like
other big cities in the country.

Fifth, the finals of the second semester started with the discussion about
capacity planning. The lesson focuses on how much a company must produce to
avoid shortage and overage in the production process. It is also done to ensure that
customer needs are able to address especially in times where the need of a certain
product/service is vital. Through this lesson, I was able to understand that not only
products involve in capacity planning, but also service. However, capacity planning
in service is more challenging compared to products.

Sixth, the succeeding lessons in this subject focused on the how to produce
and where to produce and aspect of operations management. This aspect mainly
speaks about ways on how to maximize the production process, especially in its
efficiency in time while at the same time maintaining its quality. With these, I was
able to acknowledge that it is necessary that raw materials are accessible to its
market to remain its quality even after transporting. Moreover, in terms of
manpower, it is truly needed to also assess them and their work to ensure that they
are able to meet the required standards and contribute effectively to the overall
production goals.

Lastly, the last reporters discussed about quality. The lessons in this aspect
majority focused on total quality management and ethics in quality management.
After the discussion, I was able to gather insights that a company should also
embody ethical practices to maintain their integrity and image. Customers
nowadays are not only focused on the products, but also sees the background of
the company. Therefore, there should always be a balance between quality and
ethics to maintain the trust of the consumers and to have a contribution in the
society. Additionally, continuous improvements is imperative in a company to
ensure that changes in the market are also addressed—leading to a business
profitability.

Although the number of sessions in my BUSMAN106 class is shorter


compared to other sections, the knowledge that I have learned is incomparable.
Apart from the efforts of the student-reporters, our teacher made BUSMAN106 more
insightful because of her experience and knowledge in the field. From realistic
examples to practical tasks, the course became the course became more engaging
and easier to relate to, despite its technicalities.

Overall, my learning experience in BUSMAN106 is enriching. It allowed me to


understand how important balance is in terms of productivity and ethics in business.
Machines and unique products are not always the key to get the heart of the
customers—rather, thoughtful balance between efficiency, quality, and ethical
practices that truly makes a difference. Despite the short number of meetings, I was
still able to achieve a solid understanding on the basics of operation management,
which I can apply this in my future endeavors that is related to business and
accounting, as well in my day-to-day activities through maintaining efficiency and
integrity at all times.

Common questions

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BUSMAN106 enhances strategic thinking and decision-making for accountancy students by teaching them comprehensive concepts of production and operations management, such as forecasting, capacity planning, and product/service design . It integrates practical examples with technical knowledge, helping students apply these concepts to financial and resource management scenarios . This strengthens their ability to make informed, strategic decisions in business contexts, elevating their analytical skills and preparing them for efficient resource handling in their careers.

From the BUSMAN106 discussions, insights gained about the future potential of local productivity through ECOZONE indicate a significant opportunity for growth in exports and economic development . By understanding the local production capabilities and the strategic importance of these zones, students recognize the potential to boost regional economies and align local manufacturing with global standards . This insight underscores the possibility of transforming local areas into major business hubs, leveraging competitive advantages and fostering industrial advancement.

The production tour provided firsthand exposure to the operational processes of well-known manufacturing companies, enhancing theoretical knowledge with real-world insight . Observing these processes enabled students to connect classroom concepts with practical applications, understanding the intricacies of production management and the strategic thinking involved in optimizing operations . It solidified their grasp on the impact of operational decisions and the importance of efficiency and quality, fostering a comprehensive understanding of business dynamics.

Capacity planning in products focuses on ensuring enough supply to meet demand without creating excess inventory, whereas for services, it involves ensuring adequate service availability without overstaffing or under-delivering . Challenges in service capacity planning are more pronounced due to the intangibility and variability of demand, making it harder to forecast and balance resources efficiently compared to the more predictable nature of product operations . Effective capacity planning in services thus requires more flexibility and real-time adjustments to maintain service levels and customer satisfaction.

Ethical considerations in quality management are vital because customers today not only focus on the products but also care about the company's ethical practices . Maintaining a balance between quality and ethics helps in preserving the company's integrity and consumer trust . This ethical foundation contributes to the company's image and aligns with Total Quality Management (TQM) practices, ensuring continuous improvement and social responsibility, increasing business profitability while benefiting society .

The integration of production and operations management concepts enables an accountancy student to apply strategic approaches to budgeting and resource management. By learning about cost-cutting and prioritizing needs over wants, the student becomes resourceful and strategic in everyday financial decisions . Additionally, these concepts emphasize efficiency and effective resource maximization, aligning with the accountancy principles of financial prudence and resource optimization .

Learning about product and service design is essential for understanding customer needs and minimizing production waste because it emphasizes thorough assessment before market launch . This understanding helps tailor products and services to meet specific consumer requirements, ensuring relevance and utility. Proper design processes also prevent unnecessary resource expenditure by identifying inefficiencies and potential waste points early in development, thus aligning production capabilities with market demand and optimizing resource utilization .

Practical applications of production and operations management from BUSMAN106 include strategic cost management, such as cost-cutting and need prioritization in budgeting . It involves using operations management principles to enhance resourcefulness and strategic decision-making in everyday scenarios, such as optimizing personal and professional tasks and ensuring maximum resource utilization . These learnings help in making mindful decisions that reflect both efficiency and strategic planning.

Considering both efficiency and ethics in productivity is essential because a thoughtful balance maximizes operational effectiveness while maintaining value alignment with customer expectations . Customers are drawn to businesses that not only offer high-quality products but also operate ethically, creating a competitive advantage. Failure to incorporate ethical practices can harm customer relationships and damage a company's reputation, undermining profitability despite operational efficiency .

Forecasting in operations management is crucial because it aids companies in anticipating future sales and planning production to meet those demands . The method involves various techniques, each suited for different company objectives and scenarios. A primary challenge in forecasting is the need for precision and adaptability, as it requires memorizing formulas and understanding how to apply these to specific contexts to avoid errors in capacity planning . This complexity makes it an essential yet demanding component of operations management education.

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