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Types and Levels of Communication Explained

The document defines communication as a complex system of exchanging information, highlighting its various types and levels, including nonverbal, verbal, written, and visual communication. It discusses several communication models, such as Shannon and Weaver's and Laswell's, emphasizing the importance of the communication process and the roles of sender and receiver. Additionally, it explores the relationship between mass communication and culture, stressing the responsibilities of both media creators and consumers in shaping cultural narratives.

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Salma Kirsten
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0% found this document useful (0 votes)
7 views5 pages

Types and Levels of Communication Explained

The document defines communication as a complex system of exchanging information, highlighting its various types and levels, including nonverbal, verbal, written, and visual communication. It discusses several communication models, such as Shannon and Weaver's and Laswell's, emphasizing the importance of the communication process and the roles of sender and receiver. Additionally, it explores the relationship between mass communication and culture, stressing the responsibilities of both media creators and consumers in shaping cultural narratives.

Uploaded by

Salma Kirsten
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

1

Defining communication, its types and levels

KEY CONCEPTS:

1. Communication is a complex system of exchanging information.


2. Communication is present in different types and levels.
3. Types refer to the different forms of communication.
4. Levels are dependent on the receiver in the communication process.

OBJECTIVES:

1. Highlight the importance of communication media


2. Distinguish mass communication from other levels of communication
3. Identify the factors vital in communication media

What is communication?

“Communication is one of those human activities that everyone recognizes but few can
define satisfactorily” (Fiske, p.1, 2011).

Why? Because it is multi-disciplinary, it intersects with academic areas such as


psychology, sociology, anthropology, political science, literature, and philosophy

For our discussion and reference, we will look at four different models and definitions:

(1) Shannon and Weaver’s model of communication


(2) Laswell’s communication model
(3) Em Griffin’s definition
(4) Osgood and Schramm’s model of communication

Shannon and Weaver’s model of communication

It is one of the earliest and most influential communication models showing a


simple linear message transmission. This communication model emphasizes five
essential components, namely: source, transmitter, channel, receiver, and destination.
The communication channels in this model are telephone cables and radio waves.
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Figure 1: Shannon-Weaver communication model (Fiske, 2011, p. 6)

Laswell’s Communication Model

For the longest time, we mainly viewed communication based on Harold Lasswell’s
definition, which is a simple message transmission from a sender to a receiver. The flow
of communication, according to Laswell, can be described using the following questions:

 Who?
 Says what?
 Through which channel?
 To whom?
 With what effect?

Figure 2: Laswell’s Communication Model (Baran, 2021, p. 5)

Griffin’s Definition

"Communication is the relational process of creating and interpreting messages


that elicit a response" (Griffin, E., p. 6, 2019).

Features of communication by Griffin:

 Messages – one of the cornerstones of communication study

- it involves “talking and listening, writing and reading, performing and


witnessing, or, more generally, doing anything that involves ‘messages’ in any
medium or situation

- ‘text,’ another word for message used by communication theorists, used in


academic research. So when we say a text, it can refer to a book, a transcript, a
video, a song, etc.

 Creation of Messages – when a communicator creates a message or text, the


content and form of the text is “constructed, invented, planned, crafted,
constituted, selected, or adopted”
 Interpretation of Messages – “Words don’t mean things, people mean things”

- “Humans act toward people or things on the basis of the meanings they assign
to those people or things.” - Herbert Blumer
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 A Relational Process – communication is a process, a process of relating, it has


something to do with relationships because one, it involves two or more persons,
and because it affects the nature of the connections among those people.

 Messages that Elicit a Response – what is the effect of the message, and how
would you respond?

Osgood and Schramm’s Model of Communication

“Communication researcher Wilbur Schramm, using ideas originally developed by


psychologist Charles E. Osgood, developed a graphic way to represent the reciprocal
nature of communication (Figure 1.2). This depiction of interpersonal communication—
communication between two or a few people—shows that there is no clearly
identifiable source or receiver. Rather, because communication is an ongoing
and reciprocal process, all the participants, or “interpreters,” are working to
create meaning by encoding and decoding messages. A message is first
encoded, that is, transformed into an understandable sign and symbol system.
Speaking is encoding, as are writing, printing, and filming a television program. Once
received, the message is decoded; that is, the signs and symbols are interpreted.
Decoding occurs through listening, reading, or watching that television show” (Baran,
2021, p. 5)

Figure 3: Osgood and Schramm’s Model of Communication (Baran, 2021, p. 6).

Types of Communication:

a. Nonverbal Communication – the use of body language, gestures, and facial


expressions to convey information (e.g.: frown, grin, smile, dancing)

b. Verbal Communication – the use of language to transfer information through


speaking or sign language (e.g.: talking, newscasting)
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c. Written Communication – the use of symbols in a common system to transfer


information (e.g.: writing in a notepad, typing in a computer, printing on a packaging
box)

d. Visual Communication – the use of visual representations to convey information


(e.g.: photographs, paintings, sketches, charts)

Different types of communication can be used with each other to achieve a more
effective communication.

Levels of Communication:

a. Extra-personal Communication – communication between human beings and non-


human beings (e.g.: talking to dogs, plants)

b. Intrapersonal Communication – communication occurring within the mind of a


person (e.g.: talking to self while creating an artwork)

• In the case of talking to a Superior Being, the level of communication depends on the
belief that the Superior Being exists. Extra-personal communication suggests that there
is Someone listening to you while you pray, while Intrapersonal communication
suggests otherwise.

c. Interpersonal Communication – communication between two or more persons

(e.g.: talking to a friend)

d. Organizational Communication – communication between groups of persons with


a diverse or uniform level of thinking (e.g.: organizational meeting)

e. Mass Communication – communication considering the mass as the consumer of


information (e.g. State of the Nation Address, caucus, newscast)

Mass communication and culture

Excerpts from Baran, 2021

- “Culture is the learned behavior of members of a given social group” (p. 8)


- “Culture serves a purpose. It helps us categorize and classify our experiences; it
helps define us, our world, and our place in it” (p. 10).
- Culture can be limiting or liberating.
- “Despite the fact that culture can limit and divide, it can also liberate and unite.
As such, it offers us infinite opportunities to use communication for good—if we
choose to do so” (p. 14)
- “We are the people involved in creating and maintaining the culture that defines
us. We are the people involved in mass media industries and the people who
compose their audiences. Together we allow mass communication not only to
occur but also to contribute to the creation and maintenance of culture” (p. 14).
- Everyone involved has an obligation to participate responsibly. For people
working in the media industries, this means professionally and ethically creating
and transmitting content. For audience members, it means behaving as critical
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and thoughtful consumers of that content. Two ways to understand our


opportunities and our responsibilities in the mass communication process are to
view the mass media as our cultural storytellers and to conceptualize mass
communication as a cultural forum” (p. 14).

References and for further reading:

Baran, S.J., & Davis, D.K. (2021). Introduction to mass communication. Media Literacy
and culture (11th ed). Wadsworth, Cengage Learning.

Fiske, J. (2011). Introduction to communication studies (3rd ed.). Routledge.

Griffin, E., Ledbetter, A., Sparks, G. (2019). A First Look at Communication. New York,
NY:Mc Graw Hill Education

O’Hair, D., Weimann, M., Mullin, D.I., Teven, J. (2015). Real Communication. Boston, MA:
Bedford/St. Martin’s

Common questions

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Mass communication involves addressing large audiences through media channels, emphasizing the broad dissemination of messages to diverse groups . Unlike interpersonal or organizational communication, where feedback is immediate and interaction is more direct, mass communication often lacks immediate personal feedback but has a wider impact due to its scale and reach . The significance lies in its ability to shape cultural norms and public discourse, acting as a cultural storyteller and forum . Understanding these dynamics helps in recognizing how mass media can influence societal values and individual perceptions, making ethical and responsible media creation and consumption crucial .

The models provide various perspectives that highlight different facets of the communication process. Shannon and Weaver’s model emphasizes a linear transmission of messages involving a source, transmitter, channel, receiver, and destination, reflecting a technical approach to communication . Laswell focuses on the functional aspects by asking who communicates, what is said, how it is communicated, to whom it is directed, and the effect it elicits, illustrating a more process-oriented view . Griffin sees communication as a relational process involving message creation and interpretation, stressing the relational and interactive nature involving meaning making . Finally, Osgood and Schramm depict communication as a cyclical and reciprocal process, where encoding and decoding occur continually among interpreters without clearly defined roles . Together, these models show the multidisciplinary engagement with psychology, sociology, and other fields, underlining the complexity and dynamic nature of communication.

Mass communication can be limiting by reinforcing stereotypes and cultural divides if used irresponsibly . However, it also has the potential to be liberating by facilitating informed discourse and promoting cultural understanding, provided the content is produced and consumed ethically . Media literacy plays a crucial role by equipping individuals to critically evaluate and engage with media content, recognizing biases and discerning constructive narratives. It encourages informed participation in societal dialogue, thus leveraging media's capacity to unite rather than divide .

Shannon and Weaver’s model contributes by highlighting the basic transmission mechanics of communication, focusing on efficiency in the transfer of information through defined components like source, transmitter, channel, receiver, and destination . This framework is useful in technical contexts like telecommunications, where reducing noise and ensuring clarity are key . However, its limitations in today's context include a lack of focus on feedback, the relational aspects of communication, and the active role of recipients in interpreting messages, thus not capturing the dynamic and interactive reality of modern communication scenarios.

Different types, such as verbal, nonverbal, written, and visual communication, interconnect at various levels like intrapersonal, interpersonal, organizational, and mass communication to enhance effectiveness . For example, combining verbal communication with nonverbal cues at an interpersonal level can clarify intent and emotions, while mass communication benefits from visual and verbal elements to engage large audiences meaningfully . The interplay between types and levels allows communicators to adapt their strategies to the context, ensuring clarity, engagement, and the intended impact of the message.

Encoding and decoding in the Osgood and Schramm model illustrate the complexity by highlighting how each participant in a communication exchange plays an active role in both sending and interpreting messages . Encoding involves transforming thoughts into communicative acts, while decoding involves interpreting these acts into meaningful feedback. This process is intricate due to the reciprocal and non-linear nature of the interaction, where meanings are continuously negotiated and meaning-making becomes a shared endeavor, reflective of the multi-layered nature of interpersonal communication .

The Osgood and Schramm model differs from linear models like Shannon and Weaver by presenting communication as cyclical and ongoing rather than linear and sequential . It removes the fixed roles of source and receiver, instead portraying all participants as 'interpreters' who engage in continuous encoding and decoding of messages. This reflects a dynamic and reciprocal interaction where all parties collaboratively create meaning, unlike the linear models that emphasize a one-directional flow of information from sender to receiver with a defined start and endpoint . This continuous process better captures the fluid and adaptive nature of real-world communication.

Culture acts as a learned behavior that categorizes and classifies experiences, framing our understanding of the world, which can simultaneously limit and liberate . It limits by creating boundaries and divisions that can isolate groups but liberates by uniting people and offering opportunities for shared understanding and cooperation . Communication is the vehicle through which these cultural exchanges happen, allowing cultures to be maintained or transformed. Therefore, communication can enforce cultural limits or become a tool for cultural liberation and unity .

Griffin describes communication as a relational process where messages are not just transmitted but are created and interpreted to evoke a response, reflecting dynamic interaction between people . This concept highlights that communication affects relationships and connections, as the meaning is constructed not only in the message itself but through the interpretation and response it elicits . It underscores the interactive nature of communication, where the interpretation and resultant response define the relational nature and outcomes of communication encounters.

Those involved in mass communication have a significant impact on public perception and culture, thus bearing the responsibility to ethically and professionally create content . They act as cultural storytellers, shaping narratives that define societal values and encourage community engagement . Consumers also play a role by critically consuming and interpreting media content, which helps in maintaining a balanced cultural discourse . This responsible participation ensures that the potential of mass communication to inform and unite, rather than divide or mislead, is fully realized.

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