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Queue Number Quick Reference Guide

The document provides a quick reference guide for various queue numbers used in PNR (Passenger Name Record) management, detailing their specific functions. Each queue number from 0 to 50+ is assigned a unique purpose, ranging from urgent requests to confirmations and quality assurance checks. It includes information on unassigned queues and specific services related to travel bookings.

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31 views2 pages

Queue Number Quick Reference Guide

The document provides a quick reference guide for various queue numbers used in PNR (Passenger Name Record) management, detailing their specific functions. Each queue number from 0 to 50+ is assigned a unique purpose, ranging from urgent requests to confirmations and quality assurance checks. It includes information on unassigned queues and specific services related to travel bookings.

Uploaded by

skyzainbd
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Queue Numbers

Quick Reference

QUEUE FUNCTION

0 Basic PNR urgent (within 24 hours). Includes group, corporate, meals and special service information

1 Basic PNR non-urgent. Includes group, corporate, meals and special service information

2 Car/Hotel/Tour confirmation numbers

3 Urgent/date sensitive waitlist – not yet confirmed

4 Not assigned

5 Airline schedule changes within 17 days

6 Airline schedule changes beyond 17 days

7 HX status code received

8 Not assigned

9 TAW - tickets to print

10 TAX - PNR suspense

11 Airline rated PNR or PNR moved by the System from Q20 with status changes to KL, KK, UU, UC, US, UN, TK, SC or
WK and the segment date is equal to today or tomorrow.

12 Large party (10 or more)

13 Not assigned

14 Not assigned

15 Unreconciled tickets

16 Not assigned

17 Waitlist confirmation urgent (within 24 hours)

18 Waitlist confirmation non-urgent

19 QLT default queue/recheck errors

20 Quality assurance - PNRs queued after a search for suspected duplicates and uncorrected status codes. Process
frequently to avoid carrier action that may cause scheduling difficulties or additional charges.

21 Unable to invoice

22 Corporate travel policy modified by airline

23 Group system action

24 Reserved seat/Boarding pass confirmations

25 Reserved seat/Boarding pass unable to confirm

26 Tour time limit

27 Rejected boarding pass from continuous queue print

28 Answerback re-queue

Page 1 of 2
QUEUE FUNCTION

29
SM
Inbound PNRs from Travelocity or Web bookings

30 Not assigned

31 Belgian Rail

32 Eurail

33 Tirrenia

34 – 38 Not assigned

39 Sabre Cruises

40-41 Not assigned

42 IATA approved SSR ADPI (Advise Passenger Information) Secure Flight passenger data missing or incomplete

41, 43 - Not assigned


49

44 Used by Secure Flight Optional Edit when at time of End Transaction SFPD is missing from the PNR, for one or more
passengers in the PNR.

50 - 511 Reserved for customer use

Queue Number quick reference Page 2 of 2

©2012 Sabre Inc. All rights reserved. Sabre, Sabre Holdings, Sabre Travel Network and Employee Profile Record are trademarks and/or service marks of an affiliate of
Sabre Holding Corporation. All other trademarks, service marks, and trade names are the property of their respective owners. 2.6

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