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File Management System Role Descriptions

This document outlines the standard roles and associated utilities for accessing the File Management System, detailing the permissions and responsibilities of each role. It emphasizes the importance of assigning the correct roles based on user tasks and organizational needs. Additionally, recommendations for role assignments are provided based on user levels within various departments and functions.

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Rohit Sharma
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100% found this document useful (1 vote)
25 views6 pages

File Management System Role Descriptions

This document outlines the standard roles and associated utilities for accessing the File Management System, detailing the permissions and responsibilities of each role. It emphasizes the importance of assigning the correct roles based on user tasks and organizational needs. Additionally, recommendations for role assignments are provided based on user levels within various departments and functions.

Uploaded by

Rohit Sharma
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

FILE MANAGEMENT SYSTEM

Standard Roles and associated Utilities

1
Objective
The objective of this document is to provide the description of various roles available to access ‘File
Management System’ application which will further contribute to the knowledge to understand the
importance of these roles so that they could be assigned to the necessary user as per the scope of
his/her tasks and permissions in the system.

Purpose
The roles mentioned in the document are the standard privileges provided to access the system (‘File
Management System’). The purpose is to distinguish the standard roles provided from the ones which
are not generic in definition (usually the ones created by the administrators of the respective
organization(s)). The user organization is liable for any changes in the definition of the standard roles
or/and creation of new roles and their subsequent impact.

Description
The following is the description of the standard roles provided to access File Management System:

S.
Roles Role Description
No.
Provides accessto‘Receipts’, ‘Files’, ‘Dispatch’ modules. User may
perform actions such as, ‘files/receipts’ creation, forwarding,
receiving, ‘DFA’ creation and other associated functions except for
1. OFFICER
certain role specific actions mentioned further in this document.

Note: All users working on files must have this role.

Enables the user to function as a ‘CRU’of the department by giving


access to ‘RECEIPTS’ and ‘DISPATCH’ modules only (‘Files’
2. CRU module is restricted). It is also available as a CRU when
employees choose ‘DISPATCH BY CRU’ while dispatching an
approved letter.

Enables the user to Approve‘DFAs’ attached with


3. DRAFT_APPROVER ‘eFile/eReceipts’.

Note: This role is generally given to Head of Sections/Offices.

Enables the user to Upload the scanned copy of physically signed


4. SIGNER Draft (Ink Sign)

5. ROLE_ APPROVER Enables the user to Approve/Reject the Closing/Re-

2
openingrequests forwarded by other users in the same
section/office for filesof her/his own dealing section/office.

The files of own dealing section lying with the user having this
role can be closed/reopened by her/him directly without any
other approval.

Note: This role is generally given to Head of Section(s)/Office(s).

Enables the user to view closed‘Files/Receipts’ of all the users


coming under the hierarchy of his/her own office.
6. HIERARCHY_CLOSED_FILE_VI
User can view these files/receipts in ‘By Others
EWER
(Hierarchy)’under ‘CLOSED’folder of the respective module
(file/receipt).

Enables the user to download‘eFiles’ in PDF format which can be


7. DOWNLOADER -‘Complete File’, ‘Notings’, ‘Correspondence’ and ‘DFA’.

Note: This role must be strictly assigned to authorized personnel only.

Enables the user to initiate and then track a set of actions on a


‘file(s)’ and/or ‘receipt(s)’, taken by other users in its channel of
8. ACTION_INITIATOR submission, on the basis of remarks provided in ‘Action Details’
of the respective module.

Note: May please refer to the user manual for details of the feature.

Enables the user to receive file(s) from employee(s) of


external/other Department(s) withinthe sameeOffice instance.
9. DEPARTMENT_RECEIVER
Note: Users from other department who are assigned with
‘DEPARTMENT_SENDER’ role are the only authorized users to be able
to forward the file to the intended receiver.

Enables the user to forward file(s) to employee(s) of


external/other Department(s) withinthe same eOfficeinstance.
10. DEPARTMENT_SENDER Note: Users from other department who are assigned with ‘
DEPARTMENT_RECEIVER’ role are the only authorized users to
receive the file from the intended sender.

Enables the user to receive file(s) from employee(s) of


external/other organization(s) or ministries i.e.
fromothereOfficeinstance.

Note: Users from external instance who are assigned with


11. INSTANCE_RECEIVER
INSTANCE_SENDERrole are the only authorized users to forward the
file to the intended receiver in other instance.

Web-services have to be enabled for transfer of files between two


instances.

3
Enables the user to forward file(s) to employee(s) of
external/other organization(s) or ministries i.e.
toothereOfficeinstance.

Note: Users from external instance who are assigned with


12. INSTANCE_SENDER
INSTANCE_RECEIVERrole are the only authorized users to receive the
file from the intended sender in other instance.

Web-services have to be enabled for transfer of files between two


instances.

Provides administrator privileges of ‘File Management System’


to the User which are namely - to , ‘Transfer’ of file(s)/receipt(s),
‘Section Assignment’ - re-assigning dealing section rights on
13. ADMIN file(s)-receipt(s), setting ‘SearchPrivilege for user, ‘Folder
permissions’to the user of the folders migrated to FTP server for
migration of physical files)

Note: These features are available under ‘Settings’ module.

Provides the user Mange the below activities at department level

Post Role Mapping


14. LOCAL_ADMIN
Manage Contact and Groups
Manage User Group

Provides user to manage drop down data management at instance


15. ROLE_MDM_ADMIN
level

Provides user to manage drop down data management at instance


16. ROLE_MDM_LOCALADMIN
department level

This enables the user to transfer ‘files/receipts’ from one


individual to the other within her/his own department (local
administration). This is useful in handing over of files in the
scenarios of ‘Transfer’ / ‘Promotion’ / ‘Superannuation’ of
INTRA_DEPARTMENT_TRAN
17. employees.
SFERRER
Note: “Transfer” is available under ‘Settings’ module.

‘TRANSFER’ in ‘ROLE_Administrator’ handles the transfer of


files/receipts at instance level.

The MIS report(s) and its scope has to be mapped to any/some role, for
eg. ‘ROLE_Officer’, which is then further assigned to the users of the
organization. As per the standard practice, the scope is generally set to
18. ROLE_MIS_ADMIN ‘Hierarchy’ and all the users mapped with ‘ROLE_Officer’ would be able
to generate reports based on their hierarchy in the organization.

However, if there is a requirement where the scope of reports has to be


extended to Global say for the top management or the head of the

4
organization, then, this role may be mapped with ‘ALL’ scope in ‘MIS
Report’ by the ‘administrator’ and then assigned to the specific user(s).

Recommendations for assigning various Roles -


On the basis of the description of the roles provided in the previous section and from the experience
gained by implementing ‘eOffice’ project in various ‘Central’ / ‘State’ ‘Ministries’ , ‘Organizations’/
‘Autonomous’ ‘Bodies’, the following is suggested on assigning roles / privileges for various user levels
-

1. Various levels of functionaries/heads: The heads of the ‘Departments’ / ‘Divisions’/ ‘Offices’ /


‘Sections’ etc. (such as officers of the rank of Secretaries, Additional Secretaries, Joint Secretaries,
Directors, General Managers, Deputy General Managers, Chief Managers, Under Secretaries, Section
Officers etc.) and equivalent -

a) OFFICER

b) ROLE_APPROVER

c) DRAFT_APPROVER

d) DRAFT_SIGNER

e) SIGNEER

2. Dealing Hands: The staff in ‘section(s)’, ‘branches’, ‘group(s)’, which work under the orders and
supervision of the Officer (such as, Assistant Section Officers, Sr. Secretarial Assistants, Engineers
etc. and equivalent), who puts up a draft and/or prepares green notes on her/his own behalf -

a) OFFICER

3. Personal Staff Members of Officers : The staff that supports the officer by keeping him free from
routine nature of work, by making appointments, taking dictation, and etc. The staff such as Staff
Officer, Senior Principal Private Secretary / Principal Private Secretary / Private Secretary /
Personal Assistant / Stenographer.

a) OFFICER

*Note:The ’Personal Staff Members’ may also be given ‘ASSISTANT’ level of ‘Delegation’ of their officer with
necessary consent, in case the officer(s) requires assistance of personal staff to ‘receive/send’ physical
files/receipts in her/his account, taking dictation for notings/drafts in file(s) and etc. To facilitate this
provision the Department’s nominated EMD administrator may be contacted.

4. Application Administrator (eFile Admin) : The person or set of people who facilitate the
administrative tasks with respect to the application (eFile). Such people are generally from
‘Administration Section/Branch’, ‘HR Department’, or any department official entrusted with
such privileges.

a) ADMIN or LOCAL ADMIN

b) INTRA_DEPARTMENT_TRANSFERRER

5
*Note: It is suggested that both the roles need not be assigned to the same user as
‘INTRA_DEPARTMENT_TRANSFERRER is assimilated within ‘TRANSFER’ in ‘ADMIN’.

5. Central Registry Unit/ Diary & Dispatch section/ Receipt & Issue section :A unit within a
department charged with the responsibilities of inter-alia receiving, registering dak meant for that
department and distributing the receipts. Also, responsible for dispatching of issue letters.

a) CRU

6. Other privileges : The roles mentioned below must be assigned as per organization’s/Nodal
committee’s discretion -

a) DOWNLOADER

b) HIERARCHY_CLOSED_FILE_VIEWER

c) ACTION_INITIATOR

d) INSTANCE_RECEIVER

e) DEPARTMENT_RECEIVER

f) DEPARTMENT_SENDER

g) INSTANCE_SENDER

Common questions

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The 'ADMIN' role encompasses comprehensive administrative privileges such as file/receipt transfers, section assignments, and searchprivilege settings across the entire File Management System . In contrast, the 'LOCAL_ADMIN' role is limited to managing activities at a departmental level like role mapping, managing contact and user groups . It is suggested that these roles should not be assigned to the same user because the 'INTRA_DEPARTMENT_TRANSFERRER' function, which is localized within departments, is already assimilated within the broader 'TRANSFER' capability inherent in the 'ADMIN' role . This role separation prevents consolidation of too much authority in a single user, ensuring a balance of administrative responsibilities and reduced risk of misuse.

The 'ROLE_MIS_ADMIN' might extend its report generation scope to 'Global' in situations where comprehensive organizational insights are required by top management or head of an organization . This includes scenarios such as strategic planning, performance evaluations, or audits where a wide-ranging view of the organization is necessary. By mapping the scope to 'ALL', administrators can assign this role to specific users, allowing them to access and generate reports that reflect data organization-wide. The implications of this extension include enhanced strategic decision-making and oversight potential, though it also necessitates strict controls and monitoring to prevent data misuse or breaches given the sensitive nature of potentially 'Global' data access.

The 'INSTANCE_RECEIVER' and 'INSTANCE_SENDER' roles facilitate inter-organizational communication by allowing users to receive files from and send files to employees of other organizations or ministries, respectively . These roles are predicated on the presence of compatible eOffice instances between the organizations. Additionally, enabling web services for transferring files between these instances is mandatory for these roles to function properly . This setup aids in smoother and more secure communication across separate organizations by maintaining a structured and authorized file transfer process.

The 'ACTION_INITIATOR' role is vital for initiating and tracking actions on files or receipts within the File Management System. It enables users to follow a set of actions conducted by others based on remarks provided in the 'Action Details' module . This role promotes transparency and accountability in collaborative environments by allowing users to monitor and document the progress of tasks through different channels of submission. It facilitates collaboration by ensuring that all participants are aware of their responsibilities and timelines, mitigating miscommunication, and promoting effective management of joint tasks.

The 'INTRA_DEPARTMENT_TRANSFERRER' role is crucial for handling files and receipts during personnel changes such as transfers, promotions, or retirements within a department . It allows the seamless transfer of responsibilities and records from one individual to another, ensuring continuity in work processes despite personnel shifts. This role is related to 'ROLE_ADMIN', which handles similar transfers but at an instance level across broader organizational units. Assigning these roles to appropriate personnel ensures efficient and organized management of files during transitions, reducing potential disruptions and maintaining workflow integrity.

When assigning the 'HIERARCHY_CLOSED_FILE_VIEWER' role, considerations should include ensuring that the user is part of the hierarchy where access is being granted and has legitimate reasons for needing to view closed files . The role allows viewing closed files/receipts of all users within an office hierarchy, so it is critical to restrict this access to users with pertinent duties and roles. This controls risks related to unauthorized data exposure and ensures that information security protocols are maintained. It also necessitates monitoring and auditing to ensure compliance with data protection policies, balancing accessibility with security.

The 'ROLE_APPROVER' streamlines the file management process by allowing users to approve or reject closing and reopening requests for their section’s files, significantly reducing the need for additional approvals . This autonomy facilitates quicker turnaround times for file cycles and helps manage file status changes efficiently within the user's dealing section or office. By centralizing this responsibility with the Head of Section/Office, it minimizes bottlenecks and ensures file status transitions are managed by personnel with an understanding of the files' content and context, thus optimizing workflow efficiency.

The 'DOWNLOADER' role allows users to download eFiles in various formats such as 'Complete File', 'Notings', 'Correspondence', and 'DFA' . Due to the sensitivity of the information in these files, it is crucial that this role is strictly assigned to authorized personnel only . This strict allocation limits the risk of unauthorized access and ensures that only individuals with the appropriate need and clearance can extract file information from the system, thereby maintaining confidentiality and data integrity.

The 'DEPARTMENT_RECEIVER' role allows a user to receive files from employees of external or other departments within the same eOffice instance, while the 'DEPARTMENT_SENDER' role allows users to forward files to such departments . For effective operation, it is essential that the 'DEPARTMENT_RECEIVER' role is assigned to those who are intended to receive files, and only those with the 'DEPARTMENT_SENDER' role can send files to these receivers . This reciprocal role assignment ensures secure and directed file transfers across departments.

The 'OFFICER' role provides users access to the 'Receipts', 'Files', and 'Dispatch' modules, enabling actions like file creation, forwarding, receiving, and DFA creation, excluding certain role-specific actions . In contrast, the 'CRU' role restricts access to the 'Files' module, focusing only on 'Receipts' and 'Dispatch', often functioning as departmental CRU for dispatching approved letters . The 'DRAFT_APPROVER' role is specifically for approving DFAs attached with 'eFile/eReceipts', typically assigned to heads of sections or offices, highlighting its higher-level authorization for finalizing drafts . This illustrates a clear hierarchy and specialization of functionalities among the roles.

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