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Tacloban City 1
Chapter III
RESEARCH DESIGN AND METHODOLOGY
This chapter describes the method and procedures in preparation for
developing the Software - Duck’z Auto Detailing & Car Wash of Brgy. 21-A, Sto.
Niño Street Tacloban City. It also describes the research design, the respondents of
the study, the instrument used, data gathering procedures, and statistical treatment of
data
Research Design
The research employed a descriptive survey design to assess the operational
requirements and preferences of car wash administrators regarding a monitoring
system for Duck’z Auto Detailing & Car Wash. This design allowed for the collection
of data that describes the respondents' perspectives on key features and improvements
necessary for an effective monitoring system.
Computer Studies Department
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Tacloban City
2
Respondents of the Study
The respondents for this study were selected from among car wash administrators at
Duck’z Auto Detailing & Car Wash Company. Their roles in daily operations and
decision-making regarding equipment and staff management qualified them to
provide relevant insights for the study. This purposive sampling approach ensured
that the data collected was both focused and relevant to the operational context of the
car wash business.
Figure 2. Geographical Map of the Study
Computer Studies Department
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Tacloban City
Research Instrument
The primary instrument used was a structured questionnaire designed to gather
detailed responses from the administrators. This questionnaire included sections to
address:
1. Operational Challenges: Identifying the primary challenges faced in managing
daily car wash operations.
2. Preferred Features: Highlighting specific functionalities and features needed in
the monitoring system.
3. Importance of Real-Time Data and Alerts: Assessing the need for dashboards,
alerts, and predictive analytics.
4. Integration Needs: Understanding if integration with other systems (e.g., CRM,
billing systems) is required.
5. Futureproofing and Scalability: Gauging the importance of system scalability
and future technology integration.
The questionnaire utilized a combination of multiple-choice questions and options for
additional comments, providing both quantitative and qualitative data.
Computer Studies Department
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Tacloban City
Data Gathering Procedure
Data was gathered through a self-administered questionnaire that was
distributed to the respondents. Respondents were instructed to select options that best
represented their needs, expectations, and operational challenges. All participants
were informed of the confidentiality of their responses and the purpose of the
research, encouraging candid responses. The data collection spanned over two weeks
to ensure adequate response time and participation.
Statistical Treatment of Data
To analyze the data, the following statistical methods were applied:
Descriptive Statistics: Frequencies and percentages were calculated to summarize
responses to multiple-choice questions, providing a clear overview of respondents'
preferences and operational needs.
Mean and Standard Deviation: These measures were used to analyze the overall
importance of various features (e.g., real-time monitoring, predictive analytics) as
indicated by the respondents.
Cross-Tabulation: This technique was applied to compare preferences for specific
features across different respondent groups (e.g., based on the level of operational
challenge faced).
Computer Studies Department
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Tacloban City
This statistical analysis provided a comprehensive view of the administrators' needs
and priorities, enabling the development of a monitoring system that is responsive to
their unique operational requirements.
Statistical Treatment of Data
The data gathered was organized, interpreted, and analyzed using various statistical
tools, which are detailed below.
Percentage Formula
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ASIAN DEVELOPMENT FOUNDATION COLLEGE
Tacloban City
The percentage formula was utilized to calculate the proportion of respondents for
each response category. This measure provides insights into the distribution of
preferences and operational challenges faced by the administrators.
Formula:
P=fn×100P = \frac{f}{n} \times 100P=nf×100
Where:
o PPP = Percentage
o fff = Frequency (the number of times a particular response was chosen)
o nnn = Total number of respondents (20)
Weighted Mean
The weighted mean helped determine the average importance rating of each
operational feature, based on respondents' preferences. This measure highlighted
which features were prioritized, such as real-time monitoring and scalability.
Mean and Standard Deviation
These statistical measures provided insights into the central tendency
(mean) and variability (standard deviation) for importance ratings, reflecting the
consistency in respondents' views on feature necessity
Computer Studies Department
ASIAN DEVELOPMENT FOUNDATION COLLEGE
Tacloban City
Cross-Tabulation
This technique was applied to compare preferences across subgroups, such
as analyzing if administrators with higher operational challenges prioritized specific
features more strongly.
Table 1.
Qualitative Description of the Weighted Mean
The qualitative description of the weighted mean was determined by using the
following scales:
Scale Limits Scale Limits Qualitative Description
4.20 – 5.00 Strongly Agree (SA)
3.40 – 4.19 Agree (A)
2.60 – 3.39 Neutral (N)
1.80 – 2.59 Disagree (D)
1.00 – 1.79 Strongly Disagree (SD)
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