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University Helpline Note Completion Guide

The document outlines a session focused on note completion related to a University Helpline designed to assist new students with practical aspects of student life. It includes examples of the types of help offered, such as financial and academic support, and provides details on how to access the service. Additionally, it contains sections for students to complete notes and practice their listening skills.
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0% found this document useful (0 votes)
5 views5 pages

University Helpline Note Completion Guide

The document outlines a session focused on note completion related to a University Helpline designed to assist new students with practical aspects of student life. It includes examples of the types of help offered, such as financial and academic support, and provides details on how to access the service. Additionally, it contains sections for students to complete notes and practice their listening skills.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

LISTENING ORIENTATION

SESSION 7: Note completion

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BEYOU ENGLISH HOME - INSPIRING TEACHERS, OUTSTANDING STUDENTS 1

[Link] [Link] Hotline: 0988 525 447


Class Practice (T0302L2)

Questions 11-15
Complete the table below.
Write NO MORE THAN THREE WORDS for each answer.

TYPE OF HELP EXAMPLES

• grants
FINANCIAL
• 11 ………………………………….

• childcare
12 ………………………………….
• nurseries

• 13 …………………………………
ACADEMIC
• using the library

• individual interests
14 ………………………………….
• 15 ………………………………….

BEYOU ENGLISH HOME - INSPIRING TEACHERS, OUTSTANDING STUDENTS 2

[Link] [Link] Hotline: 0988 525 447


Questions 16-20
Complete the notes below.
Write NO MORE THAN THREE WORDS OR NUMBERS for each answer.

BEYOU ENGLISH HOME - INSPIRING TEACHERS, OUTSTANDING STUDENTS 3

[Link] [Link] Hotline: 0988 525 447


Home Practice (T0302L2)

Hello, everybody and welcome to this informal meeting about the University Helpline. The
Helpline was set up ten years ago by the Students Union and it aims to provide new students to the
university with a service that they can use if they need information about practical areas of student
life that they are unfamiliar with.
Let me give you some examples of the type of help we can offer. We can provide
information on financial matters; for example, you may feel that your grant is insufficient to see you
through college life or ……………………………Q11. In both cases, the Helpline would be able to go
through things with you and see what the outcome might be. …………………………………………Q12;
things such as childcare and the availability of nursery provision, for example, come under this.
Then there’s ‘academic’ issues that may arise while you are in the early stages of your course that
you may not know what to do about. ………………………………Q13, for example, or how to use the
library - there are all kinds of questions you will find yourself asking and not knowing where to get
quick answers from. The Helpline would be able to provide these. ………………………………………………
Q14 - and yes, there is a lot of social life here! But you may have a particular interest you wish to
pursue or you ……………………………………Q15 if you don’t know many people at the moment.
Let me give you some details so that you know where to go and who to see if you want to
pay us a visit. Generally you will see ………………………Q16. Jackie is a full-time employee of the
Student Union and she works in the Student Welfare Office - that’s the office that deals with all
matters related to student welfare and it’s located at 13 Marshall Road. I have some maps here for
those of you who haven’t been there yet. ……………………………………………Q17. That’s 3269940. The
office is open between 9.30 and 6.00 on weekdays and ……………………………Q18 there’ll be
somebody there - usually Jackie or myself - between those times. ……………………………………Q19.
Please note that it may not be possible for anyone to see you straight away -
particularly……………………………Q20 and……………………Q21 and then come back later.
Well, enough from me. Any questions?

BEYOU ENGLISH HOME - INSPIRING TEACHERS, OUTSTANDING STUDENTS 4

[Link] [Link] Hotline: 0988 525 447


STUDENT’S NOTE
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BEYOU ENGLISH HOME - INSPIRING TEACHERS, OUTSTANDING STUDENTS 5

[Link] [Link] Hotline: 0988 525 447

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