With: JASPER V. DULOSA, M.M.
College Instructor/ Planning Officer
Director, ACC Business Center
Introduction to HUMAN RESOURCE MANAGEMENT
HRM, meaning
• HRM is the art of Procuring, developing and maintaining competent workforce to achieve
organizational goals effectively.
• The process of employing people, developing their resources, utilizing, maintaining &
compensating their service in tune with the job & organizational requirements with a
view to contribute to the goals of the organization, individual & the society.
HRM, definition
• The human resource management refers to the philosophy, policies, procedures, &
practice related to the management of people within an organization (Wendell L. French)
• HRM is a process consisting of the acquisition, development, motivation & maintenance
of human resources (Stephen P. Robbins)
HRM, aspects
• The Personnel Aspect. This aspect of HRM is concerned with the manpower planning,
recruitment, selection, placement, induction, transfer, promotion, demotion, termination,
training & development, layoff & retrenchment, wage & salary administration, incentives,
productivity etc.
• The Welfare Aspect. The welfare aspect is concerned with working conditions &
amenities such as canteens, crèches, rest rooms, lunchrooms, housing, transport,
education, medical help, health & safety, washing facilities recreation & cultural
activities, etc.
• The Industrial Aspect. This aspect is concerned with employees. It includes union
management relations, joint consultation, negotiating collective bargaining, grievance
handling, disciplinary actions, settlement of industrial disputes etc.
HRM, importance
• Importance for the Organization:
✓ Good human resource practices help in attracting & retaining the best people in the
organization.
✓ In order to make use of latest technology the appointment of right type of persons is
essential. The right people can be fitted into new jobs properly only if the
management performs its HR function satisfactorily.
✓ Globalization has increased the size of the organization who employ thousands of
employees in different countries. The performance of the company depends upon the
qualities of the people employed. This has further increased the importance of HRM
✓ HR planning alerts the organization to the types of people it will need in the short ,
medium & long run.
✓ HR development is essential for meeting the challenges of future. The importance of
HRM has increased because of the shortage of really managerial talent in the country.
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Introduction to HUMAN RESOURCE MANAGEMENT
HRM, importance (continuation)
• Importance for the Employees:
✓ HRM stress on the motivation of employees by providing them various financial &
non-financial incentives.
✓ Right organizational climate is also stressed upon so that the employees can
contribute their maximum to the achievement of the organizational objectives.
✓ Effective management of HR promotes team wok & team spirit among employees.
✓ It offers excellent growth opportunities to people who have the potential to rise.
✓ It also encourages people to work with diligence & commitment.
• Importance for the Society:
✓ Good HR efforts lead to productivity gains (ration of output to input) to the society,
since it enables the managers to reduce costs, save scarce resources, enhance
profits & offer better pay, benefits & working conditions to employees.
HRM, objectives
• Societal Objectives:
✓ To manage human resources in an ethical & socially responsible manner.
✓ To ensure compliance with legal & ethical standards.
✓ To minimize the negative impact of societal demands upon the organization.
• Organizational Objectives:
✓ HR department, like any other department in an organization, should focus on
achieving the goals of the organization first. If it does not meet this purpose, the HR
department cannot exist in the long run.
✓ HR department should recognize its role in bringing about organizational
effectiveness.
✓ HRM is not an end in itself. It is only a means to assist the organization with its
primary objectives.
• Functional Objectives:
✓ To maintain the HRM departments contribution at a level appropriate to the
organization’s needs. Resources are wasted when HRM is either more or less
sophisticated to suit the organization’s demands.
✓ The department’s level of service must be tailored to fit the organization it serves.
✓ HRM should employ the skills & abilities of the workforce efficiently. It should aim at
making the people’s strength more productive & beneficial to the organization.
✓ HRM should aim at providing the organization with well trained & well motivated
employees.
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Introduction to HUMAN RESOURCE MANAGEMENT
HRM, objectives (continuation)
• Personnel Objectives:
✓ HRM should increase employees job satisfaction to the fullest extent.
✓ HRM should also meet the self actualization needs of the employees. It should
stimulate every employee to achieve his potential.
✓ HRM should assist the employees in achieving their personal goals, at least in so far
as these goals enhance the individual’s contribution to the organization.
✓ HRM should develop & maintain a quality of work life. It makes employment in the
organization a desirable, personal & social situation. Organizational performance can
never be improved without the quality of work life.
✓ The HRM should also communicate HR policies to all employees. It will help the HRM
in tapping the ideas, opinions, feelings, & the views of the employees.
Personnel Management
Meaning: It is the process of Planning, organizing, compensation, integration &
maintenance o people for the purpose of contributing to organizational individual & societal
goals.
Personnel management can be defined as obtaining, using & maintaining a satisfied
workforce.
Definition: Acc. to Flippo “ personnel management is the planning, organizing,
compensation, integration & maintenance of people for the purpose of contributing to
organizational, individual & societal goals.
Acc, to Brech “ personnel management is that part which is primarily concerned with
human resources of organization.
Differences between personnel management & HRM:
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