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Group Dynamics and Cohesiveness in Organizations

The document discusses organizational behavior with a focus on group dynamics, types of groups, and stages of group development. It highlights the importance of group cohesiveness, norms, and effectiveness, as well as the advantages and disadvantages of teamwork. Additionally, it outlines various types of teams and characteristics of effective teams, emphasizing the role of communication and cooperation in achieving organizational goals.

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0% found this document useful (0 votes)
63 views6 pages

Group Dynamics and Cohesiveness in Organizations

The document discusses organizational behavior with a focus on group dynamics, types of groups, and stages of group development. It highlights the importance of group cohesiveness, norms, and effectiveness, as well as the advantages and disadvantages of teamwork. Additionally, it outlines various types of teams and characteristics of effective teams, emphasizing the role of communication and cooperation in achieving organizational goals.

Uploaded by

mkisham04
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

ORGANISATIONAL BEHAVIOUR (BBA)

Module III (Group)


Group
Group may be defined as a social phenomenon in which two or more
persons decides to interact with one another, share common ideology
and perceive themselves as a group.
Group dynamics
It is the social process by which people interact face to face in small
groups.
Features of group
• It is a small aggregation of people.
• It is vested with common interest.
• It is the interaction between members.
• It is a perceived collective identity.
Types of group
Formal group
A formal group is a clear cut work group designed by organization.
Management creates such group for achieving the organizational goal.
It clearly specifies organization structure.
Informal Group
An informal group is said to be group that is neither structured nor
organizationally determined. It is formed by social Contact of
employees in the Organization.
Factors responsible to create informal group
1. Desire to socialize
2. Job specialization
3. Escape from work environment
4. Hierarchical control
5. Command group
Command group
A group consists of the individuals who report directly to a given
manager is called a Command group.
Task group
A task group is generally formed for working together to complete a job
or task.
Interest group
Interest groups are formed by those working together to attain a
specific objective with which each of them is concerned.
Friendship group
It is a groups formed by creating friendship at the work place.
Reference group
A reference group is a group, which is referred by an Individual as a
standard for self-evaluation.
Stages of group development/ Team building
1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning
Group Cohesiveness
According to Rensis Likert, “cohesiveness is the attractiveness of the
members towards the group or resistance of the members leaving it”.
Factors affecting group cohesiveness
1. Interaction
2. Threat
3. Severity in initiation
4. Cooperation
5. Attitude and values
6. Degree of dependence
7. Achievement of goals
8. Status of group
9. Size of group
Features/ Advantages of group Cohesiveness
• Members of cohesive groups are regular at their work.
• Cohesiveness increases productive workplace.
• The members of cohesive groups have high morale.
• Cohesiveness increases productivity
• Organizations gain from the members of cohesive group
Factors can increase group cohesiveness:
 Competitiveness with other groups.
• Inter-personal attraction.
• Favourable evaluation from outsiders.
• Agreement on goals.
 Frequent interaction.
The following factors decrease Cohesiveness:
• Large group size.
• Disagreement on goals.
• Competitiveness within group.
• Domination by one or more members.
• Unpleasant experience cohesiveness:
• Large group size.
• Disagreement on goals.
• Competitiveness within group.
• Domination by one or more members.
• Unpleasant experiences.
Group Norms
Group norms are rules or guidelines of accepted behaviour which are
established by a group and used to monitor the behaviour of its
members.
Types of group Norms
Behaviour norms
Behaviour norms are rules that standardize how individuals act while
working on a day to day basis.
Performance norms
Performance norms are rules that standardize employee output and
number of hours worked.
Group Effectiveness
It is the capacity a group has to accomplish the goals administered by
the organization.
Factors responsible for group effectiveness
• Goals
• Participation
• Feelings
• Diagnosis of group problems
• Leadership
• Decision
• Trust
• Creativity
Guidelines for improving group effectiveness
1. Learn about groups and how they operate.
2. Discuss group functioning
3. Ask group feedback
4. Keep focus on the group
5. Keep group small
6. Give adequate time for planning
7. Joint responsibility
Team
A team defined as” people organized to function cooperatively as a
group”
Advantages of team
1. Team member have the opportunity to learn each other.
2. Communication and information exchange facilitated.
3. Team commitment stimulate performance and attention.
4. Interdependent work flow can be enhanced.
5. New approaches to task may be discovered.
6. Team facilitate greater cooperation.
Disadvantages of team
1. Some individual are not competent with team work.
2. Conflict may be developed between members.
3. Less flexibility may be experienced.
4. It is time consuming.
5. It facilitate decision making complex.
6. Evaluation and reward may be perceived less powerfully.
Types of team
Informal Team
Informal teams are formed for social purpose.
Traditional Team
Traditional teams are the organisation group commonly found in
department or functional areas.
Problem solving Team
It is formed when problem arises that cannot be solved within the
standard organisational structure.
Leadership Team
These team are generally composed management from different
functions in the organisation.
Self-Directed or Self-Managed Teams
Self-directed or self-managed teams can be defined in terms of
Interdependent individuals who can self-regulate their behaviour on
relatively whole tasks.
Virtual Teams
A virtual team can be defined in terms of a group of Interdependent
members who work together on a common task while they are located
across the planet.
Cross Functional Teams
A cross functional team is characterized by the presence of a group of
people each possessing specialized skills which are Applied for the
achievement of the task with a high degree of Interdependence.
Characteristics of effective team
1. Clear direction
2. Clear responsibilities
3. Knowledgeable members
4. Reasonable operating procedure
5. Interpersonal relationship
6. Sharing success and failure
7. External relationship
Team Norms
Team norms is a relationship agreement or social contract between the
team members regarding the way they operate, interact with each
other and deal with conflict.
Team cohesion
It is the strength and extend of inter personal connection existing
among the members of a team.
Quality Circles
Quality Circle is a small group activity where in a small group of
Employees on voluntary basis meet periodically to discuss work-related
problem.
Team building
It is a collective term for various types of activities used to enhance
social relations and defined roles within teams.

Common questions

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Problem-solving teams focus on addressing specific issues that cannot be solved within existing organizational structures, leading to solutions for unique challenges . Quality circles, on the other hand, involve small groups meeting periodically to voluntarily discuss work-related problems, fostering continuous improvement and employee involvement . While both enhance problem-solving and innovation, quality circles specifically emphasize employee engagement and collective responsibility for quality enhancements .

Team cohesion refers to the strength and extent of interpersonal connection among team members, which is vital for effective team functioning. It can be cultivated by ensuring clear direction, shared responsibilities, knowledgeable members, and reasonable operating procedures, which all promote interpersonal relationships and sharing of success and failure .

Group norms impact group effectiveness by standardizing behavior and performance, contributing to cohesive and cooperative efforts towards group goals . They are established through shared experiences and mutual agreements among group members regarding acceptable behaviors and operations, which help in monitoring and guiding member behavior towards achieving group objectives .

Formal groups are work groups designed by organizations with a clear structure to achieve organizational goals, while informal groups form through social interactions and are not structured or organizationally determined . They are important because formal groups ensure alignment with organizational objectives, while informal groups can enhance social connections and provide support networks within the workplace .

The storming stage is crucial in team development as it involves conflict and negotiation between team members regarding roles and work processes. This stage is important because it lays the foundation for role clarification and communication norms, which are essential for moving into more productive phases, such as norming and performing, where teams work more effectively towards their objectives .

Leadership influences group effectiveness by setting clear goals, fostering participation, facilitating decision-making, and building trust . Effective leadership characteristics include the ability to diagnose group problems, inspire creativity, and encourage joint responsibility, which promotes a cooperative and cohesive team environment .

Friendship groups typically form in workplaces due to shared interests, similar roles, or mutual social interactions . They influence organizational culture by enhancing social support, improving employee satisfaction, and facilitating informal communication networks, which can lead to a more collaborative and inclusive work environment .

Group cohesiveness positively impacts organizational productivity by ensuring that members are regular at their work and exhibit high morale, leading to increased productivity . Factors that enhance group cohesiveness include competitiveness with other groups, interpersonal attraction, favorable evaluation from outsiders, agreement on goals, and frequent interaction .

Virtual teams maintain effectiveness despite geographic dispersion through the use of advanced communication technologies, establishing clear communication norms, and using structured operating procedures to coordinate activities across locations . These measures facilitate task coordination, build team cohesion, and ensure that all members are aligned with team goals, thereby overcoming the challenges posed by physical distance .

Self-directed teams offer benefits such as increased autonomy, enhanced creativity, and improved problem-solving due to their ability to self-regulate and manage their behavior on tasks . However, challenges include potential conflicts from lack of direction, difficulty in decision-making, and variability in performance due to the independence of team members .

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