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Remote Virtual Assistant for Garage Doors

A remote Virtual Assistant is needed for a garage door installation company, working approximately 10-15 hours per week with a compensation of $300-350 CAD/month. Responsibilities include customer service, call dispatching, administrative support, market research, and CRM data entry. Candidates must be fluent in English, proficient in Google Suite, and responsive during core business hours of 9AM-7PM EST, with applications due by August 11, 2024.

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yunia.nyumbe2006
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22 views2 pages

Remote Virtual Assistant for Garage Doors

A remote Virtual Assistant is needed for a garage door installation company, working approximately 10-15 hours per week with a compensation of $300-350 CAD/month. Responsibilities include customer service, call dispatching, administrative support, market research, and CRM data entry. Candidates must be fluent in English, proficient in Google Suite, and responsive during core business hours of 9AM-7PM EST, with applications due by August 11, 2024.

Uploaded by

yunia.nyumbe2006
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Job Posting - Virtual Assistant for Garage Door Installation Company

Job Title: Virtual Assistant for Garage Door Installation Company


Location: Remote (Work from Home)
Working Hours: Monday-Friday, 9AM-7PM EST (Real Work is approx 10-15 hours/week)
Compensation: $300-350 CAD/month

Job Description:
We are seeking a dedicated and proactive Virtual Assistant to join our growing garage door
installation company. The ideal candidate will be responsible for a variety of administrative tasks
including providing exceptional customer service support, and work with the Owners and Partners in
identifying and implementing various process improvements. This is a remote position, requiring
responsiveness during core business hours of 9AM - 7PM EST, but with a real workload of under 15
hours a week.

There will be a Standard Operating Procedure created, and the candidate will be provided training
for this position.

Key Requirements:
● Fluency in English, and confidence speaking with customers over the phone
● Access to stable high speed internet, and responsiveness during 9AM-7PM EST during core
business hours
● Proficiency in Google Suite (Gmail, Google Docs, Sheets)
● Being proactive to learn and grow with the company. Based on performance, the hours of
this position may transition into a full time remote position.

Key Responsibilities:
Administrative Support:
• Organize and maintain digital files and documents.

Call Dispatching and Lead Management


• Handle incoming calls and direct them to the appropriate technician through a software.
Schedule and coordinate service appointments.
• Handle and qualify incoming leads from various sources.

Customer Service
• Respond to customer inquiries via email and phone promptly and professionally, and note
down key pieces of information to pass onto the owner
• Assist customers with scheduling appointments and addressing their concerns, leveraging a
standard operating procedure

Market Research and Vendor Pricing


• Conduct research to find competitive pricing for products and services, and conduct research
on vendor pricing, maintaining a current guide of vendor pricing
• Gather and analyze data to support business decisions.
Feedback Collection:
• Collect and organize customer feedback for continuous improvement.
• Provide insights and suggestions based on customer feedback.

CRM Data Entry:


• Accurately input and maintain customer and lead information in the CRM system.
• Ensure data integrity and consistency.

Application Details:
Please fill in the Google Form link below to be considered for the position. Given the large
volume of applications, management will only be contacting those selected for a second
interview.

Application Deadline: August 11, 2024

Google Forms Link: https:// [Link]/AmZK3D4mPvXijuXd6

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