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MGT100 Problem Set 5: Sales & TA Efforts

The document presents a problem set for MGT100, focusing on incentive schemes for a salesperson and a teaching assistant (TA). It analyzes the welfare outcomes based on different effort levels and compensation structures, concluding that fixed salaries may lead to better overall payoffs for managers. The relationship between the efforts of the TA is also explored, indicating that they are complements and suggesting high-powered incentives for task management.

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0% found this document useful (0 votes)
22 views2 pages

MGT100 Problem Set 5: Sales & TA Efforts

The document presents a problem set for MGT100, focusing on incentive schemes for a salesperson and a teaching assistant (TA). It analyzes the welfare outcomes based on different effort levels and compensation structures, concluding that fixed salaries may lead to better overall payoffs for managers. The relationship between the efforts of the TA is also explored, indicating that they are complements and suggesting high-powered incentives for task management.

Uploaded by

reiana.awad
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© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd

MGT100 Professor Reshef & Professor Wu

Olin Business School Washington University in St. Louis

Problem Set # 5

1. A salesperson can choose either high effort or low effort selling a water bottle. If she works hard, she
can successfully sell the bottle with 100% probability, at an effort cost of 10. If she does not work, she can
sell it with probability one half, at a lower effort cost of 0. Assume the salesperson does not have any outside
options. The salesperson’s effort is not observable. Her compensation scheme is as follows: she receives a
wage of 15 if she successfully makes the sales and receives a wage of 0 if unsuccessful. The salesperson’s
utility is her wage minus cost of efforts.

a. What is the salesperson’s welfare if she decides to work hard?


b. What is the salesperson’s welfare if she does not work?
c. Under this compensation scheme, will the salesperson work hard or not work?

A manager oversees the performance of the salesperson and designs the compensation scheme. If the bottle
is successfully sold, the manager receives a utility of 40. If the sale is unsuccessful, the manager receives a
utility of 30. The manager’s total payoff is her utility from sales minus the wage paid to the salesperson.

d. Suppose the manager now considers two compensation schemes. One is the above scheme: pay the
salesperson 15 if successful and 0 otherwise (this is a high-powered incentive scheme). The second scheme
is to pay the salesperson 5 no matter what (a low-powered incentive scheme). Which scheme should the
manager choose?
e. Briefly explain why fixed salary works better than pay for performance in this scenario.

(Moral Hazard) 2. A MGT100 TA can provide two kinds of efforts. One leads to increased TA session
attendance (𝑒 ) while the other involves giving more lecture reviews / office hours (𝑒 ). Her cost function
of providing these two efforts is as follows:
𝑐(𝑒 , 𝑒 )= 𝑒 + 𝑒 − 𝑒 𝑒
She is paid with salary s, and offered bonus 𝑏 for every unit of 𝑒 she puts in encouraging all students
attending her session on a regular basis. Such attendance rate may be achieved with probability 𝑒 . She is
also offered bonus 𝑏 for every unit of 𝑒 she puts in for providing lecture reviews.

a. What are the TA’s marginal costs of 𝑒 and 𝑒 ? What happened to the marginal cost of 𝑒 when she
works on increasing the attendance rate (increasing 𝑒 ) by singing Gangnam Style in the beginning of each
session? What is the relationship between the two efforts?
b. Given the incentive scheme, what are the TA’s provisions of 𝑒 and 𝑒 ? Express them in terms of 𝑏 and
𝑏 . What happened to 𝑒 when you increase 𝑏 ? What is the relationship between the two incentive powers?
c. The professor, Hugh, who is the one paying the TA, cares about both attendance and the provision of
lecture reviews. How should he set up 𝑏 and 𝑏 ? No calculation is needed. Just explain intuitively.
17868
ection 02
Ubsection F

a welfare pay effort 15 10 5


b welfare 115 01
110 01 7.5
C B C the salesperson earns more welfare from not working hard they'llchoose
that option
a 1stscheme 11401511,13001 27.5 no effort
2ndscheme 4140 51 1,13051 30 no effort
Choose 2ndscheme b c the manager payoff is higher
e A fixed salarymaximizes total payoff b c the employee willalways put in low effort
a Mce b fe
Moe c
fe
As Mce decreases e increases b c the efforts are complements b c kis negative
b MBe b e b c
yes he
MBE b e
fe bz e fe
Increasing b causes e to decrease Thus when you gain more benefit from the
secondtask the first taskrequires lesseffort
C B C the tasks are complements Hugh should use highpoweredincentives for one
of the tasks Doing this

Common questions

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If the salesperson works hard, her welfare is 15 (wage) - 10 (effort cost) = 5 . If she does not work, she has a 50% chance of earning 15, providing an expected welfare of 7.5 - 0 (effort cost) = 7.5 . Therefore, she will choose not to work since it yields higher welfare.

Incentive powers b1 and b2 must be balanced to stimulate optimal effort allocation due to their complementary nature. Increasing b2 may reduce necessary effort for increasing attendance (e1) and vice versa. The relationship suggests a strategic complementary design to maximize joint outcomes .

The efforts are complements as indicated by the cost function, meaning increasing one effort can impact the marginal cost of the other. This is critical for setting incentives such that increasing bonus b2 for lecture reviews could indirectly incentivize attendance through cost reduction in effort e1, necessitating careful balance .

Fixed salaries provide income security, reducing employee inclination for risk-taking linked to effort decision. Conversely, performance-based incentives align effort directly with outcome rewards, which can stimulate higher effort if effort leads directly to higher pay, though it might also lead to minimal efforts if risk or outcome uncertainty is high .

Altering one effort, such as increasing e1, affects the marginal cost of the interdependent effort e2. The optimal incentive strategy should consider these interdependencies by aligning bonuses to prioritize tasks having complementary effects, thereby optimizing total effort without disproportionate cost escalation .

Increasing incentive on effort e2 means that more resources could be allocated to reviewing rather than attendance, possibly decreasing e1 due to its marginal cost increase in tandem with e2. This showcases a need for holistic reward strategies balancing effort economics to prevent diminishing e1 productivity .

With the high-powered scheme, the manager’s payoff is 40 (utility of successful sale) - 15 (wage) = 25 if the sale is successful. With the low-powered scheme, payoff is 40 - 5 = 35 irrespective of the sale success . Low-powered scheme guarantees a higher payoff as it avoids the risk of zero income from unsuccessful sales.

A fixed salary scheme outperforms because it eliminates the moral hazard of non-observable effort, ensuring the salesperson guarantees earnings regardless of sales outcomes, which prevents risk aversion impacts that might reduce effort .

Increasing effort e1 initially increases marginal cost of e2 due to complementarity. However, using a creative method like singing could mitigate cost increase by fostering a more engaging environment, ultimately linking the elevated creative effort to improved efficiencies across both activities .

The professor should aim for a high-powered incentive for one effort, depending on which task generates more impact per unit effort. By balancing bonuses b1 and b2, the TA is encouraged to focus optimally on both attendance and reviews according to the value of their impact on overall TA effectiveness .

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