Sample Questions Chapter 2
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1) Which of the following is NOT an element of strategic management? 1) _______
A) evaluating cross-functional decisions B) eliminating cross-functional decisions
C) formulating cross-functional decisions D) implementing cross-functional decisions
2) The highest priority among strategic choice elements is: 2) _______
A) objective. B) mission. C) goal. D) strategy.
3) A strategic element consisting of statements such as "a 5% increase in freshman to sophomore 3) _______
retention" and "a 10% increase in the six-year graduation rate" is best described as a:
A) strategy. B) goal. C) mission. D) program.
4) The management department at the university decides to add a new program in restaurant, 4) _______
hotel, and institutional management. As part of the development process they hold focus groups
consisting of area business leaders, current and former students, and restaurant and hotel
owners. These groups can be described as:
A) project workers. B) project leaders.
C) stakeholders. D) clients.
5) External stakeholders that are external to a project but possess the power to effectively disrupt 5) _______
the project's development are:
A) special-interest groups. B) stressor groups.
C) environmental groups. D) intervenor groups.
6) Which of the following is an internal project stakeholder group? 6) _______
A) competitors B) clients
C) functional managers D) suppliers
7) Which of the following is NOT an element of organizational structure? 7) _______
A) grouping together of individuals into departments
B) well-articulated mission, vision, and value statements
C) systems designed to ensure effective communication
D) formal reporting relationships
8) Companies that are structured by grouping people performing similar activities into 8) _______
departments are:
A) departmental organizations. B) matrix organizations
C) project organizations. D) functional organizations.
9) John Drone toils endlessly at Hurts Corporation on his routine assignment and also on a number 9) _______
of project teams. His annual evaluation features input from his line manager and each of the
project managers, all of whom have equal say in how his 12-hour work day is partitioned. John
Drone is employed by a:
A) functional organization. B) cross-functional organization.
C) matrix organization. D) project organization.
10) A functional organization structure is a weakness for project management because: 10) ______
A) priorities among functional departments may be different and competing.
B) in-depth knowledge and intellectual capital development are enabled.
C) standard career paths are enabled so team members only perform their duties as needed.
D) no disruption or changes to a firm's design are necessitated by projects developed within
this structure.
11) All major decisions and authority are under the control of the project manager in a: 11) ______
A) matrix structure. B) functional structure.
C) process structure. D) project structure.
12) A dual hierarchy is the salient feature of a: 12) ______
A) project structure. B) functional structure.
C) matrix structure. D) bi-modal structure.
13) A matrix organization for project management has a distinct advantage because: 13) ______
A) a significant amount of time is spent negotiating the sharing of critical resources.
B) project importance is enhanced by setting authority equal to that of functional
departments.
C) dual hierarchies mean two bosses.
D) workers must reconcile competing project and functional demands.
14) The Larson and Gobeli study that compared projects that had been managed in a variety of 14) ______
structural types revealed that new product development projects tended to be most effectively
executed when the organizational structure was a:
A) functional matrix. B) balanced matrix.
C) project matrix. D) project organization.
15) A PMO is NOT used: 15) ______
A) to act as a central repository for project documentation.
B) as a resource center.
C) to replace the project manager as being responsible for the project.
D) as the place where project management improvements are identified and then
disseminated to the rest of the organization.
16) The PMO is used to protect and support the skill of project management under the: 16) ______
A) project model. B) control tower model.
C) resource pool model. D) weather station model.
17) The weather station model performs the invaluable function of: 17) ______
A) establishing standards for managing projects.
B) keeping an eye on project status without influencing the project.
C) enforcing the adherence to accepted protocols for project management.
D) improving the current state of project management procedures.
18) The solution to external and internal problems that has worked consistently for a group and that 18) ______
is therefore taught to new members as the correct way to perceive, think about, and feel in
relation to these problems is known as:
A) a frame of reference. B) groupthink.
C) socialization. D) organizational culture.