Moderator Guide
1. Background Questions on Current Cell Phone:
Q. What features do you like about your current phone?
Theme: Camera Quality
• Sub-theme: Low-light photography is important.
• Quote: “I love my phone’s night mode – it captures amazing photos even in the
dark.” (P3M)
Theme: Battery Life
• Sub-theme: Need for long-lasting power
• Quote: “I always carry a power bank because my phone battery barely lasts a full
day.” (P1F)
Moderator Deviation: Moderator skipped this question initially but returned to it later.
2. Features and Apps:
Q. What are the most important apps?
Theme: Messaging and Connectivity
• Sub-theme: WhatsApp and iMessage preferred for group chats.
• Quote: “If a phone doesn’t support iMessage, I won’t buy it – my whole family
uses it.” (P5F)
Theme: Social Media & Content
• Sub-theme: Video-sharing apps are a priority (YouTube, TikTok).
• Quote: “I spend most of my time on TikTok – it has to run smoothly on my
phone.” (P2M)
3. Phone Attributes:
Q. What technical specifications matter most?
Theme: Storage Capacity
• Sub-theme: Need for more internal storage.
• Quote: “I ran out of space in just six months – 128GB should be the minimum
standard.” (P4M)
Theme: Durability
• Sub-theme: Water resistance is a must-have.
• Quote: “My phone survived a full drop in water – that’s why I always stick with
this brand.” (P6F)
4. Price:
Q. Was your phone worth the cost?
Theme: Price vs. Value
• Sub-theme: Some participants think premium phones are overpriced.
• Quote: “I don’t think any phone should cost over $1,000 unless it lasts at least
five years.” (P7M)
5. Design (Size & Weight):
Q. If you could design a phone, what would it look like?
Theme: Foldable Phones
• Sub-theme: Mixed opinions on foldable designs.
• Quote: “I love the idea, but I worry about durability.” (P8F)