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Direct Provision and Mediation in Social Work

The document outlines various models and approaches in social work, including the Direct Provision Model, Intercession-Mediation Model, Crisis Intervention, Problem-Solving Model, Functional Approach, and Behavioral Modification Approach. Each model emphasizes different strategies for enhancing client social functioning, addressing crises, and facilitating behavior change through structured processes and resource mobilization. Key elements such as client engagement, assessment, and the use of agency functions are highlighted as essential for effective social work practice.

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0% found this document useful (0 votes)
90 views3 pages

Direct Provision and Mediation in Social Work

The document outlines various models and approaches in social work, including the Direct Provision Model, Intercession-Mediation Model, Crisis Intervention, Problem-Solving Model, Functional Approach, and Behavioral Modification Approach. Each model emphasizes different strategies for enhancing client social functioning, addressing crises, and facilitating behavior change through structured processes and resource mobilization. Key elements such as client engagement, assessment, and the use of agency functions are highlighted as essential for effective social work practice.

Uploaded by

norhanisangkad11
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

DIRECT PROVISION MODEL

• Enhancement of client social functioning through the direct provision of material aid
useful in
eliminating or reducing situational deficiencies.
• "Resource provision"
> Material aid: temporary financial assistance, employment, shelter, medical care, skills training,
etc.
THE INTERCESSION-MEDIATION MODEL
• Process of negotiating the "service jungle" for clients
• The worker "connects" the client to needed services in the system until he has availed them.
> What is need is a third party who will mediate between service demand and service supply and,
where appropriate, assist the agency to provide more adequate and responsive service to clients.
MOBILIZING THE RESOURCES OF CLIENT SYSTEMS TO CHANGE THEIR SOCIAL
REALITY
• Problems are not always due to personal inadequacies but, often, to deficiencies in the social
reality, and that if people are to be helped, the target of attack should be the latter.
> The use of client's own resources is underscored, in changing aspects of his/their reality which
can and should be changed.
CRISIS INTERVENTION (Naomi Golan)
> It offers a treatment model that is rooted in rooted in the problem-solving theory of casework
and developed as part of the short-term, task -centered approach to practice. The model divides
intervention into three phases- assessment, implementation and termination. The following is
Golan's description of these phases.
Assessment of the Situation - This first phase involves mainly an evaluation of five components of
a client's situation to determine whether a crisis exists and what its current status is.
Implementation of Treatment - This "middle phase" is about setting up and working out specific
tasks (primarily by the client, but also by the worker and significant others), designed to solve
specific problems in the current life situation, to modify previous inadequate or inappropriate
ways of functioning and to learn new coping patterns.
Termination - As the end of the time-limited helping relationship nears, worker and client review
their progress, focusing on key themes and basic issues. Emphasis is placed on the tasks
accomplished, the adaptive coping patterns developed, and the ties built with persons and
resources in the community. Future activity when the client will be on his own, is planned. The
case ends with the worker making herself available on an "as needed" basis should new crisis
occur.
THE PROBLEM-SOLVING MODEL
Helen Harris Perlman, the main proponent of the Problem-solving Approach (or "Model") in
social work, acknowledged that although many in individuals and theories influenced her
thinking it was the social psychologist and educator-philosopher John Dewey who spurred her
interest in the matter of how people think and manage to cope. She in fact adopted Dewey's
term "problem-solving" as the name for a different concept of social work practice, that is, a
departure from the (then) already established Freudian-based psychodynamic "diagnostic"
school of thought in social casework.
ELEMENTS OF THE PROBLEM-SOLVING APPROACH
1. The Person - it is viewed as a product of inherited and constitutional makeup in a continuous
transaction with potent persons and forces in life experiences. The person is thus a product of
the past, but in no sense is viewed as a finished product. Each is seen as a product-in-process of
becoming.
2. The Problem - the model is based upon the presence of, and the identification between a help-
seeker and helper of a problem for which help is being either sought or offered.
3. The Place - This model takes into consideration the place which utilizes casework as a model of
helping people with problems.
4. The Process - it consists a following operations:
1. The problem must be identified by the person, i.e., be recognized, named, and placed in the
center of attention.
2. The person's subjective experience of the problem must be and what is being done with it - to
cause, exacerbate, avoid, and deal with it.
3. The causes and effects of the problem and its import and influence upon the person-in-life
space must be identified and examined.
4. The search is possible means and modes of solution must initiate and considered, and
alternatives must be weighed and tried out in the exchange of ideas and reactions that precede
action.
5. Some choice or decision must be made as a result of thinking and feeling through, what means
seem most likely to affect the problem or the person's relation to it.
6. Action taken on the basis of these considerations will test the validity and workability of the
decision.
FUNCTIONAL APPROACH
The functional approach to social work was first developed in the 1930s by the faculty members
of the University of Pennsylvania School of Social Work, principally Jessie Taft, Virginia Robinson,
and Ruth Smalley. It was Taft who introduced the concept of "use of agency function" as a basic
in social work helping, resulting in the "Pennsylvania School" being identified as the "functional
school." During that period the "diagnostic approach" was the only clearly formulated theoretical
approach to approach," the "differential treatment approach," and later, the "psychosocial
approach."
Five Principles guide the Functional Approach
1. Understanding of the phenomenon served (diagnosis) is most effective when related to the
use of a specific service, which is developed in the course of giving the service, which is
developed in the course of giving the service, with the participation of the client, which, is
subject to continuous modification as necessary.
2. The effectiveness of the social work process is enhanced by the worker's conscious use of time
phases in the process, i.e., beginnings, middles, and endings. Each time phase has its own
particular characteristics that should be utilized to the maximum for the client's benefit.
3. The use of agency function gives focus, content, and direction to the helping process.
Accountability to the helping process. Accountability to the agency and to society is derived from
the use of agency function.
4. A conscious use of structure, i.e., time, place, agency, policy and procedure in relation to
agency function and the helping process introduces "form" to the work being undertaken which
furthers the effectiveness of the social work process.
5. To be effective the social work process requires the practitioner's use of relationship to engage
the client in making and acting on choices or decisions as central to the accomplishment of a
client - identified purpose within the context of the agency function.
BEHAVIORAL MODIFICATION APPROACH
Behavioral Modification is an approach intended to improve the social functioning of individuals,
families, groups, and organizations by helping them learn new behaviors and eliminating
problematic ways of behaving. Knowledge about this approach is very important for social
workers because most of their interventive efforts are undertaken in order to change or modify
some aspect of the behavior of others who are participants in their professional activities.
Understanding of the three elements of social learning is essential to the practice of Behavioral
Modifications.
1. Target behavior: the behavior that will be the focus of the intervention; it is important to know
what behavior needs to be strengthened/increased or weakened/decreased in terms of
frequency, duration, or intensity.
2. Antecedent behavior: the behaviors) and events) that occur prior to the problem behavior.
3. Consequent behavior: the behaviors) and events) that occur after the problem behavior.

Common questions

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The Functional Approach is guided by five principles: (1) the understanding of the phenomenon served related to the service provided (diagnosis); (2) conscious use of time phases - beginnings, middles, and endings - for maximum benefit; (3) use of agency function to give focus and direction; (4) use of structure like time and policy to introduce form to work; and (5) use of relationships to engage the client in decision-making. These principles enhance effectiveness by ensuring a structured, client-focused, and accountable process that aligns with the agency's purposeful roles .

The problem-solving model differentiates itself from the Freudian-based psychodynamic diagnostic approach by concentrating on the individual's present problems rather than past experiences. It emphasizes a structured approach involving identification, examination, and addressing of problems through a collaborative effort between the help-seeker and the helper. This model focuses on practical solutions and the continuous development of the person rather than deep-seated psychological conflicts, thus providing an actionable framework for social casework .

The concept of 'use of agency function' in the functional approach involves leveraging the specific roles, services, and capacities of an agency to provide focal points, structure, and direction in the helping process. It contributes by ensuring that the service delivery is aligned with both the agency's objectives and the client's needs, thus maximizing effectiveness and accountability in social work interventions .

The conscious use of time phases—beginnings, middles, and endings—ensures that each stage of the social work process receives appropriate focus for client benefit, helping structure the intervention around client needs. Moreover, fostering a strong relationship between social workers and clients ensures engagement and collaboration, which are central to achieving client-identified goals effectively. This relationship builds trust and encourages clients to actively participate in decision-making, thus enhancing the overall effectiveness of the process .

In the problem-solving approach, the 'person' is understood as an entity shaped by genetic and experiential factors, constantly evolving and interacting with their environment. The 'problem' is identified through mutual recognition by the client and social worker as being central to the need for help. This distinction is important because it allows for a holistic view, facilitating solutions that recognize personal growth potential while dealing with immediate challenges .

The crisis intervention model features three key phases: assessment, implementation, and termination. The assessment phase evaluates the client's situation to determine if a crisis exists. The implementation phase involves setting up tasks to address the crisis, modifying inadequate behaviors, and learning new coping strategies. The termination phase involves reviewing progress, emphasizing coping patterns developed, and planning for future self-reliance, with the worker available for future crises. Each phase builds upon the previous to systematically address and resolve crises .

The crisis intervention model by Naomi Golan emphasizes the role of the client during the implementation phase by focusing on the client's active participation in setting up and completing specific tasks designed to address current life problems. The model encourages clients to modify previously inadequate methods of functioning and learn new coping strategies, thus highlighting the importance of the client's role in resolving issues .

The intercession-mediation model plays a pivotal role in connecting clients to needed services by acting as an intermediary in the complex landscape of service provision. It helps navigate between service demand and supply, ensuring clients access appropriate services. This model assists agencies in offering more adequate and responsive services by mediating the relationship between the clients’ needs and the available resources, and by advocating for improvements in service delivery .

The behavioral modification approach incorporates the concept of antecedent behavior by addressing what occurs prior to the target behavior, and consequent behavior by analyzing what follows it. Understanding these concepts is crucial for social work practitioners as it enables them to identify and modify the environmental and cognitive factors influencing the problematic behavior, thereby facilitating effective interventions to change or reinforce certain behaviors .

The mobilizing resources model highlights the importance of client systems using their own resources to instigate change in their social reality. This approach signifies a shift from viewing problems as merely personal inadequacies to understanding them as deficiencies in social contexts. Encouraging clients to mobilize their resources fosters empowerment, facilitates sustainable change, and helps clients adapt more effectively to their environments by leveraging internal and external support systems .

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