INTRODUCTION TO

ADVANCED
CONVERSATIONAL ENGLISH
Equip essential soft skills in Practice intensive listening and
the workplace speaking reflexes at work
Provide a continuous English- Improve multidimensional
speaking environment language skills
Enhance vocabulary and Increase confidence in expressing
communication expressions personal ideas
WELCOME TO

hybrid learning model

NativeX is a holistic online learning platform designed
A hybrid learning model, which effectively
specifically for working adult learners seeking to improve
combines self-study and live tutoring, will
their English skills for communication and working purposes.
provide the best learning experience for our

students. This approach maximizes learning

outcomes and keeps learners constantly

engaged with the platform.

Self-study on learning app

24/7 on-the-go learning access

Microlearning with instant feedback

Thorough assessment system and

learning data tracking

Online live tutoring

Real-time interaction and language

practice

Personalized feedback and immediate

Seamless access across desktop, laptop, mobile
clarification
web, and a dedicated learning app, ensuring a

continuous and flexible learning experience

Building communication skills and

motivation
“FROM ZERO TO HERO” LEARNING PATHWAY AT FROM ZERO TO HERO

LEARNING PATHWAY

9
levels
432
lessons
excluding ST

186
self-study
324
instructor-led
hours hours

ONE UNIFIED LEARNING PATHWAY

DIVIDED INTO 2 STAGES:

Stage 1: 4-Skill Foundation English
Students learn the English basics with
Listening–Speaking–Reading–Writing
from Super Basic to Basic 3

Stage 2: Advanced Conversational English

Students practice communication
skills/ soft skills in English for
Applied from 06/2024 until further notice workplace/ business settings from IN1
to AD2

WHAT IS ADVANCED CONVERSATIONAL ENGLISH?

What is the focus of this stage? Level structure and components
Advanced Conversational English (CE) is designed to help learners communicate effectively Each level consists of 12 themes. Each theme consists of 4 lessons.
in English and build essential soft skills for the workplace, thereby enabling them to become Students can learn any topic randomly based on their preference.
more confident and enhance their communication and work skills in English. Themes/ level Lessons/ themes
Learning content focus Theme 1 Lesson 1 Lesson 2 Lesson 3 Lesson 4
Theme 2 Lesson 5 Lesson 6 Lesson 7 Lesson 8
Daily communication and
Soft skill training Workplace communication Theme 3 Lesson 9 Lesson 10 Lesson 11 Lesson 12
social interests
Theme 4 Lesson 13 Lesson 14 Lesson 15 Lesson 16
Training modules on Simulated real-world Real-life daily
essential soft skills in the work scenarios for communication situations Theme 5 Lesson 17 Lesson 18 Lesson 19 Lesson 20
workplace such as practicing English and socially trending Theme 6 Lesson 21 Lesson 22 Lesson 23 Lesson 24
presentations, interviews, communication and discussion topics to Theme 7 Lesson 25 Lesson 26 Lesson 27 Lesson 28
negotiations, problem- building self-confidence encourage expressing Theme 8 Lesson 29 Lesson 30 Lesson 31 Lesson 32
solving, etc. personal opinions Theme 9 Lesson 33 Lesson 34 Lesson 35 Lesson 36
Theme 10 Lesson 37 Lesson 38 Lesson 39 Lesson 40
Adult working professionals with a foundation in English (at least CEFR A2) Theme 11 Lesson 41 Lesson 42 Lesson 43 Lesson 44
Target learners wishing to practice and enhance workplace English communication skills Theme 12 Lesson 45 Lesson 46 Lesson 47 Lesson 48
Referencing from renowned publishers and developed by experienced and
Materials Upon completion of any 6 unique themes, learners will unlock a progress test.

dedicated R&D team Once learners pass their 2nd progress test, their current level will be marked as completed.

Instructors Experienced and qualified English native-speaking teachers Test Part of test Test mode Test format
Learning model Credit-based class booking with instructor and self-learning Part 1 Automated Vocabulary + Expressions
Progress Test 1
Part 2 Automated Open-ended questions
Assessment model Progress test to monitor learning progress
Part 1 Automated Vocabulary + Expressions
Progress Test 2
Class size 1 - 2 (VIP package) or 1 - 4 (Premium package) Part 2 With instructor Open-ended questions
the learning model & methodology
The learning model
A lesson is divided into 3 parts using the FLIPPED CLASSROOM MODEL to shift theoretical knowledge and review to self-study
and maximize language production time with teacher and peers in class

3E MODEL
Advanced Conversational English learning model
A 3-step model to encourage learners to familiarize themselves with language
points before fully "immersing" in situations and applying practical use directly in
the classroom to solve problems or give opinions

Engagement Instructor guides and facilitates scenario- Enhancement

Introduce & recall based tasks or in-depth discussion Enhance & Expand
knowledge knowledge
1 Before class (5 - 8min.) 2 In class with instructor (45 min.) 3 After class (5 - 8 min)
Pre-learn and practice vocabulary/phrases in Elaboration Review and further practice the lesson
advance through pronunciation activities with content through advanced practice exercises
AI on the system Apply & Analyze with AI on the system
knowledge
More diverse and engaging
communication activities
CONVENIENT PLATFORM FEATURES
Lesson structures and learning activities

1 Before class (5-8 mins)

AI-powered
Pre-class learning activities to pronunciation practice
familiarize learners with vocabulary
and target phrases. Learners can
practice vocabulary meaning and
pronunciation with AI and review lesson
content to prepare for class.

2 In class with instructor(45 mins)

Learners will attend a 45-minute live
class where the instructor facilitates
and guides role-playing scenarios or
in-depth discussions and provides
detailed and personalized feedback
and corrections on their performance.

3 After class(5-8 mins)

Learners can review with AI-powered
exercises to improve pronunciation,
memorize vocabulary and phrases, and
reinforce communication strategies
learned in class.
CONVENIENT PLATFORM FEATURES
Flexible booking and smart recommendation based on learner’s preference
Learners can choose their favorite learning themes and time preference. System will recommend
topics of their favorite themes when they select a timeslot for booking.

When learners join for the first time,

they will select their favorite topics,
set learning goals, and indicate
their available time. The system
will use this data to recommend
suitable classes.

Learners can see topics

of their preferred
themes listed when
selecting a timeslot to
book the class.

On quick booking, they can also see

topics of their favorite themes to
book quickly.
CONVENIENT PLATFORM FEATURES
Learning progress tracking
The progress tracking and study reminder feature helps learners see their progress and learning goals,
motivating them to strive for better results

Display most recent upcoming

class for easy access

Monitor progress test

Recommend learning Mark favorite themes

tasks to complete

Monitor learning goal and

weekly learning performance

Learning package and

lessons
Monitor
completed
lessons and
themes
Speaking skill statistics for
improvement
ROLE OF THE INSTRUCTOR IN AN ADVANCED CONVERSATIONAL ENGLISH CLASS
FACILITATOR COACH RESOURCE PROVIDER MOTIVATOR

Guide students to apply skills Provide clear step-by-step Provide clarification and Create a welcoming and safe
and resolve situations guidance and instruction explanation of concept learning environment.
Steer discussions and Provide scaffolding and Provide references on Encourage student
encourage ideas language support knowledge or skills if neede participation and expression
Give room for peer support Provide timely feedback and Extend language inputs where Provide acknowledgment and
and communication correction on language use appropriate constructive feedback
Focus: Focus: Focus: Focus:
• Provide guidance, ask • Monitor learners' performance • Provide only relevant knowledge • Encourage equal participation
prompting questions, and ensure and offer immediate scaffolding and useful information to help and be patient with slower learners
smooth interactions to ensure task completion students achieve target tasks so they feel safe to speak

Instructor requirements for CE NativeX’s best instructor portraits

100% native with accredited and at least 2-3

English-speaking TESOL/TEFL/CELTA years online
instructors qualifications Englih teaching
experience

Top 5% best instructors on NativeX Ms. J. Brigden

Master of Business Administration

Mr. A. Rollerson
Bachelor of Psychology, BSC

Cô G. Johnson
Master of Neuroscience

People University, the USA

University of Lincoln , the UK
King's College London - London

TEFL qualification
TEFL qualification
TEFL qualification

09 years teaching experience 08 years teaching experience 05 years teaching experience

learning content in advanced conversational english
Live class learning content
Highly relevant and practical learning content with high-order thinking learning activities for working professionals to facilitate active engagement and ensure
real application of learnt knowledge in real life situations

Soft-skill training and practical step-by-step Role-play scenarios at workplace to practice Trendy discussion topics to encourage
communication tactics for workplace English and problem-solving confidence and self-expression
LEARNING STEPS IN A LIVE CLASS
What will learners learn in 45 minutes?

THE LIVE CLASS LESSON STRUCTURE

Stages 1. LEAD IN 2. ENGAGE 3. PRACTICE 4. FEEDBACK & EXPANSION

Duration 3 - 5 mins 5 - 10 mins 25 – 30 mins 5 – 7 mins

Guide students through Observe and support Give an overall

Greet students and the main content, review individual or pair evaluation for each
engage students with vocabulary, and practic student and correction if
Objectives the topi sentence pattern Provide detailed applicabl
Arouse interest and Introduce detailed steps feedback for each Pose open-ended
curiosity about the topic for practice student after practice discussion questions
(when time permits)

Role-play based lesson type Discussion lesson type

Students are introduced soft skills/ communication
skills with practical step-by-step guides.

Students are facilitated through discussion topics,

respective vocabulary items and expressions.

After that, students join role-play activities to

practice resolving problems or situations using After that, students will join discussion activities to
provided guides. express ideas and personal viewpoints.
sample learning content in ce-is1

SAMPLE LEARNING CONTENT

level description
Content type Theme Lesson

Level CE-IS1 Discuss shopping habits

How to return an item

CEFR
Shopping
A2
Entry How to bargain for a lower price

Discuss sustainable grocery shopping

CEFR

B1 Discuss eating habits

Outcome
Order and take orders at a restaurant
Life Eating
By the end of this level, learners will be able to: Ask for and give restaurant recommendations
Discuss how to reduce food waste
Master basic knowledge and communication skills Discuss the trend of staycation
Knowledge

for familiar daily situations (such as shopping,

Talk about how to become a responsible tourist
dining, traveling, etc.) and basic workplace Travel
Recommend a good place to visit
interactions (such as greeting colleagues,
Make complaints at a hotel
introducing oneself, talking about job roles, etc.)
q tte
Discuss business telephone eti ue

Apply basic vocabulary and communication Make and answer business phone calls professionally
Language

On the phone
Outcome
 patterns to engage in exchanges and Q&A in real-
Discuss difficult callers
Description life situations (such as bargaining, evaluating
Discuss tips for overcoming phone phobia
quality, responding to phone scenarios, etc.) more
Discuss the challenges of business trips
confidently and accurately
Work Greet visitors at the airport
Business travel
Analyze basic communication situations and apply Network at an event
basic strategies for simple workplace conversations. Make travel arrangements
Skills

Express personal opinions and develop supporting Discuss first impressions

ideas in more detail when discussing simple
Show a new employee around the office
everyday topics Introductions
Introduce yourself to your new team

Introduce your company to a visitor

SAMPLE LESSON CE-IS1 – TELEPHONING SKILL

Video
HOW TO HANDLE DIFFICULT CALLERS
1 2 3
Learners will be introduced different types of Instructor introduces discussion questions for Learners practice scenarios for each type of
difficult callers and their common behaviors learners to recommend tips to handle callers. Then, learners will present and
instructor will provide detailed feedback.

Learners discuss to explore common behaviors Learners will be guided to discuss and Learners will role-play and practice
of each caller type for better understanding. recommend tips, thereby knowing how to conversations will provided scenarios with
approach each type of callers. detailed feedback for improvement.

Learner’s feedback Ms. Hoài

sample learning content in ce-is2

LEVEL DESCRIPTION
SAMPLE LEARNING CONTENT
Content type Theme Lesson

Level CE-IS2 Discuss how to make the most of downtime

Discuss ways to break bad habits

CEFR
Personal

B1 – B1+ Discuss ways to improve your memory

Entry well-being

Discuss how to get good sleep for a healthier mind

CEFR

B2
Outcome Discuss common money personalities

Discuss ways to earn passive income

By the end of this level, learners will be able to: f
Li e Personal finance
Discuss how to build an emergency fund

Discuss how to make smart financial decisions

Master more complex knowledge related to
Knowledge

everyday life topics (such as personal financial Discuss AI in the workplace

management, work-life balance, science and Develop a workplace AI policy

Technology
technology, etc.) and more complex workplace Talk about social media
impacts
situations (such as managing meetings, providing
Discuss how to develop healthy tech habits
evaluations, expressing job satisfaction, etc.)
Discuss career planning
Confidently use idiomatic expressions and more
Language

Outcome
 Discuss different types of skills in the workplace

Choosing a
complex sentence structures to articulate personal
Description career
ideas more proficiently in a work context (such as Discuss how to write a good CV

using euphemisms, expressing opinions, leading Discuss how to conduct a successful job search

discussions, etc.) Discuss how to prepare for an inter view

Work Tell me about yourself

Job Interviews
Analyze more complex communication situations
What is your greatest strength?

and apply step-by-step communication strategies

What are your salary expectations?
Skill

to resolve real work scenarios. Practice soft skills

Give compliments at work
(such as presenting, leading meetings, answering
Deliver a team motivational speech
Leading with
challenging interview questions, etc.) for practical impacts
Admit a mistake to your team
application
Deliver negative news to employees
SAMPLE LESSON CE-IS2 – INTERVIEWING SKILL

Video
ANSWERING “WHAT IS YOUR GREATEST STRENTH?”
1 2 3
Learners will be introduced the topic and Instructor analyzes each step to practice, give Learners practice the scenarios in pairs to apply
relevant knowledge about the topic examples, expressions, and vocabulary to help learned knowledge and resolve the situation.
learners practice step-by-step Then, learners will present and instructor will
provide detailed feedback.

Learners will know how to pick their strengths and Learners receive step-by-step guidance on how to Learners role-play and practice answering
prepare relevant answers respond, analyze good and poor sample answers, questions comprehensively using the steps and
and practice speaking using model sentences at skills taught by the instructor, then receive
each step to explain their strengths. feedback to improve their responses

Learner’s feedback Ms. Dung

LEARNERS’ FEEDBACK FOR CE CLASSES
Topic “Discuss how to reduce food waste” Topic “Discuss tips for overcoming telephone phobia” Topic “Ask for and give restaurant recommendations”

Ms. Ana Mr. Tan Mr. Kelvin

LEARNERS’ FEEDBACK FOR CE CLASSES

Topic “Discuss difficult callers” Topic “Discus etiquette for making business phone calls” Topic “Bargain for a lower price”

Ms. Wendy Mr. Tuấn Ms. Duyên

LEARNERS’ FEEDBACK FOR CE CLASSES
Topic “Discuss how to be receptive to feedback”
Topic “What is your greatest strength?” Topic “End a presentation”

Ms. Cathy Ms. Lan Ms. Minh

LEARNERS’ FEEDBACK FOR CE CLASSES
Topic “Discus how to write a good CV” Topic “Discuss what makes a successful meeting” Topic “Handle the question and answer session”

Ms. Dung Ms. Serena Ms. Vy

THANK YOU