Here are 100 objective questions based on your “Bus 102” notes:

Management Basics
1. Who defined management as a distinct process consisting of planning,
organizing, activating, and controlling?
a) Henri Fayol
b) Claus & Fritz
c) Harold Koontz
d) Peter Drucker
2. What is NOT a function of management?
a) Planning
b) Organizing
c) Sleeping
d) Staffing
3. Which of the following is NOT a characteristic of management?
a) Management is a process
b) Management is static
c) Management is a profession
d) Management is goal-oriented
4. Who stated that “To manage is to forecast and plan, to organize, to
command, to coordinate, and to control”?
a) Henry Fayol
b) Max Weber
c) Elton Mayo
d) Peter Drucker
5. The process of choosing individuals who have the necessary
qualifications to fill jobs in an organization is called:
a) Staffing
b) Selection
c) Controlling
d) Interviewing

Selection Process
6. The first step in the selection process is:
a) Interview
b) Job Offer
c) Screening
d) Application
7. Which of the following is NOT a step in the employee selection process?
a) Reference Check
b) Background Check
c) Onboarding
d) None of the above
8. Structured interviews have:
a) Pre-determined questions
b) Random questions
c) No questions
d) Only technical questions
9. What is the final step in the selection process?
a) Job offer and contract
b) Background check
c) Interview
d) Training
10. Which of these is an advantage of proper employee selection?
a) Increased turnover
b) Higher productivity
c) Increased cost
d) None of the above
Staff Appraisals
11. Employee appraisal is mainly used to:
a) Fire employees
b) Evaluate employee performance
c) Reduce salaries
d) Terminate contracts
12. Which is NOT a method of staff appraisal?
a) 360-degree feedback
b) Management by objectives
c) Customer feedback
d) Guesswork
13. What is a key benefit of employee appraisal?
a) Lower salaries
b) Identification of strengths and weaknesses
c) Increased absenteeism
d) None of the above
14. Staff appraisals are typically held:
a) Annually
b) Quarterly
c) Bi-annually
d) All of the above
15. What is NOT a reason for conducting an employee appraisal?
a) Change in process
b) Employee promotion
c) Employee termination
d) Introduction of new technology

Levels of Management
16. Who is responsible for setting organizational goals?
a) Top-level management
b) Middle-level management
c) Lower-level management
d) None of the above
17. Branch managers belong to which level of management?
a) Top-level
b) Middle-level
c) Lower-level
d) None of the above
18. Floor managers are an example of:
a) Top-level management
b) Middle-level management
c) Lower-level management
d) None of the above
19. What is NOT a responsibility of top-level management?
a) Setting strategic goals
b) Overseeing daily operations
c) Making financial decisions
d) Ensuring sustainability
20. Lower-level managers are primarily responsible for:
a) Decision-making
b) Supervision of employees
c) Corporate strategy
d) None of the above

Motivation and Leadership

21. What is motivation?
a) A form of punishment
b) A drive that inspires action
c) A type of leadership style
d) A method of control
22. Which of the following is NOT a type of motivation?
a) Intrinsic
b) Extrinsic
c) Cooperative
d) None of the above
23. An employee who works hard because of salary increases is driven by:
a) Intrinsic motivation
b) Extrinsic motivation
c) Social motivation
d) None of the above
24. Maslow’s Hierarchy of Needs consists of how many levels?
a) 3
b) 5
c) 7
d) 10
25. The highest level in Maslow’s hierarchy is:
a) Esteem
b) Safety
c) Self-actualization
d) Social

Leadership
26. Leadership is mainly about:
a) Ordering people around
b) Influencing others to achieve goals
c) Controlling subordinates
d) Avoiding responsibilities
27. Which is NOT a leadership style?
a) Autocratic
b) Democratic
c) Transformational
d) Inconsistent
28. An autocratic leader:
a) Shares decision-making
b) Uses power to enforce rules
c) Encourages feedback
d) Delegates authority
29. Which of the following is a characteristic of a good leader?
a) Dishonesty
b) Lack of confidence
c) Intelligence
d) Unethical behavior
30. A democratic leader:
a) Makes decisions alone
b) Encourages employee participation
c) Is secretive
d) None of the above

Control in Management
31. Control is mainly about:
a) Supervising workers
b) Regulating organizational activities
c) Reducing salaries
d) None of the above
32. What is the first step in the control process?
a) Establishing standards
b) Taking corrective action
c) Measuring performance
d) Comparing performance
33. Control is important because:
a) It improves efficiency
b) It reduces discipline
c) It increases confusion
d) None of the above
34. Which of the following is NOT a method of control?
a) Budgetary control
b) Financial control
c) Strategic control
d) None of the above
35. A financial audit is a tool for:
a) Strategic control
b) Budgetary control
c) Financial control
d) Total policy control
36. Decision-making is the process of:
a) Making random choices
b) Choosing an action by evaluating options
c) Guessing outcomes
d) Ignoring possible consequences
37. What is the first step in the decision-making process?
a) Identify the goal
b) Gather information
c) Consider consequences
d) Make a decision
38. A major factor that affects decision-making is:
a) Uncertainty
b) Relaxation
c) Ignorance
d) None of the above
39. The final step in decision-making is:
a) Considering consequences
b) Making the decision
c) Evaluating the decision
d) Ignoring the outcome
40. Which of the following is NOT a factor that affects decision-making?
a) Time
b) Uncertainty
c) Employee age
d) Available information

Management Development
41. Management development focuses on improving:
a) Physical fitness
b) Leadership and decision-making skills
c) Employee salaries
d) Hiring processes
42. Which of the following is NOT a benefit of management development?
a) Enhances managerial skills
b) Decreases productivity
c) Helps in succession planning
d) Builds employee morale
43. What is a method of management development?
a) Job rotation
b) Employee layoffs
c) Reducing salaries
d) None of the above
44. Off-the-job training is conducted:
a) Inside the workplace
b) Outside the workplace
c) Only for low-level employees
d) Only in universities
45. Which of these is a key reason for management development?
a) Employee termination
b) Strengthening leadership abilities
c) Reducing costs
d) None of the above

Types of Budget
46. A budget is a:
a) Plan expressed in numerical terms
b) Random financial decision
c) Salary determination method
d) None of the above
47. Which of the following is NOT a type of budget?
a) Sales budget
b) Production budget
c) Revenue budget
d) Employee behavior budget
48. A material budget focuses on:
a) Employee wages
b) Raw materials required for production
c) Management decisions
d) None of the above
49. The budget that deals with expected earnings is called:
a) Labour budget
b) Sales budget
c) Revenue budget
d) None of the above
50. A key characteristic of a budget is:
a) Futuristic nature
b) Irrelevance to planning
c) Random spending
d) None of the above

Principles of Control
51. The control process involves:
a) Establishing standards
b) Measuring performance
c) Taking corrective action
d) All of the above
52. What is NOT a characteristic of good control?
a) Result-oriented
b) Forward-looking
c) Static
d) Action-oriented
53. The final step in the control process is:
a) Establishing standards
b) Measuring performance
c) Taking corrective action
d) Ignoring feedback
54. Control is important because it:
a) Helps in supervision
b) Wastes resources
c) Reduces efficiency
d) None of the above
55. A financial audit is a tool for:
a) Budgetary control
b) Strategic control
c) Financial control
d) None of the above

Leadership Styles
56. A leader who makes all decisions alone is a:
a) Democratic leader
b) Autocratic leader
c) Charismatic leader
d) Visionary leader
57. The leadership style that encourages employee participation is:
a) Laissez-faire
b) Autocratic
c) Democratic
d) Transactional
58. Which leadership style focuses on motivating employees through rewards
and punishments?
a) Transactional
b) Transformational
c) Visionary
d) Autocratic
59. A transformational leader:
a) Inspires employees
b) Focuses only on rules
c) Ignores employee motivation
d) Does not communicate with subordinates
60. Which of the following is NOT a leadership style?
a) Charismatic
b) Democratic
c) Bureaucratic
d) Intimidation

Management Problems in Nigeria

61. A major cause of bad management in Nigeria is:
a) Managerial incompetence
b) Hard work
c) Employee commitment
d) None of the above
62. Which of the following is an example of unethical conduct?
a) Transparency
b) Fraudulent behavior
c) Fairness
d) Accountability
63. Indiscipline in management refers to:
a) Strict rules
b) Disregard for laws and policies
c) Employee promotions
d) None of the above
64. Lack of patriotism among managers can lead to:
a) National development
b) Organizational failure
c) Strong leadership
d) Employee satisfaction
65. A major management challenge in Nigeria is:
a) Ethical leadership
b) Erosion of a culture of hard work
c) Employee discipline
d) None of the above
More on Motivation
66. A highly motivated employee will:
a) Be more productive
b) Have low morale
c) Be easily distracted
d) None of the above
67. Herzberg’s two-factor theory includes:
a) Hygiene factors and motivators
b) Safety and security needs
c) Leadership styles
d) None of the above
68. McClelland’s theory of motivation focuses on:
a) Need for achievement, affiliation, and power
b) Employee salaries
c) Job security
d) None of the above
69. Vroom’s Expectancy Theory is based on:
a) Expectancy, instrumentality, and valence
b) Job satisfaction
c) Leadership skills
d) None of the above
70. Which of the following is NOT a type of motivation?
a) Intrinsic
b) Extrinsic
c) Performance-based
d) None of the above

Final Set of Objective Questions on Bus 102

More on Leadership
71. Which leadership style allows employees to make decisions with little
interference?
a) Laissez-faire
b) Autocratic
c) Transformational
d) Transactional
72. A leader who inspires employees with a vision is called a:
a) Charismatic leader
b) Democratic leader
c) Laissez-faire leader
d) Autocratic leader
73. A coaching leader mainly focuses on:
a) Employee development
b) Profit maximization
c) Cost-cutting
d) Ignoring employee issues
74. Which leadership style relies on structured policies and procedures?
a) Bureaucratic
b) Autocratic
c) Democratic
d) Transformational
75. The leadership style that focuses on long-term vision and innovation
is:
a) Visionary leadership
b) Transactional leadership
c) Democratic leadership
d) None of the above
Control Methods
76. The main objective of control in management is to:
a) Ensure performance meets standards
b) Reduce employee wages
c) Encourage indiscipline
d) Prevent employee motivation
77. What is NOT a step in the control process?
a) Establishing standards
b) Measuring performance
c) Eliminating employees
d) Taking corrective action
78. Budgetary control involves:
a) Planning and monitoring expenses
b) Setting salary limits
c) Terminating employees
d) Ignoring financial statements
79. Which of the following is a type of financial control?
a) Budgetary control
b) Financial audit
c) Comparative financial analysis
d) All of the above
80. What is a characteristic of effective control?
a) Forward-looking
b) Static
c) Inefficient
d) None of the above

Strategic and Decentralized Control

81. Strategic control focuses on:
a) Leadership, technology, and information flow
b) Employee salaries
c) Stock market changes
d) None of the above
82. Decentralized control allows employees to:
a) Take responsibility for their tasks
b) Depend only on managers for decisions
c) Avoid accountability
d) None of the above
83. An organization with a strong corporate culture is most likely to use:
a) Decentralized control
b) Autocratic leadership
c) Totalitarian policies
d) None of the above
84. Total quality control ensures that:
a) Organizational processes conform to high standards
b) Employees work without supervision
c) Managers ignore company policies
d) None of the above
85. Which of the following is NOT a tool for financial control?
a) Financial statements
b) Random decision-making
c) Financial audits
d) Comparative financial analysis

Management Roles (Mintzberg’s Managerial Roles)

86. According to Mintzberg, which of these is NOT a managerial role?
a) Interpersonal roles
b) Financial roles
c) Informational roles
d) Decisional roles
87. A manager acting as a figurehead is performing which role?
a) Interpersonal
b) Decisional
c) Informational
d) None of the above
88. A manager who disseminates information to employees is fulfilling which
role?
a) Informational
b) Decisional
c) Interpersonal
d) None of the above
89. A manager handling conflicts among employees is playing which role?
a) Decisional
b) Informational
c) Interpersonal
d) None of the above
90. A manager negotiating contracts is performing which role?
a) Decisional
b) Informational
c) Interpersonal
d) None of the above

Decision Making in Management

91. Good decision-making in management is important because:
a) It helps in solving problems
b) It creates confusion
c) It slows down work
d) It encourages poor performance
92. Which is NOT a step in the decision-making process?
a) Identifying the goal
b) Randomly selecting an option
c) Gathering information
d) Evaluating the decision
93. What affects decision-making?
a) Uncertainty
b) Lack of information
c) Time constraints
d) All of the above
94. Which of these is a type of decision?
a) Strategic decision
b) Operational decision
c) Tactical decision
d) All of the above
95. An authoritative decision is:
a) Made by top management
b) A random choice
c) A minor workplace decision
d) None of the above

Final General Questions

96. Who is responsible for making long-term organizational decisions?
a) Top-level management
b) Middle-level management
c) Lower-level management
d) None of the above
97. What is the main goal of controlling in management?
a) Ensuring organizational activities align with objectives
b) Limiting employee potential
c) Increasing confusion
d) None of the above
98. Which of these is a financial tool used in organizations?
a) Financial statements
b) Employee appraisal forms
c) Customer feedback
d) None of the above
99. Which of the following is a major component of motivation?
a) Employee needs
b) Employee termination
c) Lack of recognition
d) None of the above
100. The most important function of management is:
a) Planning
b) Sleeping
c) Ignoring employees
d) None of the above