Reflection on Communication Blocks
Communication is a skill I continually work on improving, and after reading Dr. Alan
Zimmerman's article on communication blocks, I identified a few that I struggle with:
preoccupation and defensiveness. These roadblocks often create barriers in my conversations,
leading to misunderstandings or missed opportunities to connect meaningfully with others. I
believe that by recognizing these issues and developing strategies to address them, I can
become a more effective communicator.
Preoccupation is a significant challenge for me, particularly in situations where my
mind is divided between multiple tasks. For instance, during a recent conversation with a
colleague about a project update, I found myself distracted by an email notification that
popped up on my phone. Although I tried to listen, I couldn't fully absorb what my colleague
was saying, which led to confusion later when I needed to follow up on details. I realize that
this preoccupation with other tasks prevents me from being present and attentive. To
overcome this, I plan to implement Zimmerman’s technique of staying focused in the
moment. Before engaging in important conversations, I will remind myself to silence
notifications, take a deep breath, and fully engage with the speaker. I will also jot down any
thoughts or concerns on paper before the conversation to clear my mind.
Another communication block I struggle with is defensiveness. I tend to become
defensive when receiving constructive criticism, which often prevents me from processing
the feedback effectively. For example, when a supervisor pointed out areas for improvement
in my work, I immediately started to explain why I had made certain decisions instead of
simply listening to their perspective. This defensiveness can damage communication because
it shifts the conversation away from the core issue. To address this, I plan to follow
Zimmerman’s advice of pausing before responding. I will try to focus on understanding the
feedback rather than defending myself. By adopting a more open mindset and using phrases
like, "Thank you for the feedback, could you explain more about this?" I hope to create a
more constructive dialogue.
In conclusion, by acknowledging these communication blocks—preoccupation and
defensiveness—I can work on becoming more present and receptive in my interactions. My
plan is to stay focused on the conversation at hand and approach feedback with an open mind.
These changes will help me communicate more effectively both in my personal and
professional life.