IT Program Manager Profile Summary
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SripadHarithasaIT Program Manager Profile Summary
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Powered by AISripad facilitated stakeholder collaboration by authoring over 78 user stories, ensuring alignment with business goals. He led Agile ceremonies, such as refinement, sprint planning, and retrospectives, which resulted in delivering 100% of planned sprints on time and increased team velocity by 15% .
Sripad holds a PGDM (MBA) in Business Analytics & Data Science from the Great Lakes Institute of Management with a CGPA of 3.89/4, and a Bachelor of Engineering in Electronics and Communication from the Nandi Institute of Technology. He is listed on the Chairman's Merit List (2024) and received peer recognition for customer success at Red Hat .
At Accenture Technology, Sripad designed and configured JIRA boards for Agile, Scrum, and Kanban methodologies to optimize project workflows. He mentored teams on JIRA best practices, which improved project delivery efficiency and stakeholder satisfaction .
As an IT PMO Analyst at DXC Technology, Sripad liaised between IT and business teams to ensure timely financial close processes. He led discussions on risk mitigation, handled major incident resolutions, managed escalations, and aligned business requirements with IT operations to ensure compliance with financial reporting .
Sripad utilized tools such as Salesforce Sales Cloud, JIRA, and methodologies like Agile, ITIL V3 Foundation, and BPMN. These tools and methodologies allowed him to optimize project workflows, enhance operational efficiency, and improve stakeholder satisfaction via process improvements and best practice mentoring .
Sripad contributed to environmental sustainability by reusing components from scrapped or older boards during his work on CDMA network systems. This initiative reduced e-waste and operational expenses, aligning with the company's green initiatives .
Sripad acted as a liaison between IT and business teams at Accenture to resolve client issues and oversee system enhancements. He supported mobilization leads in dashboard provisioning, data migration, SAP refreshes, and SharePoint configurations, ensuring ongoing functionality post-RM solution go-live .
Sripad N S led the CRM Modernization Program at Red Hat Inc by migrating 80% of legacy PSA system processes to the Salesforce Sales Cloud. This migration resulted in a 20% improvement in operational efficiency across technical account management teams, project accounting, and finance operations. He also automated Certinia user management workflows, saving 40 hours per week in manual support and ensuring SOX compliance .
At Hewlett Packard Enterprise, Sripad led requirement gathering and business process documentation, liaised between IT and business teams, and spearheaded risk mitigation. His role involved managing escalations and incident resolutions, skills crucial for his later responsibilities in managing complex IT application programs and vendor relationships .
Sripad implemented Workday-Salesforce integration that reduced data synchronization errors by 30%, achieving real-time data updates across systems. He also conducted comprehensive system testing for integrations which enhanced reporting accuracy and improved decision-making for financial teams .