BACP Validation Script
Introduction
Hello Candidate Name,
My name is _____________ and I will be supervising you during your exam today. First, I need to go through
some validation procedures before I let you into the exam. Are you ready to start this process now?
Validation
Instruction Protocol Guidance
First, can you please confirm if you If Microsoft Windows: Continue This must be completed before
are using Microsoft Windows or with validation giving candidate access to exam.
Apple macOS?
If Apple macOS user, they will
If Apple macOS, send following
need to leave validation after
instructions: making changes.
1. Hover mouse at the top and
click the Apple icon Advise candidate to return as soon
2. Select and click 'System as possible and contact TestReach
Settings' > 'Privacy & Security' > support if they run into any issues.
'Screen Recording'
3. Toggle 'TestReach' on
4. If it asks you to restart the app,
press 'Quit & Reopen’
5. Open TestReach and return to
the exam
If Quit & Reopen not required,
continue with validation
Please show a form of photo ID to ➔ Check exam brief for accepted Why? To confirm candidates
the camera. forms of ID. identify.
➔ Check name & photo match.
➔ Check ID is in date. No ID? Inform your RIC for next
steps.
Next, I need to ensure your exam ➔ Check brief for permitted Why? To ensure candidates do not
environment is secure. resources & equipment. cheat and to protect the integrity
➔ Check for anything stuck onto of the exam.
Using your laptop or webcam, the walls.
please give a 360 degree view of ➔ Check no other people are in Unpermitted item or exam
the area you are in. the room. environment not secure? Politely
➔ Ensure desk is clear of any explain to the candidate the
Including above and below your unpermitted items. requirement and work together to
desk. find a solution.
Next, I need to see your computer ➔ Check for anything stuck on Why? To ensure candidates are
screen. the computer screen. not attempting to cheat.
➔ Check for what is plugged into
Using a mirror or your phone on the computer. Be patient - this step can be
selfie mode, please show a ➔ Photo or video recording is confusing for candidates. Try
reflection of your computer to the not an acceptable means of explaining it another way if they
camera. checking the screen. The do not understand the first time.
reflection must be live. Work together to find a solution.
Next, I need to ensure your mobile ➔ Ensure you know where the Why? Use of mobile phones
phone is switched off and out of phone is placed so you know during an exam is strictly
reach. if they try to access it. prohibited.
➔ If they require the use of
mobile hotspot, ask them to Phone already switched off and
place the phone behind them out of reach? Ask the candidate to
out of arms reach. confirm where their phone is.
↓ Script continued on next page ↓
Finally, please show each of your ➔ Check brief for permitted Why? Candidates are only allowed
permitted resources to the camera resources. use the resources noted on the
one at a time. ➔ Check each item for any exam brief.
notes.
(List the permitted resources from ➔ Ask to them to remove any Too many unpermitted items
the exam brief if the candidate is unpermitted resources. present? Ask the candidate if they
unsure) can move to another location or
leave validation, clear items and
return.
Final Instructions:
I am now required to bring the following to your attention:
● Once the exam time is up as per the clock on your exam screen, this exam will be automatically
submitted unless you do so manually.
● I’m here to both support you with any issues that you may experience but also to ensure that the
assessment is completed in exam conditions. Your assessment session will be recorded and I will
also be available at all times should you need to get in touch.
● There is a chatbox in the bottom right corner that you can use to contact me if you have any
issues, or you can speak to me verbally.
● If I notice anything which may be deemed to be an infringement to the exam conditions then I will
bring this to your attention. On occasion it is also necessary to report this to your examining body.
I am now ready to give you access to the exam. Once I do this you will see a button saying “Start Test”, which
you can click now. Good Luck!
After the exam has submitted:
Hi Candidate Name, I see your exam has been submitted, I hope it went well for you.
If they were allowed note paper: Please show me the paper you used, back and front. Thank you.
You can now end the session by clicking the ‘Close’ button on screen. Goodbye.