Satyendra Rajput Mo.
8630722755,9044625658
Operations manager at Delhivery Ltd. Email - satendrarajpoot11@[Link]
Summary:-
Results-driven Operations Manager with 5+ years of experience in supply chain management, e-
commerce, and logistics across industries like automobile spare parts and medicine supply. Proven
track record at Delhivery Ltd., managing large-scale warehouse operations, optimizing processes, and
leading high-performing teams of 1000+ employees. Adept at inventory management, SAP, WMS, and
Six Sigma methodologies, achieving a 97% KPI with zero discrepancies. Recognized four times as a
top performer for operational excellence and strategic leadership. Expertise in warehouse automation,
manpower planning, transportation, and process improvement to enhance productivity and cost
efficiency.
Professional Details
Total Experience 5.2 Years
Industry E-commerce, Automobile Sp. Parts and Medicine Supply
Functional Area Supply Chain Management
Role Operation Manager
Current Location Gurgaon
Current Salary 6 LPA
Expected Salary 9 LPA
Notice Period 60 Days
Operation Manager Sept-2024 to current
Delhivery Ltd. Bilaspur Gurgaon HR
Oversees the day-to-day operations of a distribution hub
Manages the inbound and outbound flow of goods
Ensures efficient sorting, storage, and retrieval of products
Optimizes warehouse space utilization and inventory management
Monitors employee performance and addresses any issues
Monitors key performance indicators (KPIs) to measure efficiency and productivity
Identifies and resolves operational bottlenecks and challenges
Manages stock levels to avoid stockouts and overstocks
Coordinates with transportation providers to schedule inbound and outbound shipments
Manages the loading and unloading of trucks and other vehicles
Ensures timely delivery of goods to customers
Monitors and controls warehouse expenses, such as labor, utilities, and equipment costs
Identifies opportunities for cost reduction and process improvement
Ensures compliance with safety regulations and quality standards
Operation Team Lead Jul-2021 to Sept-2024
Delhivery Ltd.
Bilaspur Gurgaon HR
Monitor and expedite flow of materials within the dock area and make adjustments when
necessary.
Load and unload cargo, prepare docks for incoming shipments, more them correctly upon arrival
or departure and maintain accurate records of damaged/Untraceable goods.
Maintain the shipment records from Pickup Team and Mid hub’s team to trace the shipment and
process in timely manners.
Monitor Shift activity individual to maintain the accuracy at maximum.
Conduct daily training to all the team staff to reduce the discrepancy.
Encourage the team to build up innovative ideas and imbibe the quality culture in every team
member.
Maintain a Daily 5S roaster to make effective daily work operations.
Coordinate with the Line-haul team to meet the shipment TAT terms.
RCA & daily tracker maintain about the shipment delay.
Maintained Highest KPI 100% with zero discrepancy.