WACHEMO UNIVERSITY

COLLEGE OF ENGINEERING AND TECHNOLOGY

SCHOOL OF COMPUTING AND INFORMATIC

DEPARTMENT OF INFORMATION
TECHNOLOGY

SYSTEM ANALYSIS AND DESIGN

PROJECT

PROJECT TITLE
ONLINE GEDA BUS RESERVATION
SYSTEM

GROUP 7&8
SAD PROJECT
GROUP MEMBERS ID
NUMBERS
1,MEKUANINT TEKLE …….004863
2,EYOB DESTA ……………….000786
3,
4,
5,
6,
7,
8,
9,
10,

CONTENTS
 PAGES
Phase One :
…………………………………………………………………………………. 3

1.1 Background of Geda Bus ………………………………………….

………………………………… 3
1.2 Statement of problem …………………………………………..
………………………………… 4
1.3 Objective (general and specific)
…………………………………………………………..………………… 4
1.4 Methodology …………………………………………………………….. 4
1.5 Feasibility …………………………………………………………………5
1.6 Project scope …………………………………………………………… 7
1.7 Significant of the project ………………………..…………………….. 8
1.8 Opportunities …………………………………………………………… 8

ACKNOWLEDGMENT
Unlimited praise for God as the number of his creatures , the gratification of himself , the
weight of throne , and extension of his word .
 I would like to express my deepest gratitude to my supervisor instructor Eyobed .B his
excellent guidance , caring , patience , providing me with an excellent atmosphere for doing
research , confidence in me . his comment and questions were very beneficial in completion
of this project . To you sir, I give you lots of thanks and respects .

Also I would like to thanks my group members for their continuous support and
assistant for their cooperative , indirect , or directly contribution in finishing this project .

ABSTRACT
Online Bus Ticket Reservation system is web based application that works within a
centralized network . this project presents a review on the software ‘’online bus ticket
reservation system’’ as should be used in a bus transportation system , a facility which is used
to reserve seat , cancellation of reservation and different types of route enquiries used on
securing quick reservations . OBTRS is built for managing and computerizing the traditional
database , ticket booking and tracking bus and travel made . it maintain all customer details ,
bus details , reservation details .

1.0 phase one

INTRODUCTION
1.1 background
Geda Bus transport system is an intercity coach company based in Addis Ababa, Ethiopia. It
is organized in 2009 according to E.C. Which is owned by Share Company registered with
the Federal Ministry of Trade and Industry under the Ethiopian commercial code .
Headquartered in Addis Ababa, Bole Area, friendship building. it can hold 1,000 Share
holders and started by having different branches like Nekemt,Jimma,Bale Robe, Gonder,
Bahir Dar, Jima, Hawassa, Dire Dawa, and Jijiga. Our project is to computerize ticketing
system, so that the service becomes fast. It replaces all the paper work it keeps records of all
bills also, giving to ensure 100% successful implementation of the computerized sky bus
reservation system. Our reservation system has four (4) modules those are:-

First module helps the customer to enquire the availability of seats in a particular sky bus at a
particular date.

Second module helps him/her to reserve a ticket.

Third module he/she can cancel a reserved ticket.

And in the fourth module, the customer will be able to forward his/her comment.

1.2. Statement of the problem

In Geda bus transportation system, manual system require a lot of resource like, man power ,
paper, pen and so forth. In this system, a lot of data might be occurred. For example, passenger may
loss his or her ticket also technical problems may occurs.

1.3. Objective
1.3.1 General objective
To develop online reservation and ticketing system that have been replaced the manual ticketing
system and offering, comfortable, and cost effective travel solution to the customer.

1.3.2 Specific objectives

 To analysis the existing business process of ticketing and reservation system.
 To propose a new business process that has been automated .
 To implement the new developed system and increase the customer satisfaction.
 To analysis the implement process of increase customer expectation in effective and
efficient manner.

1.4. Methodology
In our views we are providing to or the aim is to change the current system to more
applicable one to give more services for the customers easily.

We decided to use object oriented because of the following reasons.

 It would facilitate code re use since it implements the concepts of object oriented
method like, inheritance, encapsulation and polymorphism. From development
method, we use prototyping and from testing method we use integration and system
testing.

1.4.1. Method of Data Collection

For the first time we have met the organization of the Geda bus transportation system , we
used data collection method like interview and observation.

A ) Interview: As an interview, we have contacted the manager and employers of that

organization and then exchanged some ideas of this system how it have been working and the
structure of this organization have in its implementation also the aim of they have to change the
current or manual system to an online system. As a general, we gathered so many data in order to
prepare our project by interviewing them.

b) Observation : At the time we have gone there, we have visited that organization by
moving here and there by which techniques this organization use to succeed its function
 c) existing documents To get more information about the project we use earlier
documents that help us to develop the project. During the analysis of documents, we give a
special consideration to those documents which can bring more features to the project.
.

1.5. Feasibility Assessment

1.5. [Link] Feasibility
Because of projects were going to expected greater return on their development,
technical risks were valuable tool to understand the sources and types of risks as well
as their management.

Risk Name Risk Management

-Failure to attain expected benefits from -Reviewing /Feedback mechanism of the

the project project procurers

-Inaccurate project cost estimates -Allocating budgets for each task

-Inaccurate project duration estimates -Breaking tasks into section

-Failure to achieve adequately system -Applying new/modified procedure

performance levels.
-Failure to integrae with the existing -Using the version of them
hardware, or software

1.5.2. Schedule Feasibility

The project is intended to be with in fixed time interval. Unless and otherwise we may fall in
difficulty in cost estimation and as well as we may fall in the financial problem. 6.3.1Gant
Chart

2011(Mar-Jun)
No. Task Name P3,2011 Dec1,2012 Dec20,2012 Jan10,2012 Mar26, 2012
 May,2012
1 Project
Description
2 Proposal
submission
3 SRS

4 Design
Document
5 Implementation
Document
6 Operation
testing

 Gantt chart is more effective when we are seeking communication schedule.

Legend: Shows Task completed

Shows Task incomplete

1.5.3Economic Feasibility:
Since the system is being automated to avoid extreme problems of customer in canceling
tickets, this in turn helps them to increase their satisfaction than they get can before. For the
project we are working on, we have the following benefits and costs.

[Link]. Benefits:

A) Tangible Benefits:
The main advantage of this project was going to be computerized in order to reduce
resources used for manual operation and it will save time that can be spent during
manual system.
B) Intangible Benefits:

The intangible benefits we have pointed out in the system development are:

 Increased speed of activity,

 Increased flexibility,
 Increased customer morale, and
 More timely information.
1.5.4 Operational Feasibility
It is a measure of how well a proposed system solves the problems and takes advantage of the
opportunities identified during scope definition and how it satisfies the requirements
identified in the requirements analysis phase of system development. Process-in an online
ticketing system, first the passengers data should be gathered like address, name, depart time,
depart date, from location, to location and etc . Evaluation –by comparing the previous
system, the new online ticketing system can satisfy all the customers need ?

Implementation- to implement an online ticketing system, we need to know the

hardware recourses we have also customers suggestions.
Résistance – try to omit or avoid systems that make customers ambiguous or
confuse.
Strategies – here, our aim of developing these systems rather than the previous is to
make all customers applicable or fully satisfied with it.
Adapt and review- developing the system in a simple way with which every
customers can understand that can have instructions and so he/she can register on it
within a short time.

1.6. Scope
The scope of Online Geda Bus Tour and Travel Ticket Reservation system is the boundary
that we are performing online tasks in the Reservation system.

A Customer should be able to:

1. Registered to the system through the first page of the application.

2. See his/her current reservations on different Geda buses along with the details. View
current travel plans of the Geda bus transport systems
3. Make reservation.
4. Withdraw reservation.
5. Able to choose the seats
6. A message should be sent to the concerned person about the confirmation of the ticket
to the specified system.
7. A calendar should be there which helps the person to select dates. It should also show
the public and nation holidays.
8. The system should automatically show the schedule for the corresponding seat and
amount of money needs to be pay for selected seats.
1.7. Importance Of the project
The main purpose of our system is to develop computerized system rather than manual
system. It gives many benefit for customer fast and easy way it helps to the customer to
save there times and money in Geda Bus reservation system.

1.8. Opportunities
 Attract more customers.
 To create work opportunities to the people
 Decrease spent resources like, manpower, time and etc.
 Increase user satisfactions

2.0. phase two