Chapter 1: Nature and Significance of Management
Types of Questions
Very Short Answer (1 Mark)
Define management. (Competency-based)
What is the primary objective of management? (Direct)
Short Answer (3 Marks)
Explain any two features of management. (Competency-based)
How does management help in achieving group goals? (Application-based)
Long Answer (5 Marks)
"Management is a science as well as an art." Discuss. (Theoretical)
Explain the importance of management in modern business. (Application-based)
Case Study (4 Marks)
A company is struggling to achieve its goals despite having resources. Suggest how
management can help. (Competency-based)
Chapter 2: Principles of Management
Types of Questions
Very Short Answer (1 Mark)
State any one principle of scientific management. (Direct)
What is meant by 'Unity of Command'? (Competency-based)
Short Answer (3 Marks)
Explain any two principles of Fayol. (Theoretical)
Differentiate between unity of command and unity of direction. (Application-based)
Long Answer (5 Marks)
Explain Taylor's principles of scientific management. (Theoretical)
Discuss the relevance of Fayol's principles in today’s business environment.
(Application-based)
Case Study (4 Marks)
A company is facing conflicts due to overlapping authority. Suggest how Fayol's
principles can help. (Competency-based)
Chapter 3: Business Environment
Types of Questions
Very Short Answer (1 Mark)
Define business environment. (Direct)
What is meant by 'Liberalisation'? (Competency-based)
Short Answer (3 Marks)
Explain any two features of the business environment. (Theoretical)
Differentiate between liberalisation and globalisation. (Application-based)
Long Answer (5 Marks)
Explain the impact of government policy changes on business and industry.
(Application-based)
Discuss the importance of understanding the business environment. (Theoretical)
Case Study (4 Marks)
A company is facing challenges due to changes in government policies. Suggest how
it can adapt. (Competency-based)
Chapter 4: Planning
Types of Questions
Very Short Answer (1 Mark)
Define planning. (Direct)
What is meant by 'Objective' in planning? (Competency-based)
Short Answer (3 Marks)
Explain any two limitations of planning. (Theoretical)
Differentiate between policy and strategy. (Application-based)
Long Answer (5 Marks)
Explain the steps involved in the planning process. (Theoretical)
"Planning leads to rigidity and reduces creativity." Do you agree? Justify.
(Application-based)
Case Study (4 Marks)
A company sets a goal to increase its market share by 10% in the next year.
Identify the type of plan and explain the steps it should follow. (Competency-
based)
Chapter 5: Organising
Types of Questions
Very Short Answer (1 Mark)
Define organising. (Direct)
What is meant by 'Delegation'? (Competency-based)
Short Answer (3 Marks)
Explain any two advantages of formal organisation. (Theoretical)
Differentiate between formal and informal organisation. (Application-based)
Long Answer (5 Marks)
Explain the steps involved in the process of organising. (Theoretical)
Describe the importance of decentralisation in an organisation. (Application-based)
Case Study (4 Marks)
A company has decided to decentralise its operations to improve efficiency. Discuss
the benefits it might derive from this decision. (Competency-based)
Chapter 6: Staffing
Types of Questions
Very Short Answer (1 Mark)
Define staffing. (Direct)
What is meant by 'Recruitment'? (Competency-based)
Short Answer (3 Marks)
Explain any two sources of recruitment. (Theoretical)
Differentiate between training and development. (Application-based)
Long Answer (5 Marks)
Explain the importance of staffing in an organisation. (Theoretical)
Discuss the steps involved in the staffing process. (Application-based)
Case Study (4 Marks)
A company is facing high employee turnover. Suggest how staffing functions can
help. (Competency-based)
Chapter 7: Directing
Types of Questions
Very Short Answer (1 Mark)
Define directing. (Direct)
What is meant by 'Motivation'? (Competency-based)
Short Answer (3 Marks)
Explain any two elements of directing. (Theoretical)
Differentiate between monetary and non-monetary incentives. (Application-based)
Long Answer (5 Marks)
Explain Maslow's hierarchy of needs theory. (Theoretical)
Discuss the importance of communication in directing. (Application-based)
Case Study (4 Marks)
A company is facing low employee morale. Suggest how motivation techniques can
help. (Competency-based)
Chapter 8: Controlling
Types of Questions
Very Short Answer (1 Mark)
Define controlling. (Direct)
What is meant by 'Deviation' in controlling? (Competency-based)
Short Answer (3 Marks)
Explain any two steps in the controlling process. (Theoretical)
Differentiate between budgetary and non-budgetary control techniques. (Application-
based)
Long Answer (5 Marks)
Explain the importance of controlling in an organisation. (Theoretical)
Discuss the relationship between planning and controlling. (Application-based)
Case Study (4 Marks)
A company is facing deviations in its production process. Suggest how controlling
can help. (Competency-based)
Chapter 9: Financial Management
Types of Questions
Very Short Answer (1 Mark)
Define financial management. (Direct)
What is meant by 'Capital Structure'? (Competency-based)
Short Answer (3 Marks)
Explain any two factors affecting capital structure. (Theoretical)
Differentiate between fixed and working capital. (Application-based)
Long Answer (5 Marks)
Explain the importance of financial planning. (Theoretical)
Discuss the factors affecting dividend decisions. (Application-based)
Case Study (4 Marks)
A company is facing liquidity issues. Suggest how financial management can help.
(Competency-based)
Chapter 10: Financial Markets
Types of Questions
Very Short Answer (1 Mark)
Define stock exchange. (Direct)
What is meant by 'Primary Market'? (Competency-based)
Short Answer (3 Marks)
Explain any two functions of the stock exchange. (Theoretical)
Differentiate between primary and secondary markets. (Application-based)
Long Answer (5 Marks)
Explain the role of financial markets in an economy. (Theoretical)
Discuss the importance of SEBI in regulating financial markets. (Application-based)
Case Study (4 Marks)
A company wants to raise capital through the stock market. Explain the process.
(Competency-based)
Chapter 11: Marketing Management
Types of Questions
Very Short Answer (1 Mark)
Define marketing. (Direct)
What is meant by 'Branding'? (Competency-based)
Short Answer (3 Marks)
Explain any two functions of marketing. (Theoretical)
Differentiate between advertising and personal selling. (Application-based)
Long Answer (5 Marks)
Explain the elements of the marketing mix. (Theoretical)
Discuss the importance of packaging in marketing. (Application-based)
Case Study (4 Marks)
A company is launching a new product. Suggest how it can use the marketing mix.
(Competency-based)
Chapter 12: Consumer Protection
Types of Questions
Very Short Answer (1 Mark)
Define consumer protection. (Direct)
What is meant by 'Consumer Rights'? (Competency-based)
Short Answer (3 Marks)
Explain any two consumer rights. (Theoretical)
Differentiate between consumer forums and consumer courts. (Application-based)
Long Answer (5 Marks)
Explain the importance of consumer protection. (Theoretical)
Discuss the role of NGOs in consumer protection. (Application-based)
Case Study (4 Marks)
A consumer is cheated by a company. Suggest how consumer protection laws can help.
(Competency-based)
Key Changes in 2023-2024 Pattern
Increased Focus on Case Studies: Each chapter now has at least one case study-based
question (4 marks).
Competency-Based Questions: More application-based and analytical questions are
included.
Balanced Weightage: Equal emphasis on theoretical and practical aspects.
For the latest sample papers and detailed question patterns, refer to the CBSE
official website or CBSE Academic resources.