6800 Overview Guide
6800 Overview Guide
TC62-0039-00
1
Note:
Before using this information and the product it supports, be sure to read Safety Information-Read This First, Warranty
Information, Uninterruptible Power Supply Information, and the information under Notices.
September 2018
This edition applies to Toshiba 6800 Self Checkout System 7 Models 1B0, 1K0, 100, and 110.
If you send information to Toshiba Global Commerce Solutions (Toshiba), you grant Toshiba a nonexclusive right
to use or distribute whatever information you supply in any way it believes appropriate without incurring any
obligation to you.
© Copyright Toshiba Global Commerce Solutions, Inc. 2014, 2018
Contents
Figures.......................................................5 Federal Communications Commission (FCC)
statement............................................................................38
Tables........................................................ 7 Industry Canada Class A Emission Compliance
statement............................................................................38
Avis de conformité à la réglementation
Safety.........................................................9 d'Industrie Canada...........................................................38
European Union Electromagnetic Compatibility
(EMC) Directive Conformance Statement.................... 38
About this guide..................................... 11 Germany Class A statement........................................... 39
Who should read this guide.................................................. 11 Australia and New Zealand Class A statement...........40
Where to find more information...........................................11 People's Republic of China Class A electronic
Self Checkout 6800 Models 1x0 library......................... 11 emission statement...........................................................40
Notice statements....................................................................12 Russian Electromagnetic Interference (EMI) Class
A statement....................................................................... 40
Japanese Electrical Appliance and Material
Chapter 1. The Self Checkout Safety Law statement.......................................................40
Japanese power line harmonics compliance
System.....................................................13 statement............................................................................40
Model and unit information.................................................. 15
Japan Voluntary Control Council for Interference
Core, cash, and other units..............................................15
Class A statement............................................................. 40
Bagging unit...................................................................... 17
Japan Electronics and Information Technology
The self checkout system models......................................... 17
Industries Association (JEITA) statement.....................41
Model 1K0......................................................................... 18
Korean communications statement............................... 41
Model 100.......................................................................... 19
Taiwan Class A compliance statement..........................41
Model 110.......................................................................... 20
Taiwan contact information............................................42
Bagger features........................................................................ 21
Cable ferrite requirement.......................................................42
Small Platen.......................................................................21
Electrostatic discharge (ESD)................................................ 42
Medium Platen................................................................. 22
Product recycling and disposal.............................................42
Large Platen.......................................................................23
Battery safety........................................................................... 43
Extra Large Platen............................................................ 24
Battery return program.......................................................... 44
Carousel Platen with 4 Bag Racks..................................25
For Taiwan:........................................................................44
Hardware comparison of models......................................... 26
For the European Union:................................................. 44
Back Office System Server (BOSS)........................................27
For California:................................................................... 45
Mobile terminal....................................................................... 27
Flat panel displays.................................................................. 45
Shopper assistant cabinet.......................................................28
Monitors and workstations....................................................45
Scale management system..................................................... 29
Trademarks.............................................................................. 46
This guide provides a general overview of 6800 Self Checkout Models 1x0.
Pictures, drawings, and window and panel representations in this manual are for reference only.
Your self checkout system and the windows and panels it displays might differ in appearance
from the representations that are shown in this manual.
Note
These notices provide important tips, guidance, or advice.
Important
These notices provide information or advice that might help you avoid inconvenient or
problem situations.
Attention
These notices indicate potential damage to programs, devices, or data. An attention notice
is placed just before the instruction or situation in which damage could occur.
CAUTION
These statements indicate situations that can be potentially hazardous to you. A caution
statement is placed just before the description of a potentially hazardous procedure step
or situation.
DANGER
These statements indicate situations that can be potentially lethal or extremely hazardous
to you. A danger statement is placed just before the description of a potentially lethal or
extremely hazardous procedure step or situation.
The Self Checkout System is a self-serve alternative to conventional checkout lanes that is
available in cash, cashless, and kiosk models that can be configured with security options such as
bagging area scales that verify the weight of scanned items when they are bagged. The system is
a fast, cost-effective solution and an easy-to-use alternative that allows retail shoppers to scan
orders, and select payment options to complete purchases or request assistance using the user
interface.
Note: An optional transaction awareness light can also notify shopper assistants of problems on
the system or of a request by the shopper for assistance.
Table 1 contains a brief description of the hardware and software used on the Self Checkout
System models to create a complete retail solution. See “The self checkout system models” on
page 17 and “Model and unit information” on page 15 for detailed information about the self
checkout system models and the units that make up the system.
A Self Checkout System retail configuration consists of a Back Office System Server (BOSS),
multiple self checkout systems, and up to two shopper assistant cabinets located in the front end
of the store. The self checkout systems communicate with the BOSS.
Note: The BOSS is a computer that resides in the back office of the store. Some implementations
include an enterprise BOSS (eBOSS) for all stores, rather than a BOSS in each store.
Figure 1 shows an example of a Toshiba solution.
BOSS
Used to store and distribute self checkout system software, administer system
configuration data, manage the list of shopper assistants and administrators, modify
security database information, and manage Quick Lookup information for up to 20
systems. It can also be used to monitor system performance, generate and display reports,
and collect and view diagnostic data. Each self checkout system communicates with the
BOSS. The item security information is replicated to each self checkout system so the
system is not dependent on constant communication with the BOSS. The self checkout
system scans items and verifies the information using the data in the database on the
system.
Note: One BOSS is required per retail environment.
Mobile terminal
A handheld device used by shopper assistants. Toshiba provides the software, but does
not supply the equipment. The shopper assistant uses the mobile terminal to monitor and
control selected functions of the self checkout lanes from anywhere in the store that is
within range of the wireless network. The shopper assistant can use the mobile terminal
to add oversized items to a shoppers order, to list the items that a shopper purchases, and
to assist multiple shoppers without having to travel to each system.
Note: A shopper assistant is a store employee trained to help shoppers with questions
and operational procedures pertaining to the self checkout system.
Core Unit
The Core Unit is the heart of the Self Checkout System. The Core Unit houses the Lane PC, the
Touch Screen Display, the payment terminal, and the Receipt printer. The Core Unit can stand
alone and becomes the foundation of the Kiosk system. The Core Unit is also designed to accept
a Scanner/Scale cabinet and bagging shelves to form a cashless Self Checkout System. Finally, a
cash cabinet can be attached under the Scanner/Scale Cabinet to create a fully-functional cash
handling Self Checkout System.
Bagging unit
The bagging unit provides an area for shoppers to bag their items.
For the scan and bag lanes, the security scale is located in the bagging unit, with the security
scale platter forming the base for the bag racks. For these models, the bagging unit supports
weight-based security for the items by reporting the weight of each item added to the bagging
area. The system software checks this weight information against security information in a
database.
The sections that follow describe the different models that are available.
Model 1K0
The 1K0 Model is a kiosk, and offers the retailer self checkout systems with a small footprint and
without a scanner/scale, bagging or cash handling, or conveyor units. This model does not
provide weight-based security.
Figure 5 is an example of the Model 1K0.
Model 100
Model 100 offers the retailer self checkout lanes with the benefit of weight-based security. Each
has a bagging unit with a bag rack and a security scale. The Model 100 has a Scanner/Scale
Cabinet, but does not have a Cash Cabinet.
Figure 6 shows the Model 100.
Model 110
Model 110 offers the retailer self checkout lanes with the benefit of weight-based security. The
Model 110 has all of the features and benefits as the Model 100, but adds the Cash Cabinet unit,
and is able to process cash transactions.
Figure 7 shows the Model 110.
Bagger features
Bagger options are ordered as features on the Models 100 and 110. Both models come standard
with a basket shelf opposite the bagger. Model 100 includes a shelf under the Scanner/Scale
Cabinet that smoothly transitions between the basket shelf and the bagger. The bagger features
are based on the size of the bagger platform. For each platform size, one or more bag rack
options are also available.
Small Platen
The Small Platen bagger is a cantilevered shelf that is identical in size and shape to the basket
shelf on the opposite side of the system. The Small Platen is offered with zero or one bag rack.
Medium Platen
The Medium Platen bagger offers space for up to two bag racks. The feature is available with 0,
1, or 2 bag racks.
Large Platen
The Large Platen bagger offers space for up to three bag racks in a circular platform design. The
Large Platen is available with 0, 1, 2, or 3 bag racks, or with a bagger fence.
Mobile terminal
Toshiba does not supply a handheld mobile terminal device. The device is available from the
manufacturer, Motorola, Inc. ([Link]). Toshiba provides software, troubleshooting
procedures, and website links to assist you in using a mobile terminal with Toshiba self checkout
lanes. Contact your Toshiba representative for detailed information.
The mobile terminal is a handheld wireless device that you can use to monitor and control
selected functions of the self checkout lanes. Transaction status information is displayed in real
time on the mobile terminal as the shopper's order is being processed. An authorized shopper
assistant can monitor each self checkout lane and control selected functions from anywhere in
the store within the range of the wireless network. Figure 13 shows a generic mobile terminal.
The mobile terminal can monitor multiple self checkout lanes. An authorized shopper assistant
can be assigned for each mobile terminal. The mobile terminal enables the shopper assistant to
resolve some issues requiring store intervention without being present at the lane.
The shopper assistant can use the mobile terminal to add oversized items to a shopper order, to
list the items that a shopper purchases, and to assist multiple shoppers without having to travel
from lane to lane. The ability of a shopper assistant to assist multiple shoppers without having to
travel from lane to lane can reduce the time a shopper waits for assistance.
The mobile terminal:
• Uses wireless communication with the self checkout lanes.
• Provides security that allows only authorized users to sign on to a mobile terminal.
• Displays relevant status information for connected self checkout lanes that are assigned to
that mobile terminal.
• Requires the user to acknowledge various informational messages pertaining to specific self
checkout lanes.
• Allows the shopper assistant to use the bar code scanner integrated with the mobile terminal
to add single or multiple items to a new or open transaction on assigned self checkout lanes.
To add items to an order, the order must be open on the self checkout lane. Items cannot be
added to orders with the mobile terminal after the order has been retrieved at the shopper
assistant cabinet.
The mobile terminal notification consists of a distinctive audio tone and a visual display icon
that appears in the Lane Status display. Only assigned mobile terminals receive the notification.
Note: The retailer is responsible for the overall security of the wireless local area network
(WLAN) for the mobile terminal, including electronic eavesdropping safeguards.
Software applications used to operate the Toshiba Self Checkout System include:
• On the BOSS computer:
• BOSS software - The BOSS web application is the core application on the BOSS that
manages shopper assistant information, item security, reports, Quick Lookup, and BOSS
user information.
• Remote Management Agent (RMA) Master Agent - Provides remote management
capabilities for the Self Checkout System.
• IBM DB2 Universal Database™, Express Edition - Provides a relational database
management system for the applications on the BOSS. Maintains item security
information, item history information, shopper assistant information, logging information,
and so forth.
• IBM WebSphere Application Server (WAS) - Web applications on the BOSS are hosted in
the WAS environment.
• Microsoft® Windows® Server 2012.
• On the lane computer:
• Lane software - The lane application is the core application on the lane that allows
shoppers to process items and pay for orders with little or no assistance from store
personnel. It also handles weight security. Other applications on the lane include the lane
manager and lane diagnostics.
• Store Integrator (SI):
• SI GUI - Provides a graphical user interface for the lane application.
• SI POS Business Component (POSBC) - Allows the lane application to interface with
the POS system.
• Remote Management Agent (RMA) General Agent - Provides remote management
capabilities for the Self Checkout System.
• IBM DB2 Universal Database, Express Edition - Provides a relational database
management system for the applications on the lane. Contains replicas of selected tables
from the database on the BOSS.
•
• A computer on the network (could be the BOSS):
• IBM Systems Director - Provides system management capabilities for the Self Checkout
Systems.
• Microsoft Internet Explorer - Used to access the BOSS web application.
When a shopper scans an item, selects a Quick Lookup item, or keys in an item code, the self
checkout system sends the bar code or item ID to the point of sale (POS) system. The POS system
adds the item to the order, rejects it (for example, if it is not on file), or asks for more information
(for example, weight or quantity). If the item is added to the order, a price and description are
returned to the self checkout system. The security database is queried for the item's security
record. After the record is retrieved, the self checkout system uses the item type entry in the
security record to determine how to continue processing the item.
The scan and bag models require shoppers to place most items in the bagging area, but some
items are too large or heavy to fit in the bagging area. The scan and bag models check the item
security record in the security database to determine whether the shopper must place the item in
the bagging area or should not place it in the bagging area (a pass-around item). The system uses
this information to instruct the shopper on how to handle the item.
For an item that must be placed in the bagging area, or for an optional pass-around item that is
placed in the bagging area, the incremental weight in the bagging area is compared against the
minimum and maximum weight ranges for the item in the item security record. If the measured
weight falls within the range, the item passes the item security check; if not, the scan and bag
models ask the shopper to place the correct item in the bagging area. When a weight error is
corrected, the item purchase is complete. If the error is not corrected, the system instructs the
shopper to get assistance from the shopper assistant.
While weight validation is taking place, the self checkout system receives the item price and
description from the POS system. The self checkout system processes the information and
updates the electronic receipt.
After an item is scanned, the scanner is deactivated to prevent the shopper from accidentally
scanning the item twice. The scanner is reactivated when the item is placed in the bagging area
or after a predefined amount of time for an optional pass-around item. If an item that must be
placed in the bagging area is not placed in the bagging area, the system does not void the item
and does not remove the item from the receipt.
For software Version 7, the Remote Management Agent (RMA) Master Agent (MA) and DB2 are
used for communication between the BOSS and a self checkout system. While running, the RMA
MA is in constant communication with the RMA General Agent (GA) on each system, using
TCP/IP.
Notices 39
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse A.
This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users
need to pay attention to it. This is for any areas other than home.
Notices 41
Taiwan contact information
Note: This mark applies only to countries within the European Union (EU) and Norway.
Appliances are labeled in accordance with European Directive 2012/19/EU concerning waste
electrical and electronic equipment (WEEE). The Directive determines the framework for the
return and recycling of used appliances as applicable throughout the European Union. This label
is applied to various products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la
Norvège. L’etiquette du système respecte la Directive européenne 2012/19/EU en matière de
Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de
retour et de recyclage applicables aux systèmes utilisés à travers l’Union européenne.
Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne
doit pas être jeté mais être récupéré en fin de vie.
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to
be collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with
the WEEE marking per Annex IV of the WEEE Directive, as shown above, must not dispose of
end of life EEE as unsorted municipal waste, but use the collection framework available to
customers for the return, recycling, and recovery of WEEE. Customer participation is important
to minimize any potential effects of EEE on the environment and human health due to the
potential presence of hazardous substances in EEE. For proper collection and treatment, contact
your local Toshiba Global Commerce Solutions representative.
Disposal of IT products should be in accordance with local ordinances and regulations.
Battery safety
FG:!"#$%&。()*+,,-./0"#1234"。
-.:6"#78198:;、6"#=>? 100°C (212°F) @A、BC1DE。 (C003)
Notices 43
Battery return program
This product may contain sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or
lithium ion battery. Consult your user manual or service manual for specific battery information.
The battery must be recycled or disposed of properly. Recycling facilities may not be available in
your area. For information on disposal of batteries outside the United States, go to the Battery
disposal website or contact your local waste disposal facility.
For Taiwan:
Notice: This mark applies only to countries within the European Union (EU)
Batteries or packaging for batteries are labeled in accordance with European Directive
2013/56/EU concerning batteries and accumulators and waste batteries and accumulators. The
Directive determines the framework for the return and recycling of used batteries and
accumulators as applicable throughout the European Union. This label is applied to various
In accordance with the European Directive 2013/56/EU, batteries and accumulators are labeled to
indicate that they are to be collected separately and recycled at end of life. The label on the
battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead,
Hg for mercury and Cd for cadmium). Users of batteries and accumulators must not dispose of
batteries and accumulators as unsorted municipal waste, but use the collection framework
available to customers for the return, recycling and treatment of batteries and accumulators.
Customer participation is important to minimize any potential effects of batteries and
accumulators on the environment and human health due to the potential presence of hazardous
substances. For proper collection and treatment, contact your local Toshiba Global Commerce
Solutions representative.
This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of
batteries, accumulators and power cells includes the cost of the environmental management of
their waste.
For California:
Perchlorate material – special handling may apply
Refer to [Link]/hazardouswaste/perchlorate.
The foregoing notice is provided in accordance with California Code of Regulations Title 22,
Division 4.5, Chapter 33: Best Management Practices for Perchlorate Materials. This product/part
includes a lithium manganese dioxide battery which contains a perchlorate substance.
Notices 45
Trademarks
The following are trademarks or registered trademarks of Toshiba, Inc. in the United States or
other countries, or both:
Toshiba
The Toshiba logo
The following are trademarks of Toshiba Global Commerce Solutions in the United States or
other countries, or both:
AnyPlace
SureMark
SurePoint
SurePOS
TCxWave
TCxFlight
TCx
The following are trademarks of International Business Machines Corporation in the United
States or other countries, or both:
DB2
DB2 Universal Database
IBM and the IBM logo
PS/2
Wake on LAN
WebSphere
Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Magellan is a registered trademark of Datalogic Scanning, Inc.
SYMBOL a registered trademark of Symbol Technologies, Inc.
Microsoft, Windows, Windows NT, and the Windows 95 logo are trademarks of Microsoft
Corporation in the United States, other countries, or both.
Celeron and Intel are trademarks of Intel corporation in the United States, or other countries.
Java and all Java-based trademarks and logos are trademarks of Oracle, Inc. in the United States,
or other countries, or both.
Other company, product, or service names may be trademarks or service marks of others.
C O
I optional unit information 15
cable ferrite requirement 42
item processing
Carousel Platen with 4 Bag Racks 25
models 100 and 110 33
cash
model 15
item security P
models 100 and 110 33
cashless
paystation 28
model 15
perchlorate 45
CHEC 31
Checkout Environment for Consumer- J pricing database 29
Service Version 7 31
Class A compliance statement Japan Electronics and Information
Australia and New Zealand 40 Technology Industries Association R
China 40 statement 41
European Union 38 Japanese Electrical Appliance and Material Remote Management Agent 35
FCC (USA) 38 Safety Law statement 40 remote operation 27
Germany 39 Japanese power line harmonics compliance RMA 35
Japan 40 statement 40
Russia 40 Japanese VCCI Council Class A
components statement 40 S
comparison by model 26
configuration information 35 safety information 9
core unit 15 K scale management system 29
scanner/scale cabinet 16
Korean communications statement 41 Self Checkout 6800 library 11
self checkout software
D CHEC Version 7 31
damage from electrostatic discharge 42 L self checkout system models 17
self checkout systems 13
disposal of equipment 42
LAN 28 shopper assistant
Large Platen 23 tools 27
local area network 28 Small Platen 21
E software
Checkout Environment for Consumer-
electromagnetic Interference statement
Service Version 7 31
Russia 40 M system messages 35
electronic emissions notices
Manager, BOSS 35 system server, back office 27
Australia and New Zealand 40
China 40 Master Agent, RMA 35
European Union 38 Medium Platen 22
FCC (USA) 38 mercury-added statement 45 T
Germany 39 mobile terminal overview 27
Japan 40 Model 100 19 Taiwanese battery recycling statement 44
Korea 41 Model 110 20 trademarks 46
electrostatic discharge (ESD) 42 Model 1K0 18 transaction information 35
end of life disposal 42 model information 15 Type 2 items 29
W
wireless devices, mobile terminal 27
wireless local area network 28
wireless operation 27
WLAN 28