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Room Service Order Dialogue

The document details a conversation between a guest, Mr. Lopez, and room service staff regarding a breakfast order, including items like bacon, eggs, a tuna sandwich, mango juice, and chocolate mousse. The order is confirmed, payment is arranged, and the food is delivered to the guest's room. After the meal, the staff returns to collect the soiled dishes and offers further assistance if needed.

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7 views2 pages

Room Service Order Dialogue

The document details a conversation between a guest, Mr. Lopez, and room service staff regarding a breakfast order, including items like bacon, eggs, a tuna sandwich, mango juice, and chocolate mousse. The order is confirmed, payment is arranged, and the food is delivered to the guest's room. After the meal, the staff returns to collect the soiled dishes and offers further assistance if needed.

Uploaded by

ivy.corsat
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Room Service Conversation

Room service: Room service department, good morning, this is Marc, how may I help
you?
Guest: Yes, Good Morning! I would like to order for breakfast.
Room Service : Certainly Sir, May I have your name and room number please?
Guest: This is Mr. Lopez of room 301.
Room Service : Thank you Sir, may I have your order please?
Guest: I would like to order for an American Breakfast. Bacon and egg and tuna
sandwich.
Room service: How would you like your egg to be done? Would you like it scrambled or
Sunny side up?
Guest: I prefer sunny side up please.
Room Service: Ok Ma’am. Would you like to order a fresh mango juice or brewed coffee?
Guest: Yes please, I would like to order a fresh mango juice.
Room Service: For how many serving Sir?
Guest: For only one thank you.
Room Service: How about chocolate mousse for your dessert?
Guest: Yes, Give me one serving.
Room Service: Ok Sir, may I repeat your order? You have ordered an American
Breakfast. One (1) serving of Bacon and egg, tuna sandwich, Fresh
mango juice and chocolate mousse for your dessert. Did I get your order
right Sir?
Guest: Yes that’s right.
Room Service: Are you going to pay cash or shall I
charge it to your room account?
Guest; Im paying cash. Thank you.
Room Service: May I know Sir how much are you gonna pay? Thank you
Guest: I’ll be paying Php 1000.
Room Service: Thank you Sir, your order will be deliver to you as soon as possible,
maybe within 20 mins. Thank you for calling. Bye!
Guest: Bye!

Room Service Delivery

Room Service: (knock 3x) Room Service! Good Morning Sir Lopez of room 301.
Here’s your room service order.
May I come in?
Guest: Yes please.
Room Service: Shall I leave the food on the trolley or you want me to transfer it to your
table?
Guest; Please transfer it to the table.
Room Service: Your breakfast is now ready Sir,
Would you like me to open your curtain to brighten the room?
Would you like me to stay to assist you for your need?
Guest: No thank you.
Room Service: Ok Sir May I present your bill?
(if Room charge) Sir will you please sign here.
Thank you Sir. I received P 1,000 here’s your change and receipt.
What time would you like me to come back to clear the soiled dishes?
Guest: Come back after an hour.
Room service: Ok Sir, Thank you very much.
If you need anything else please don’t hesitate to call for room service
department.
Enjoy your meal and have a nice day.

Clearing the soiled dishes


Tok! Tok! Tok! “Room Service”
W: Good afternoon mam. I’m here to collect the soiled dishes. May I come in?
(after clearing)
: Thank you mam. Enjoy the rest of your stay in our hotel. Pls call us if you need anything.
Goodbye!

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